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March 2024 Newsletter
Vol. 11 No. 3
In the last year and a half, there has been a lot of talk about artificial intelligence. What will it mean for the workforce of the future? What will it mean for human rights and democracy? What will it mean for art? For science? For education? For health care delivery?
Here at Dartmouth, we have been pondering these questions, too. In “AI in Medicine: Promise and Pitfalls,” Professor Thomas Thesen from the Geisel School of Medicine provides an overview of artificial intelligence in health care, assisted by an AI co-presenter. In “Applications of AI and Digital Therapeutics in Mental Health,” Geisel Professor Lisa Marsch discusses applications her team has developed—such as use of passive smartphone and wearable sensor data to predict relapse in patients suffering from OUD—their limitations, the regulatory environment, and what she envisions for the future of this technology.
Continuing the AI theme, on April 19, the MHCDS community is invited on a Dartmouth learning expedition: Cleveland Clinic Site Visit: Effective Deployment of AI & Other Technology. The visit will be hosted by Lara Jehi, MD, MHCDS'20, who was appointed as the Cleveland Clinic's first Chief Research Information Officer during her time as a student at MHCDS, together with Albert Marinez, Cleveland Clinic's Chief Analytics Officer, and we will be joined by Lindsey Leininger, who teaches Leveraging Data for MHCDS. Learn more about the program, see who’s going, and register by April 1.
On the education front, Rob Shumsky has been experimenting with how AI can enhance his teaching. For the most recent iteration of his MHCDS Health Care Operations course, he created an AI-generated chatbot to help answer students’ questions. Read more in “Meet Robota: A Tuck Professor’s AI-Generated Teaching Assistant.”
Katy
Katherine J. Milligan (she/her)
Associate Dean, Health Care Management Education
Dartmouth College
We're thrilled to share that we've welcomed three new colleagues to the Health Care Management Education team. Please feel free to reach out to them, or any staff person—we love hearing from you.
Michele Guerra, Assistant Director, Master of Health Administration Program, joined us in November and is responsible for developing and delivering the highest quality student experience for those enrolled in the Master of Health Administration (MHA) degree program.
Anne Neu, Associate Director, Career Services, joined us in January and she will develop the strategy for and the delivery of career services for MHA and MHCDS students.
Lexah Hall, Marketing and Admissions Coordinator, joined us in January and she will support George in all things marketing and admissions for MHCDS and MHA.
If you've recently registered for an event, you may have noticed that myHCDS, your online hub for events, alumni information, and networking directory, was recently redesigned and has a new look. The site has also been rebranded to myHCME so that it can serve MHCDS and students of the new MHA program.
The site will continue to be your resource for events (upcoming and previous), networking directory, policies, and more. If you find a glitch or have suggestions about what you would find most helpful on myhcme.dartmouth.edu, please let us know by emailing Kelley.L.Barton@dartmouth.edu.
Registration deadline is April 1.
The objective of this visit will be to learn strategies for effective deployment of technology including AI. The visit will include a full day of meetings and presentations on AI by Cleveland Clinic's research and analytics team, a site tour featuring labs working on biomedical applications of AI, and the IBM Quantum System One Computer, the first quantum computer uniquely dedicated to health care research. We hope you can join us for this rare opportunity to learn from senior Cleveland Clinic leaders about cost and security implications of high-performance computing, evaluating AI products to determine what to put into clinical care, partnering with technology companies, and more. We have a few spots left for this trip—join us! A full schedule of events can be found on our event page website.
Abe Berman has been selected as Chief Executive Officer of OneCare Vermont after serving as interim CEO since May 2023.
KellyAnn Light-McGroary started a new position as Principal Consultant at Health Management Associates.
Chet Robson started a new position as Chief Medical Officer at Jasper Health. Chet has also joined the datosX Digital Health Labs Advisory Board.
Heather Farley has accepted a position as the inagural Chief Wellbeing Officer at the Medical University of South Carolina.
Michael Baker is now the Chief Operating Officer at UnitedHealthcare.
Candice Halinski recently accepted a new role as Deputy Chief Nursing Officer for Northwell Health Physician Practices.
Jessica Caron started a new position as Associate Vice President, Engagement Strategy Research at Snow Companies.
Tom Choate has been appointed President and CEO of LIBERTY Dental Plan.
Vishal Tiwari recently joined Curana Health, a value-based care model company caring for seniors as Massachusetts Market Medical Director.
Chamisa MacIndoe is now the Chief Medical Officer, Methodist Hospital Texsan at Methodist Healthcare System.
Nita Gupta started a new position as Senior Manager, Advisory Services at Nordic Global.
Paul Slosar has joined 46 Venture Capital as a Partner. He will be evaluating health-tech deals for several of the funds under 46 VC management. Paul is also the co-founder and General Partner of the Physicians Capital Fund (Phy/Cap) which will be anchored by physician and affiliated health care professional investors.
Dominic Lucia started a new position as Clinical Associate Professor at Baylor College of Medicine. He received a dual appointment in Emergency Medicine and Pediatrics.
Professor Rob Shumsky has created an AI-generated chatbot to help answer his students’ questions. Read the article here: Meet Robota: A Tuck Professor’s AI-Generated Teaching Assistant.
Jill Weeks, MHCDS'18, was recognized as a new fellow of the American College of Healthcare Executives at the ACHE 90th Annual Congress. She celebrated with Dartmouth MHCDS ‘18 classmates, Stanford Health Care colleagues and new health care friends.
Kristen Palumbo, MHCDS'21, is one of 24 women working in home care, senior living or skilled nursing that have been named 2024 inductees into the Hall of Honor in the annual McKnight’s Women of Distinction awards program, a joint effort of McKnight’s Home Care, and sister media brands McKnight’s Senior Living and McKnight’s Long-Term Care News.
Joe Theine, MHCDS'24, was recently presented the Ed Morlan Economic Development Leader of the Year Award by the Region 9 Economic Development District Board of Directors.
Gary Simonds, MHCDS'17, has a few pieces on Psychology Today and is open to commentary, if you'd like to reach out:
We Use "Specialized” Language Too Much
My Own Foray Into the World of Dementia
How Much of Burnout Is Self-Inflicted?
Burning Out Doctors Before They Reach Medical School
The Inherent Challenge of Caring for the Elderly
"But He Was Drunk": Judging Our Patients
Kenny Cole, MHCDS'15, was featured on the RelentlessHealthValue podcast in the episode titled How Accountability for Outcomes Works in the Real World. Listen here.
Candice Halinski, MHCDS'19, was recently interviewed on the Well Said podcast regarding alternatives to dialysis and the importance of conversations surrounding palliative care for ESRD patients. Listen here.
Joel Roos, MHCDS'14, and Chi Hong Hwang, MHCDS'14, had a mini-reunion in Singapore, doing what Singaporeans like best to do—eating!
We heard a group of MHCDS'22s met up in Santa Fe recently! Were you there? Send us a photo!
Melissa Jacobs, MHCDS'23, and husband Matt welcomed their daughter, Chloe Joy, to the world on November 7, 2023. Big brother, Caleb, has adjusted well!
Audrey Smith, MHCDS'25, and Professor Paul Argenti met up at Senator Joe Manchin's office. Thanks to Audrey, Professor Argenti got to sit in Senator Manchin's seat!
Dana Thomas, MHCDS'25, is pictured with the Blue Angels after their rehearsal for the first show of the season in New Orleans.
The purpose of this Newsletter is to share MHCDS program developments and news from students and alumni. Student and alumni news items published are submitted by the students. Their inclusion should not be interpreted as an endorsement by the MHCDS program.It is our practice to publish notices of individual accomplishments, publications, etc. only once.
Health Care Management Education, Dartmouth College 100 Tuck Hall, HB 9000
Hanover, NH 03755
United States
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December 2023 Newsletter
Vol. 11 No. 2
Happy New Year to the MHCDS community! As I reflect on the year that is drawing to a close, I realize that 2023 has been a particularly momentous one for us.
Best wishes for a joyous and peaceful holiday season and a happy and healthy 2024.
Your generosity directly supports the excellence of the MHCDS program. When you give to the MHCDS Annual Fund, you provide important financial support for program priorities including scholarships and alumni engagement. If you haven't already, please consider making your annual fund gift today. Thank you!
Kathryn Duevel’13
Greg Makoul'13
Chris Blaski'14
Stacey Conklin'14
Brian Martin'14
Tim Foster'15
Suellen Griffin'15
Rick Baker'16
Abe Berman'16
Al Musa'16
Andy Nemechek'16
Jack DeHovitz'17
Gabe Soto'17
Sue Schick'17
Karen Clements'18
Matt Gibb'18
Ed McGookin'18
Candice Halinski'19
Michael Costa'19
Jennifer Hone'19
Mark Witte'20
Joan Madalone'20
Molly Magarik'21
Ann Pollack'21
Kevin Donovan'21
Dusan Knezevic'22
Megan McGrath'22
Maqsood Amjad'23
Mamatha Kadiyala'23
The objective of this visit will be to learn strategies for effective deployment of technology including AI. The visit will include a full day of meetings and presentations on AI by Cleveland Clinic's research and analytics team, a site tour featuring labs working on biomedical applications of AI, and the IBM Quantum System One Computer, the first quantum computer uniquely dedicated to health care research. We hope you can join us for this rare opportunity to learn from senior Cleveland Clinic leaders about cost and security implications of high-performance computing, evaluating AI products to determine what to put into clinical care, partnering with technology companies, and more. Deposits for this trip are due by March 1, 2024. Details can be found on our event page website.
Join us for a discussion about AI in medicine with Thomas Thesen, PhD, Associate Professor of Medical Education, Geisel School of Medicine. AI use for medical applications is driven by the companies that are developing and marketing these products. Dr. Thesen believes physicians need to be equipped to oversee this sea-change in medicine by understanding the useful applications and its pitfalls. He’ll discuss the use case for AI in medicine and clinical decision making, bias and other pitfalls, applications of AI in medical instruction and training.
Lisa Marsch, PhD, is the Founding Director of Dartmouth’s Center for Technology and Behavioral Health. Together with her research team, she has led the development of digital health tools for promoting behavior change across a wide array of health concerns, including addiction treatment, mental health, substance abuse prevention, and smoking cessation. She will discuss some of these applications—including her team’s use of passive smartphone and wearable sensor data to predict relapse in patients suffering from OUD—their limitations, the regulatory environment, and what she envisions for the future of this technology.
Will Furness has been appointed Centricity Research's chief executive officer.
Fatima Jaffrey is now a ReCODE 2.0 Certified Practitioner and Board Certified Family Physician.
Tara Laumenede has been appointed chief nursing officer at North Shore University Hospital.
Darin Via received US Senate confirmation to become the Navy's 40th Surgeon General.
John Ridley has been nominated as Director of the Department of Public Health of Sangamon County in Illinois.
Robert Underwood has been elected to serve as the Vice President of the New Mexico Medical Society which is the professional organization for medical and osteopathic doctors in the state.
Benjamin Anderson has been named President and Chief Executive Officer of Hutchinson Regional Healthcare System.
Gabe Soto will be leaving SoutheastHEALTH at the end of this year to join Missouri Baptist Medical Center in St. Louis, which is part of the BJC Health System. He will retain his current position as Governor for the State of Missouri on the American College of Cardiology's National Board of Governors.
Christian Zimmerman was recently named to the Idaho State Board of Medicine by the governor.
Anthony Nguyen has been appointed the chief medical officer and head of strategy at Autonomize AI.
Colleen Van Ham is now the Chief Executive Officer - UnitedHealthcare Dental and UnitedHealthcare Vision at UnitedHealth Group.
Deepak Sadagopan has been appointed to Spectral AI's Board of Directors.
Dale Holly started a new position as the Section Chief at Piedmont Hospital.
Jocelyn Ko became the medical director at Puget Sound Home Health & Hospice earlier this year. In April, they started out with four pro-bono patients and as of October they reached 100 admissions, making them the fastest growing hospice group in the region. Last month, Jocelyn was also named the associate medical director at DispatchHealth in the Advanced Care department for the Pheonix and Vegas markets.
Kerrin Lucas has been named the chief financial officer at Parkland Medical Center.
Steven Will has started a new position as Medical Director in the Spine/Musculoskeletal division at Optum.
Timothy Ekpo will lead the new Michigan Joint Replacement Institute which will open in late January 2024.
Claire Wilson has started a new position as Leader, Virtual Health at Fraser Health Authority, a Canadian-based health system where she is building a virtual hospital/hospital at home service line.
Daniel Baker, MHCDS'23, was named a 2023 Power Player in Health Care by PoliticsNY and amNewYork Metro.
Evan Benjamin, MHCDS'17, has launched a podcast with his friend Bill Cutler called CareTalk with Quick and Quack on Apple Podcasts. They discuss the history, challenges and innovations in the US Healthcare System, helping everyone to understand the broken system we have, how it can be improved and how to navigate the system as it stands.
Rick Abramson, MHCDS'20, shared his clinical perspective on health AI alongside Professor Lindsey Leininger at a Tuck Rounds event in early November, hosted by the Center for Health Care at Tuck School of Business.
Deepak Sadagopan, MHCDS'22, was featured on Becker's Healthcare Podcast. He discusses key insights into his background and Providence, his focus on taking a more patient-centered approach to healthcare, and examples of how Providence is improving patient engagement.
We're sad to share that Pat Brophy, MHCDS'13, passed away on October 6, leaving a void in pediatric medicine. Pat was a beloved alumnus and a celebrated pediatric nephrologist who dedicated his life to advancing health care for children. He was chair of the Department of Pediatrics and physician-in-chief at Golisano Children's Hospital from 2017-2023. This year he was chosen to lead the pediatrics for the province of Saskatchewan. He is greatly missed.
Andrew Makaka, MHCDS'15, let us know that his father passed away last March after a long and arduous battle with thyroid cancer. As the only sibling residing in Africa, Andrew stepped into the caregiving role. While a deeply challenging journey, he is grateful to have been there for his father and family during this time of need. Andrew is gradually reconnecting with his professional network and eager to catch up on the latest industry developments and reconnect with the MHCDS community. He is open to phone calls and video chats if you would like to connect.
In 2024, Fatima Jaffrey, MHCDS'13, is focusing on Crescent Medical, PLLC, a membership-based primary care practice that she founded 10 years ago. Her primary care outcomes are a testimony to the model of practice, wherein fewer than 10 patients have required ER care in the past decade.
September 2023 Newsletter
Vol. 11 No. 1
In the wake of COVID, I am newly aware of how precious it is to have a few intense, joyful days with MHCDS students here on campus. We welcomed the 47 members of the class of 2025 last month. See pictures of the class with their Big Green umbrellas on our Flickr site. Class of 2024, this is also where you can find photos of your Investiture celebration. Congratulations to the 41 MHCDS ’24s, who are now officially welcomed into the MHCDS alumni community.
This fall, Dartmouth inaugurates Sian Beilock, the 19th president of Dartmouth and the first woman to hold that position. Many of the inauguration events will be livestreamed, and you are all warmly invited to participate.
President Beilock has made health and wellness a centerpiece of her first 100 days. She is convening Surgeon General Vivek Murthy and all six of his living predecessors for a high-profile discussion of solutions to the national mental health crisis. She has also created a new position, Chief Health and Wellness Officer, to oversee all health matters affecting students, faculty, and staff. Joanne Conroy, the CEO of Dartmouth Health, recently interviewed President Beilock about leadership, healthcare, education, and the history of partnership between the two institutions.
Here at MHCDS, we are gearing up to recruit another great class for next year. If you have a friend or colleague poised for transformative health care leadership, George Newcomb wants to talk to them!
In addition, this year we are recruiting for the first, pioneering class of our new Master of Health Administration program, aimed at early-career health care professionals. If you know someone in the first decade of their health care career who could benefit from a top-notch education from Geisel and Tuck faculty, please put them in touch with George.
Warmly,
The Master of Health Administration (MHA) degree will prepare students to develop, plan, and manage operations and services within health care facilities and across health care systems. While most MHA degrees are delivered through schools of public health, Dartmouth’s will offer a singular experience as the only MHA delivered in partnership between an Ivy League medical school and a top-ranked business school. The new joint degree program will be similar to MHCDS in its hybrid delivery.
This summer we shared the exciting news with you that Dartmouth is expanding its commitment to teaching at the intersection of business and health through the creation of a new venture. Serving as the organizational home for MHCDS and the new Master of Health Administration, Health Care Management Education at Dartmouth will strengthen Dartmouth’s identity as a center for excellence in health care delivery education. Read the announcement letter here.
On August 25 we celebrated the Class of 2024 for completing the program with an Investiture Ceremony. Photos from ALP Presentations, Investiture, and more can be viewed here, starting on page 3.
Last month we welcomed the 47 newest MHCDS community members to campus for their first residential experience. Photos from residential can be viewed here.
Tanya Baker has been promoted to a senior analyst with the Association of State and Territorial Health Officials (ASTHO). Tanya joined ASTHO while completing the program and has found her new skills to be valuable in helping health agency leaders become better equipped to lead innovative public health initiatives through more intentional partnerships with other organizations that share a mission to improve population health throughout their jurisdictions.
Lauren Hughes has been named the co-chair of the NASEM Standing Committee on Primary Care alongside Mary Wakefield.
David Lyczkowski started a new position as Medical Director for Policy at Mass General Brigham Health Plan.
Professor Steven Woloshin was quoted in an NPR story about testosterone replacement therapy, saying "it's not the fountain of youth." Listen to the story here. He was also interviewed by the New York Times about life expectancy calculations and his work with his wife, Dr. Lisa Schwartz, that helped the National Cancer Institute develop the Know Your Chances calculator, which went online in 2015.
MHCDS at Dartmouth College 64 College Street, Room 312
June 2023 Newsletter
Vol. 10 No. 4
Greetings from Dartmouth,
It’s very festive around campus these days, as this year’s crop of Dartmouth graduates celebrate their accomplishments and look ahead to great things to come. I’d like to offer one more hearty “congratulations” to the MHCDS class of ’23 who were among those recognized on June 11. It’s great to have you as the newest members of the Dartmouth alumni community.
Faculty news:
Two members of the MHCDS faculty received major research recognitions in the past year. Congratulations to Ron and Lindsey!
Journal of Management: 2022 Scholarly Impact Award Winner Adner, R. Ecosystem as Structure: An Actionable Construct for Strategy. Journal of Management, 43(1), 39–58
American Journal of Health Promotion, Paper of the Year: Editor-in-Chief Award 2022 Leininger et al. Fight Like a Nerdy Girl: The Dear Pandemic Playbook for Combatting Health Misinformation. American Journal of Health Promotion, 36(3).
Director, MHCDS Program
Thank you to everyone who joined us in Hanover in April for Class Reunions and for the Dartmouth Symposium on Health Care Delivery Science! It was a treat to see so many of you back together in person.
Photos of Class Reunions and Symposium are available for viewing on Flickr. If you have photos from the event to share, please email them to box.three@dartmouth.edu.
Kathryn Becker Van Haste is excited to share that her boss, Senator Bernie Sanders, is now Chair of the Senate Health, Education, Labor and Pensions committee, the major committee dealing with health policy in the Senate. As State Director, Kathryn works closely with Senator Sanders to make sure that Vermonters health care needs and experiences are part of the committee’s work, particularly around Community Health Centers, affordability, prescription drug prices, and the health care workforce crisis. Kathryn welcomes her fellow alumni to be in touch on these important issues.
March 2023 Newsletter
Vol. 10 No. 3
Greetings from Dartmouth, where the campus is emerging from an unusually long winter.
At this time of year, my family and I make maple syrup from the trees on our property. It’s a hobby operation, small by the standards of the real sugar-makers in New England. We put in 50 taps and by the end of the season we have 10-12 gallons of syrup to give away to family and friends. While the March winds are still cold and raw, the sugar shack is warm from the wood-fired oven and fragrant and steamy from the boiling sap. It’s a wonderful refuge, and a promise of spring to come.
Since we hold the Symposium at this time of year, I tend to associate it with sugar season. My aspiration for the Symposium, as for other MHCDS events, is that we create a sense of refuge and promise for the MHCDS community: a place you all can come together to recharge and prepare optimistically for the coming spring. I hope many of you will join us this year. It will be wonderful to see each other again.
Call to Action: Reimagining How Health Care is Delivered
Dartmouth Symposium on Health Care Delivery Science
Thursday, April 20 & Friday, April 21, 2023 Hanover Inn, Hanover, NH
Continuing Education Credits Available
By whom, where, and how can better care be delivered by a shrinking workforce to an aging population? The 2023 Dartmouth Symposium on Health Care Delivery will re-imagine how care is delivered, providing examples of proven, transferable responses to these challenges.
Our reunion reception will take place on Wednesday, April 19, at 6 p.m. at the Hanover Inn, the evening before the two-day Dartmouth Symposium on Health Care Delivery Science. We are looking forward to an evening of celebration and reconnecting!
Class of 2013 will begin celebrating at 3:00 p.m. with a special scavenger hunt themed "Get to Know Dartmouth" and will conclude at the MHCDS world headquarters with prizes, snacks, and a mini gathering before the reception at Hanover Inn.
By whom, where, and how can better care be delivered by a shrinking workforce to an aging population? The 2023 Dartmouth Symposium on Health Care Delivery will reimagine how care is delivered, providing examples of proven, transferrable responses to these challenges.
Norman Cooeyate is the liaison between the Center for Native American Health at the University of New Mexico and tribal leaders, and a frequent lecturer on engaging American Indians and Alaskan Natives in health care through cultural humility. He’ll introduce the concept of cultural humility, discuss how history and cultural differences have created barriers to trust between native communities and non-native health care providers, and illustrate how cultural humility can be used to restore trust. This tool may also be helpful for bridging cultural barriers in other contexts.
MHCDS will host a family-friendly BBQ from 5-7 p.m. on Saturday, June 10 at the Dartmouth Outing Club (DOC) on Occom Pond for the Class of 2023. On Sunday, June 11, the Commencement Ceremony will take place on the Dartmouth Green.
Thank you for contributing to the MHCDS Annual Fund!
To acknowledge your generosity, we've added an Honor Roll to myHCDS. The 2023 MHCDS Honor Roll recognizes alumni and friends of the program who contributed to the the MHCDS Annual Fund between July 1, 2022 and June 30, 2023. These gifts help keep the program vibrant and the MHCDS alumni community connected and engaged. Thank you!
Christian Zimmerman, MHCDS'18, had five socioeconomic category-based oral posters accepted at the American Association of Neurological Surgery slated for presentation April 21-24.
Class of 2022 gathered in Boston this January! Thank you to Martin Mellish for hosting and to Meg McGrath for sending in the photo. We heard it was an amazing time!
Aarti Surti, MHCDS'18, had a baby in November! Welcome to the world, Sahil Surti Couvillion!
December 2022 Newsletter
Vol. 10 No. 2
As 2022 draws to a close, I am feeling deeply grateful to so many in our MHCDS community.
To the faculty, whose enthusiasm for their subject matter is only matched by their enthusiasm for teaching it and by the joy they get out of their students’ real-time application of MHCDS concepts.
To the students, who bring curiosity, commitment, and creativity to each interaction, whether in class or in study or ALP groups, and who give me faith in a healthier, more equitable future for all.
To the alumni, who sustain our MHCDS community with talent and treasure, and who have stood with each other over the last several years, which have been so personally and professionally demanding.
And to the staff, who make all this possible through their skilled service and dedication.
I wish you all a joyous and peaceful holiday season and a happy and healthy 2023.
Warm Regards,
When you give to the MHCDS Annual Fund, you provide important financial support for program priorities including scholarships, curriculum development, and alumni engagement. If you haven't already, please consider making your annual fund gift today. Thank you!
Vol.10 No.1
SEPTEMBER 2022 NEWSLETTER
Welcome to the latest edition of Box 3, the quarterly newsletter exclusively for the MHCDS community. Feel free to browse, and most of all, keep in touch. Visit myHCDS.dartmouth.edu for archived newsletters, and much more.
Message from the Program Director -
Greetings from Hanover, where we had two busy residential weeks at the end of August, welcoming the class of ’24 and celebrating Investiture with the class of ’23. This year was our first summertime Investiture, and we celebrated with dinner and dancing under the stars on the lawn of the Geisel School of Medicine. Photos of the party, the ceremony, the ALP presentations, the incoming ‘24s and more are available on the MHCDS Flickr site.
Given our largely back-to-normal residentials, many of you have asked me whether and when the MHCDS community will be able to gather again for an in-person Symposium. The answers are yes! And this spring! Please mark your calendars for April 20-21, 2023, here at the Hanover Inn. More details to follow, but do save the date – we can’t wait to see you then.
Meanwhile, MHCDS admissions for next year’s class opened on September 26. If you have a friend or colleague poised for transformative health care leadership, George Newcomb wants to talk to them!
In late July, we welcomed Kelley Barton to the MHCDS team in the role of Curriculum and Student Affairs Coordinator. Her responsibilities include communications, event logistics, database management, and student and alumni support. Kelley’s event management and communications resume includes several years with the Friends of Dartmouth Cancer Center, where she helped coordinate both virtual and in-person versions of the Center’s signature fundraiser which this year raised over 5.5 million dollars and involved thousands of volunteers. Early in her career, she worked in alumni and student relations at Marlboro College from which she had earned her MS in management. She was eager to return to a more student and alumni facing role and joined us just in time to prove herself indispensable during summer residential.
Faculty & curriculum news:
This fall MHCDS welcomes Mary Oseid’13 to the Action Learning Project (ALP) course. As many of you know, Mary has over 30 years of experience in health care finance, strategy, operations, and leadership, culminating in the role of Senior Vice President, Regional Strategy and Operations for Dartmouth Health. I am delighted to have her as my co-instructor for the ALP. I also want to say thank you to Carolyn Kerrigan’13, who retired from her MHCDS ALP co-instructor role this year. Many projects and many, many students are the better for having had the benefit of her wisdom and insight. We all wish her well!
Next spring, Adam Kleinbaum, Associate Professor in Strategy and Management at Tuck, will teach a new course: Managing People, Organizations, and Change. Adam says:
As always, alumni are invited to audit any MHCDS course. To do so, contact Kelley Barton with your request.
In Memory
The MHCDS community remembers Richard Ellison, class of 2023, who died on August 18, 2022. The Dartmouth recently published an article about Richard that you can read here.
Upcoming Events
Join Pulitizer Prize winning journalist and longtime NYT legal correspondent Linda Greenhouse and Susan Dentzer'22, President and CEO of America's Physician Groups and health care and policy analyst, commentator and journalist for a discussion about the impact of Dobbs v. Jackson Women's Health Organization on patients, doctors, and health care institutions.
Financial Report & Acknowledgements
Awards and Recognition
Allison McHugh’15 graduated with her Doctorate of Nursing Practice from the University of Nevada-Las Vegas.
Craig Goolsby’23 has been selected to receive the Outstanding Recent Graduate Award from Johns Hopkins University this fall. Specifically intended to honor graduates of the past decade, this prestigious award goes to alumni who exemplify the Johns Hopkins tradition of excellence through outstanding achievements in their professional or volunteer lives.
Career News
William Furness’13 started a new position as Chief Executive Officer at Thriveworks.
Austin Pittman’13 is the Co-Founder & Chief Executive Officer of Suvida Healthare, a neighborhood-centric primary care business providing a culturally relevant care model to historically underserved communities, starting with the rapidly growing Medicare-eligible Hispanic population in Texas.
Harrison Bane'14 started a new position as President, American Group at Surgery Partners, Inc.
Kevin Bock’14 was promoted to Chief Health Information Officer at Northwell Health.
Tamara Rockwell’14 was promoted to Vice President of Financial Planning at Dartmouth Hitchcock Medical Center.
Darin Via’14 is the new Deputy Surgeon General of the Navy and Deputy Chief of BUMED.
Inger Meland Buene’15 is now the Vice President of Drammen Hospital.
James Chen’15 joined Asian Health Services as its Chief Financial Officer.
Jim Cronin’15 started a new position as Chief Operating Officer at TurningPoint Healthcare Solutions.
Dena McDonough’15 started a new position as Health Insurance Specialist at Center for Medicare and Medicaid Innovation.
Deb Fournier’16 was promoted to Lead Advanced Practice Provider at Dartmouth Health.
Chet Robson’16 started a new position as Chief Medical Officer at imaware.
Andrew Sorenson’16 has started a new role as RVP of Data and Digital Product Strategy & Governance at Centene Corporation.
Gabe Soto'17 is now the Chair of the Department of Internal Medicine, Chair of the Division of Cardiology, and the Medical Director of Cardiovascular Quality and Patient Safety at SoutheastHEALTH.
Gabe has also started his 3-year term as Missouri Governor on the American College of Cardiology Board of Governors, and serves concurrently as the President of the Missouri Chapter of the American College of Cardiology.
Sarah Pletcher’17 was promoted to System VP and Executive Medical Director of Strategic Innovation and Houston Methodist.
Sheila Antony’18 was promoted to Senior Medical Director, High Risk Care at One Medical.
Kevin Bader’18 started a new position at TransformCare, Inc. as Director and Program Manager for VA Payment Model Innovation. Kevin is also a Program Manager at Flagship Health, a startup that is now public.
Philip Kaufman’18 was promoted to Chief Growth Officer of United Healthcare and CEO of UnitedHealthcare Individual & Family Plans at United Healthcare.
Paula LeClair’18 has accepted the role of Board Chair for the American Diabetes Association, New England Community Board.
Kirsten Meisinger’18 has joined Harvard Medical School Center for Primary Care in an enhanced role as System Transformation Lead.
Suken Shah’18 was promoted to Director, Digital Transformation and Strategy at Memorial Sloan Kettering Cancer Center.
Christopher Awtrey’19 started a new position as Chief Medical Officer at Intermountain Healthcare.
Edwin Graham’19 started a new position as Chief Executive Officer at New England Cancer Specialists.
Jennifer Hone’19 started a new position as Clinical Strategy Director at Teladoc Health. She was also selected to join Chief.com, a company whose mission it is to “drive more women to the top and keep them there.”
Sam Shields’19 was promoted to System Vice President, Strategy & Regional Operations at Dartmouth Health.
Rick Abramson’20 started a new position as Chief Medical Officer at annalise.ai.
Darryl Green’20 started a new position as Interim Chief of Staff Defense Health Agency Region Indo-Pacific with the US Navy.
Mark Litterer’20 has been promoted to Director QMS Continues Improvement at Quest Diagnostics.
Mary Moody’20 was promoted to Health Policy Director at Office of Senator Bill Cassidy, MD.
Elizabeth Warner’20 was promoted to Executive Vice President and Chief Medical Officer at CDPHP Health Insurance Group, making her the first female Chief Medical Officer at the institution.
Matthew Wolfson’20 started a new position as Manager Applications at Lifespan.
Kevin Donovan’21 started a new position as Principal Executive Advisor at Warbird Consulting Partners, LLC.
Chirag Patel’21 started a new position as Chief Medical Officer WellCare Kentucky, Centene at Centene Corporation.
Amit Sanyal’21 started a new position as Senior Medical Director of Medical Oncology, Maine Medical Partners at Maine Medical Center.
Yemi Arunsi’22 started a new position as Director, Hospital Care Management at Intermountain Healthcare.
Nicholas D’Addabbo’22 was elected as a member of the Board of Directors for the Home Care Alliance of Massachusetts (HCA).
Blair Corbin’23 started a new role as Director of Partner Strategy at MedArrive.
Melissa Jacobs’23 started a new position as Health Intern at IDEO.
Mamatha Kadiyala'23 will start a new position on November 1 as the chairman of anesthesiology at Waterbury Hospital.
Kerrin Lucas’23 started a new position as Associate Chief Financial Officer at Portsmouth Regional Hospital.
Martin Marshall’23 started a new position as Assistant Vice President – Support Services at UT Southwestern Medical Center.
Randy Pothen’23 started a new position as Director of Sales at Global Health Products, Inc.
Podcasts, Print, Publications, and Presentations
Yasmine Winkler'13 appeared on a The Cost of Care in a special episode, timed
with Black History Month, to define health equity today, and explore how to live up to imperative goals around attainably healthy lives.
Listen to the episode here.
Surya Bhatta’18 was featured on Philanthropod: Impact Stories From a Global Community. Surya discusses his upbringing in Nepal, the healthcare system in Nepal and its unique needs and solutions, and One Heart Worldwide.
Heather Farley’18 discusses what’s required for true change that supports caregivers, including a framework for psychological safety and the leading indicators for a culture of wellbeing, on The Academy Table: Real Conversations with Healthcare's Best.
Chirag Patel’21 appeared on Heroes of Healthcare to discuss the practice and impact of population health, the challenge of labor shortages and access to healthcare, and how individuals can make an impact in healthcare.
Candice Halinski’19 presented The Conversation: A Vital Element of Care to FNP students at Hofstra Northwell School of Nursing, empowering them to have conversations that support patient preferences, goals of care, advanced care planning, emotional stressors, and how to minimize cost.
Candice also helped run a course called Comprehensive Management of a Patient on Dialysis with Pruritus, intended for nephrologists, primary care physicians, nurses, nurse practitioners, and physician assistants.
Faculty and Staff News
Professor Amber Bernato was featured on a Her Leadership Story, a Health Podcast Network show, to discuss end-of-life care. She shares how her medical career experiences led to her focus on palliative and end-of-life care.
Professor Lindsey Leininger is now a faculty director of Tuck’s Center for Health Care.
She was also part of the interdisciplinary, all-women team who founded “Dear Pandemic,” an online communication platform created to support and empower individuals to navigate science and public health information successfully during the pandemic. Read the WHO article here.She was also part of “Dear Pandemic,” an online communication platform created to support and empower individuals to navigate science and public health information successfully during the pandemic.
Professor and Faculty Co-Director Rob Shumsky recently created a podcast for his Health Care Operations Management course. In it, he uses the story of his efforts to advocate on behalf of his daughter Lyra to illustrate the concept of psychological safety. Listen to it here.
Professor Steven Woloshin was featured in a Geisel School of Medicine Q&A article about a controversial new Alzheimer’s drug.
Your News
Connect with Us
Congratulations to the exceptionally dedicated and resilient members of the Class of 2022, who persevered through the additional pressures of a two-year pandemic to become our 10th graduating class. The ‘22s received their master’s hoods at Investiture on January 21, and we plan to see many of them in June for the Dartmouth-wide Commencement celebration.
I hope that many members of the community will also join us on April 28 for Nursing Workforce Evolution: Envisioning a New Paradigm, an innovation workshop designed exclusively for the MHCDS community with the goal of identifying creative solutions for nursing workforce recruitment, retention, and well-being.
Faculty news: MHCDS welcomes two new faculty members.
Valerie Myers, a guest instructor from University of Michigan, is currently teaching Aligning Systems & People. “Excellent patient care and organizational performance are achieved by appropriately aligning people and systems to pursue well-defined goals. Throughout this course, we will analyze alignment at multiple levels (e.g., society, work culture, interpersonal dynamics, and individuals) to explore various ways that people are motivated to do their best work. Toward that end, we will utilize frameworks from behavioral science to examine thoughts, feelings and actions that enable or undermine excellent performance.”
Adam Kleinbaum, Associate Professor of Business Administration at the Tuck School, will be teaching the Management of Organizational Change course. Adam’s research examines the antecedents and evolution of social networks in organizations. He has shown how formal and informal structures and processes, prior career history, and individual personality, and even brain structure and function shape the networks that one builds. He also explores how the structure of a firm’s internal communication network serves to enable coordination, innovation and, ultimately, firm performance.
In admissions news, we continue to see a very positive response to our intensive 12-month curriculum from highly qualified prospective students. If you have a friend or colleague who might benefit from the leadership education that MHCDS provides, please put them in touch with George at George.L.Newcomb@dartmouth.edu
Best Regards,
MHCDS is sad to note the death of Andy Patterson, class of 2016, on January 18, 2022 and the death of Christopher Tkal, class of 2023 on February 19, 2022.
Reading List
Randy Gaboriault'14 was named by Becker's Healthcare as one of 35 Chief Digital Officers to Know - 2022
Kelly Todd'20 was among the Forty Under Forty business leader honorees selected by Business Record for "demonstrated impressive career achievements and unparalleled community involvement."
Caitlyn Zulla'20 - was named one of the top 25 Women Leaders in Healthcare by Modern Healthcare
Career Moves
There are a lot of career updates since our last edition! Congratulations to everyone who received a promotion, recognition or landed a new job.
If we missed your news, please email Box.Three@Dartmouth.edu and we'll be sure to include your news in our next edition.
Will Furness'13 took a new position as President at Thriveworks.
Gabrielle Pinzon'14 accepted a new position at Bayer working as a Study Medical Expert in women's health.
Tamara (Heath) Rockwell'14 has been named Vice President, Financial Planning for Dartmouth-Hitchcock.
Justin Zakia'14 joined Fairfax Radiology Centers, LLC as Chief Executive Officer.
Mary Beth Kuderick'15 celebrated the expansion of her firm, Kuderik and Associates CPAs, with a ribbon-cutting ceremony at their new Santa Fe office.
David Massaro'15 has been appointed Acting Chief Health Informatics Officer for the Central Office of the VA where his responsibilities include ensuring that data and analytics systems enable a value-based approach to the next iteration of VHA care and creating integrated capabilities for the VA's care delivery and payment functions.
Alok Sharan'15 was highlighted by Becker's Spine Review as one of 10 surgeons performing awake spine surgery, benefits of which include quicker recovery and improved pain control.
Evan Benjamin'17, who has been CMO at Ariadne Laps since 2017 and teaches Quality Improvement and Innovation in the Masters of Healthcare Management at Harvard and the MPH program at U. Mass, is launching a healthcare improvement collaborative administered by Ariadne, the IHI, and the Collaborative for Accountability. The new Collaborative is called: the "PACT Collaborative: pathway to accountability, compassion and transparency." It will bring together 20 health systems including Dartmouth Hitchcock to improve how providers respond to harm events.
Lynn Guillette'17 began a new position as System Vice President- Payment Innovation & Contracting at Dartmouth-Hitchcock Health.
Joe McDonough'17, founder and CEO of Innovive Health, announced a new partnership between Innovive and Healthy.io: "Innovive Health’s commitment to excellence coupled with Healthy.io’s vision-based medical technology can improve patient care for those suffering from particularly complex chronic wounds." This partnership will also bring together MHCDS alums -- Paula LeClair'18 is the US General Manager at Healthy.io.
Steve Palmersheim'17 was promoted to Chief Financial Officer, UPC & ACO at UnityPoint Health.
Helen Rhodes'17 started a new position as OB/Gyn Hospitalist at Mednax, National Medical Group. She also maintains a solo Gynecology micro practice and does OB/Gyn locum tenens work in underserved areas.
Divyesh Sejpal'17 accepted a new position as Executive Director, Digestive Disease Institute, Dignity Health/Clinical Professor of Medicine, Creighton University School of Medicine.
Paula LeClair'18, US General Manager at Healthy.io looks forward to working with Joe McDonough'17, on the new partnership between Healthy.io and Innovive Health to help Innovive "deliver care to some of the region's most vulnerable and underserved populations." Paula also recently accepted the role of Board Chair of the American Diabetes Association, New England Community Board, where she will work to bring education and resources to people living with diabetes.
Suken Shah'18 was promoted to an institutional role as Director, Digital Transformation and Strategy at Memorial Sloan Kettering Cancer Center. He led the departmental effort during COVID to institute and scale their telemedicine practice and subseqently helped scale the practice. This early involvement has led to other digital healtchare efforts within the institution, and Suken looks forward to continuing the digital transformation journey through strategic allocation of funds to increase access to cancer care.
Jason Tan'19 was promoted to Executive Director at Long Island Jewish Valley Stream, Northwell Health.
Janice Johns'19 is leading CHA's participation in a new partnership among CHA, Mass General Hospital, Brigham and Women's Hospital, Beth Israel Deaconess Medical Center, Boston Medical Center, and Tufts Medical Center to form the greater Boston COVID Recovery Cohort (BCRC) as part of a national effort to study long-term effects of COVID-19.
Jayne Aschen'20 accepted a new position as the physician assistant manager for BJC- Missouri Baptist Medical Center-Surgical Evaluation Center (Surgical Home). The Surgical Home is a perioperative care model that cares for a surgical patient with the use of anesthesia, advanced practice providers, nursing, physical therapy and dietary to help patients get to and through surgery safely utilizing enhanced recovery after surgery protocols (ERAS).
Jessica Caron'20 took a new position as Director, Engagement Strategies with Snow Companies which captures and shares patients' stories.
Michelle Hofmann'20 has been appointed as as State Health Officer and Executive Medical Director of the newly consolidated Utah Department of Health and Human Services, where she oversees an agency of more than 6,000 employees.
Kelli Todd'20 has begun a new position as President at Iowa Rural Health Association.
Kristen Palumbo'21 was promoted to Chief Compliance Officer at Innovive Health.
Chirag Patel'21 started a new position as Vice President Population Health, Centene at Centene Corporation.
Amol Soin'21 - Soin Therapeutics completed formulation of a low-dose naltrexone pill for treatment of Complex Regional Pain Syndrome.
Vishal Tiwari'22 recently began a new position as Medical Director at Steward Health Care
Craig Goolsby'23 accepted the position of Professor and Chair of the Department of Emergency Medicine at the Harbor-UCLA Medical Center in Torrance, California.
We're proud to highlight some of the ways MHCDSers are advancing the field of health care delivery science.
Again, if we missed your news, please email Box.Three@dartmouth.edu so we can highlight it in our next newsletter.
PODCAST APPEARANCES
Vicki Loner'14 talked about the Future of Healthcare on season 3 episode 2 of "Here's the Problem" podcast.
Syed Sumair Ahktar'17 was featured on the Healthcare & Higher podcast with Iqbal Atcha.
Joe McDonough'17 was interviewed on a recent episode of Home Health Care News HHCN+ TALKS about the benefits of investing in new technology and a cloud-based system before the pandemic hit.
Heather Farley'18 was featured on Becker's Healthcare Podcast discussing how the pandemic has impacted workforce burnout. Heather was also interviewed on local radio station WJBR.
Janice Johns'19 was featured on the Health-Hats.com podcast speaking about Sustained Community Engagement.
Amol Soin'21 discussed his experience approaching and funding new opiod-free solutions for diabetic pain on the Pain Matters healthcare innovation podcast hosted by Shravani Durbhakula, MD.
PRINT INTERVIEWS
Amish Desai'17 was interviewed by the Chicago Tribune about new COVID antivirals and his Oak Street Health team's early successes using them to treat high-risk seniors. He told the Tribune "even with this medicine being a game changer, it's important to still be vaccinated."
Syed Sumair Akhtar'17 was interviewed by Hospice News.
R. Shawn Martin'20 shared is perspective with Medical Economics on the importance of primary care and necessity of shifting from a "reactive, episodic, sick-focused, [FFS] system to a financing system that supports a more comprehensive, longitudinal, multimodal, and proactive style of primary care."
Catherine Anderson'21 spoke with Business Insider about how public-private partnerships can address equity challenges.
ALP UPDATE
Class of 2021 teammates, Robert Belniak, Kerriann Katlaw, Michelle Rosetti, and Kristen Palumbo studied predicting post-operative falls after total hip and knee arthroplasty. Their project was selected for poster presentation at the AAHKS annual conference.
PUBLICATIONS
Evan Benjamin'17 co-authored the abstract, "Well begun is half done", which addresses critical gaps in patient safety, was featured at IHI's 2021 Scientific Symposium.
Heather Farley'18 co-led the development of the “2022 Healthcare Workforce Rescue Package” which addresses urgent needs of health care workers.
Recent publications from Scott Siegel'18 include lead authorship of a paper in AACR about the work his team is doing to reduce racial disparities in cancer mortality, and an innovative study using geospatial analysis to show how where you live can affect your smoking habits.
Candice Halinski'19 co-authored a white paper on innovative care models for people with CKD.
Robert Schonberger'22 was senior author of a recent JAMA Network Open piece about prevalent antibiotic administration practices to prevent surgical site infections.
PRESENTATIONS
Value-based care: Andrew Sorenson'16 spoke at HIMSS 2022. His talk was on AI-driven intelligence needed to succeed in the era of value-based care.
Burnout: Benjamin Anderson'16 spoke on burnout and healing in the face of global pandemic at the MHA Business Summit.
Burnout: Raki Pai'17 represented University of Michigan Health-West at ICD’s Healthcare Burnout Symposium
State Policy: Tracie Collins'18 was invited by Eric Linson'15 to give a grand rounds talk titled, "From Academia to State Government & Back: Navigating the Pandemic", with the Southern Illinois University Department of Internal Medicine.
COVID-19 Impact on People of Color: Scott Siegel'18 was a panelist in the Delaware Advisory Committee to the Commission on Civil Rights, helping to share what his team learned about disparities in access to early COVID-19 testing sites.
Telehealth and Telepharmacy: Matt Maughan'21 recently represented ASHP moderating a session at the 10th Pharmaceutical Care Conference in Muscat, Oman. He also presented the work of Dartmouth Hitchcock Health on Telehealth and Telepharmacy at the same conference.
Value-Based Care: Deepak Sadogapan'22 recently spoke on managing uncertainty in the transition from volume to value at the HIMSS2022 conference.
Coordination of Care: Nicholas D'Addabbo'22 spoke on a panel titled “Complex Patient Care Coordinated: An ACO Success Story”, at the 2022 Forcura Connect Summit.
Katy Milligan was interviewed by Joshua Kim about how MHCDS supported students who could travel to attend our January residential as well as those who could not in this article titled "When Hyflex Works" for Inside Higher Ed.
Professor Ron Adner published "Sharing Value for Ecosystem Success" in the Winter issue of MIT/Sloan Management Review.
Professor Steven Woloshin received grants from the Arnold Foundation and the National Institute for Health Care Management to continue his work to train journalists for more reliable reporting on medical research. https://geiselmed.dartmouth.edu/news/2021/geisel-researcher-receives-grants-to-improve-news-media-reporting-on-medical-research/ He was also was interviewed by JAMA Network Author Interviews about his recent article, "Assessing How Consumers Interpret and Act on Results From At-Home COVID-19 Self-test Kits: A Randomized Clinical Trial." (Click the "Interviews" button to access author interview).
Oleg Timoshenko was selected from over 60 outstanding nominees to receive Dartmouth's Lone Pine Excellence Award for Passion and Commitment. The Lone Pine awards are Dartmouth's highest staff honors and are given to employees who excel at their jobs and exhibit behaviors that model the core values of the college. He will be recognized by President Hanlon and other Senior Leaders this spring. We're thrilled for Oleg and congratulate him on this well-deserved recognition.
MHCDS Mini-Reunions!
New Arrivals!
Helen Rhodes'17 looks forward to impending grandmotherhood with the upcoming birth of her middle daughter's son, due in July.
Jayne Aschen'20 also looks forward to a the arrival of a grandchild in June.
Vol.9 No.2
SEPTEMBER 2021 NEWSLETTER
Greetings from Hanover, where just last month we welcomed both the class of ’22 and the class of ’23 to campus for the first time. Although COVID kept the ‘22s from joining us in person through the first 12 months of their MHCDS journey, we were delighted they could experience the Dartmouth campus this August, and we look forward to seeing them here one more time in January. You can see class photos of the ‘22s and ‘23s featured on the myHCDS homepage.
Admissions for the MHCDS class of ‘24 opens in mid-September. Do you have a friend or colleague who is poised to lead the transformation of health care delivery? If so, do introduce them to George.
As you have probably seen, we have opted for a virtual forum again this year, in lieu of an in-person symposium. Please join us for six dynamic sessions over two days on “State of Innovation 2021: Strategies for Successful Local Innovation in an Uncertain Environment.” dartgo.org/mhcds-forum
Faculty News: Amber Barnato
We are thrilled to share with you that Amber Barnato, MD, MPH, MS, the Susan J. and Richard M. Levy Distinguished Professor in Health Care Delivery, has been named the new Director of The Dartmouth Institute for Health Policy and Clinical Practice (TDI).
Amber is a physician dually trained in general preventive medicine and public health and hospice and palliative medicine who is acclaimed for her research on medical decision-making for patients with serious illnesses. Since joining the Dartmouth community in 2017, she has served as a professor of The Dartmouth Institute and of medicine at Geisel and as the inaugural Susan J. and Richard M. Levy 1960 Distinguished Professor in Health Care Delivery at Dartmouth College.
Jonathan Skinner
Congratulations to Jonathan Skinner, research professor of economics and a professor at the Geisel School of Medicine, who recently received the Victor Fuchs Award for Lifetime Contributions to the Field of Health Economics from the American Society of Health Economists (ASHE).
Jon has also recently announced his retirement from Dartmouth. We wish him well and are particularly pleased that – despite being retired – he was willing to advise us on one of the “State of Innovation 2021” virtual forum sessions.
William Nelson
Congratulations to Bill Nelson, who has recently been appointed to the Elizabeth DeCamp McInerny Professorship, which supports the work of a faculty member in promoting ethics scholarship at the Geisel School of Medicine. The endowed chair was established in 1983 with gifts from the trustees of the Ira W. DeCamp Foundation and an anonymous donor.
Thank you to all those who contributed to the MHCDS Annual Fund and the 2021 Class Gift over the last year. These gifts help keep the program vibrant and the MHCDS alumni community connected and engaged.
Congratulations to the 2021s. Their Class Gift raised $32,000 in cash, with an impressive 100% participation rate – only the third time in MHCDS history that 100% participation has been achieved.
Catherine Anderson, Kirsten Andrews, David Barrall, Robert Belniak, Danielle Bobek, Kerriann Catlaw, Yen Chou Chen, Thomas Choate, Troy Comstock, Kevin Donovan, Teresa Featherly, Shaun Garcia, Craig Hawkins, Jaymi Light, James MacNutt, Molly Magarik, Matthew Maughan, Nnamdi Nwachukwu, Kristen Palumbo, Anu Patel, Chirag Patel, Ann Pollack, Jennifer Rhodes, Alison Richards, Michelle Rossetti, Amit Sanyal, Thad Schilling, Joel Shilyansky, Amol Soin, Aaron Todd, Qiuyu Wang, Amos Wangombe, Alexis Wickwire, Kathryn Willbarger, Caitlin Zulla
MHCDS Annual Fund, 2020-2021: $74,530 raised from 30% of alumni
Abe Berman'16, Chris Blaski'14, Stacey Conklin'14, Mary Beth Eldredge'14, Mike Gilbert'20, Linda Grossheim'20, Kyle Hair'18, Robin Lunge'13, Drew Martin'18, Elena McFann'19, Al Musa'16, Sandra Nichols'15, Aashish Patel'19, Liana Peiler'15, Suken Shah'18, Matt Twetten'17, Jen Vermeer'17, Yaz Winkler'13
2013: Kevin Curtis, Mark Moon; 2015: Tina Naimie, Robert Underwood; 2017: Robin Fisk; 2018: Carlos Gutierrez; 2020: Patrick Chang, Joan Madalone
The Reading List
Organizational Ethics Support for Health Care Leaders during the COVID-19 Pandemic and Beyond. Lahey T, Reeves S, Desjardins I, Nelson W. Journal of Hospital Ethics. 2021;7(2):58-64. At the outset of the COVID pandemic, some health systems turned to ethicists for help devising guidelines for the crisis, including standards of care, managing visitors, and the possibility that the need for ICU support would exceed capacity. At the University of Vermont Medical Center and Dartmouth Hitchcock Medical Center, ethicists integrated into the systems' decision-making processes. They became intimately involved in developing policy responses to the pandemic. This collaboration led to a paper published in the Journal of Hospital Ethics by MHCDS Ethics Professor William Nelson and colleagues Sue Reeves, Executive VP, DHMC; Tim Lahey, Director of Clinical Ethics, UVM Medical Center; and Isabelle Desjardins, CMO, UVM Medical Center.
Bret Anderson'13 has been promoted to Principle at The Chartis Group.
Alyson Phillips‘16 has joined ChenMed as Chief of Staff to Scott Tromanhauser'16, Chief Clinical Network Officer.
Alison Richards'21 is the new Chief Executive Officer at Bind Benefits (UHC Affiliate).
2021 ALP UPDATE: Bob Belniak, Orthopaedic Surgeon at Starling Physicians, Kerriann Catlaw, Chief Strategy Officer at Corflex Global/OrthoCare, Kristin Palumbo, Chief Operating Officer at Innovive Health, and Michelle Rossetti, Sr. Director of Patient & Customer Experience at Northwell Health, were recently informed that their Action-Learning Project, PREDICTAFALL machine learning model, that helps to predict falls with injury after hip and knee replacements, has been accepted for presentation at the American Association of Hip and Knee Surgeons annual meeting in Dallas in November.
PACT COLLABORATIVE: Evan Benjamin'17, Chief Medical Officer of Ariadne Labs, the healthcare innovation center at Harvard, is excited about is their PACT Collaborative, the Pathway to Accountability, Compassion, and Transparency. They are teaching health systems how to respond to patient safety harm events through good communication, apology, and learning with a resolution for patients. If you are interested in these concepts, visit their website.
VACCINATION STRATEGY: In June, Tracie Collins'18, former secretary of the New Mexico Department of Health and current Dean of UNM School of Public Health, was interviewed by Kirk Siegler of NPR to discuss the strategy she used to get New Mexico vaccinated. Read/Listen to the interview "Despite Odds Stacked Against It, New Mexico's Vaccination Rate Is Near The Top".
HEALTH EQUITY SUMMIT: Susan Dentzer'22, Senior Policy Fellow at Duke University's Robert J. Margolis Center for Health Policy, hosted a Health Equity Summit, with nearly 100 powerful speakers and more than 8,000 total registrants logged in to watch the presentations more than 73,000 times over the four days. If you missed any of it, please register at no charge to watch all the content in the archive here»
MENTAL HEALTH: Melissa Ellison'19, founder and CEO of Better Now Health, was interviewed by the Magnuson Center for Entrepreneurship at Dartmouth on her startup company -- Better Now Health, a company that aims to make access to mental health therapy more accessible and why she felt it was important not to delay her company launch during the height of COVID.
CLINICIAN WELL-BEING: Heather Farley'18, Chief Wellness Officer at ChristianaCare Health, is excited to be a part of the National Academy of Medicine's Clinician Well-Being Collaborative, a network of more than 200 organizations committed to reversing trends in clinician burnout. Heather will be part of the Working Group on Navigating the Impacts of COVID-19 on Clinician Well-Being.
HEALTH SYSTEM RECOVERY PANEL: In May, Randy Gaboriault'14, Chief Digital and Chief Information Officer at ChristianaCare Health, joined a panel of like-minded IT executives to discuss Learning at Speed for Health System Recovery. "How are health systems making the most of existing IT and data assets such as publicly available pandemic data sets, clinical and business analytics to manage the remainder of the pandemic, plan for a return to full operations and prepare for the future, given a constantly moving target? To what extent will health IT investments--from infrastructure to staffing--figure in their plans? Looking toward fiscal recovery, how is digital-first strategy changing in the context of telehealth adoption during COVID? Get inside the minds of health information and digital leaders with this panel discussion on learning at speed to balance risk and opportunity in strategic planning."
RECOGNIZED AS TOP NYC LEADER: Congratulations to Michael Goldberg'13, Executive Director of Long Island Jewish Medical Center at Northwell Health, for being recognized by Crain's New York Business - Notable in Health Care 2021. A list of "leaders of some of the top hospitals and pharmaceutical companies in the world, right here in New York City. Among this group are the heads of insurance companies and nonprofit organizations, city officials, entrepreneurs, scientists, and physicians. These honorees have distinguished themselves through their expertise and innovation. They have shown stamina and commitment."
SEVERE TRAUMA PROGRAM LAUNCH: Craig Goolsby'23, Professor and Science Director for Uniformed Services University's National Center for Disaster Medicine and Public Health, is the principal investigator of a $2.5M grant to create a trauma education program for teens. His team launched their program, First Aid for Severe Trauma (FAST), nationwide on August 19, in collaboration with the American Red Cross and Department of Homeland Security.
CHRONIC KIDNEY DISEASE FEATURE: Candice Halinski'19, AVP of Clinical Professional Development at Northwell Health Physician Partners Administrative Group, was recently featured in an article in the Nephrology Times (pg 27). The article centered on her latest research on conservative care management programs for patients with late-stage CKD (stages 4 and 5), which she presented via a poster "Decisions Surrounding Conservative Care Are Not Absolute" at the 2021 ANNA National Symposium.
STARTING NEW PROGRAM: Good luck to Joan Madalone'20 as she embarks on a two-year journey to receive her Doctor of Nurse Practitioner at Penn State University.
REBRANDING NIZHONI HEALTH: Joe McDonough'17, founder and CEO of Nizhoni Health, one of the fastest-growing home healthcare providers in Massachusetts, announced the company will now operate as Innovive Health. "Our new brand reflects both our vision and commitment to re-engineering how home healthcare is delivered to our patients by leveraging technology and data as a platform for enhanced clinical decision making along with the elimination of social barriers to care and the reduction in the utilization of high-cost care environments."
HOME HEALTH FEATURE: Joe was also featured in an article for Home Health Care News talking about how For Complex Behavioral Health Patients, Home Health Is a Vehicle to Better Care.
CONCIERGE CARE FEATURE: Mark Moon'13, Director of Concierge and Executive Medicine for Flagler Signature+ Concierge Care, was featured in a Q&A about his approach to patients through Signature+ Concierge Care and how different it is from traditional primary care models.
NEW ACHE FELLOW: Congratulations to Andrew Patterson'16, Vice President of Ambulatory Services at Heywood Healthcare and Executive Director at Heywood Medical Group, who became a Fellow in the American College of Healthcare Executives in July.
ARTICLE ON AWAKE SPINAL FUSION: Alok Sharan'15, Director of Spine and Orthopedics at NJ Spine and Wellness, is honored to share that his research team published their paper on Awake Spinal Fusion in The Journal of Bone & Joint Surgery (JBJS), one of the leading orthopedic surgery journals. "Awake spinal fusion (ASF) integrates advancements in surgical techniques and anesthetic modalities with the aim to maximize benefits and improve outcomes from the surgical and anesthetic standpoints."
ASC PAYER PANEL: Alok was recently a panelist for ASC Payer Landscape: The Good, Bad and Ugly, part of Becker's Healthcare Orthopedic, Spine + ASC virtual event on August 12. "During this virtual event, influential surgeons and forward-looking ASC executives will gather to share ideas and insights about where the field is headed. Don't miss these peer-to-peer conversations about the payer landscape, growing total joints in ASCs, and bundled payments. Panels are fast-paced and full of debate about the best path forward. Join us to stay ahead of the curve on what's next for orthopedics and ASCs."
ARTICLES ON CANCER & COVID AND TOBACCO ZONING: Scott Siegel'18, Director of Population Health Research at ChristianaCare Health, helped to author the research article "Psychosocial Impact of Cancer Care Disruptions in Women With Breast Cancer During the COVID-19 Pandemic" published in the journal Frontiers in Psychology | Psycho-Oncology and the research article "Reducing exposure to tobacco retailers with residential zoning policy: insights from a geospatial analysis of Wilmington, Delaware" published in the journal Cities & Health
BURNOUT VS THRIVING: Gary Simonds'17, Professor at Virginia Tech Carilion School of Medicine and Research Institute, and co-author Wayne Sotile tackle the hard question of In The Throes Of COVID Burnout, What Can We Learn From Healthcare's Thrivers? In their article, published in Harlem World Magazine, they share nine tips on how the successful succeeded.
HEALTH CARE HERO: Amol Soin'21, founder and CEO of Soin Neuroscience, has been named a Health Care Hero - Innovator - for 2021 by Dayton Business Journal. "The award shines a light on those who have made an impact on health care through their concern for patients, their research and inventions, their management skills, their innovative programs for employees, their service to the poor and uninsured, and their community engagement."
MANAGING VALUE-BASED CARE: Andrew Sorenson'16, Chief Analytics Officer at Castell, was interviewed by Healthcare IT News on how Intermountain and its analytics subsidiary help manage value-based care. "In 2011, Intermountain Healthcare made a deliberate decision to move assertively toward value-based care. The Salt Lake City-based health system believed that in order to drive greater affordability and quality for the communities it served, it would need to engage in steadily increasing numbers of value-based care contracts. Since that 2011 decision was made, Intermountain has seen solid performance and big momentum in its value-based care arrangements." Read about the work Castell is doing to lower the cost of care for patients and hit the quadruple aim.
ELECTED: Aron Wahrman'15, Section Chief of Plastic Surgery at Philadelphia VA Medical Center was elected to the Board of Trustees of the Associates of the Cushing/Whitney Library, Yale Medical School.
ARTICLES ON CHARACTER AND HIROSHIMA: Aron also had two articles published in the Bulletin of the American College of Surgeons. Presidential illness, privacy, and a surgeon's character: Some artifacts and Caring for the Hiroshima Maidens
NEUROLOGICAL POSTERS: Christian Zimmerman'18, Neurosurgeon of Complex Spinal Disorders at Saint Alphonsus Health, was busy August 21-25 presenting multiple posters at the 2021 American Association of Neurological Surgeons (AANS) Annual Scientific Meeting.
KEYNOTE INTERVIEW: As part of the 18th Annual Spine, Orthopedic ASC + The Future of Spine Conference, Caitlin Zulla'21, CEO of Surgical Care Affiliates, was interviewed by Becker's Healthcare's Molly Gamble about SCA's business evolution to support physician specialists in all aspects of patient care and our strong culture grounded in service.
MHCDS at Dartmouth College, 37 Dewey Field Road, Rm 205, Hanover, NH 03755
Vol.9 No.1
MAY 2021 NEWSLETTER
Greetings from Dartmouth, where the grass is green, the lilacs are blooming, and spring feels especially precious as we gradually, carefully emerge from our COVID restrictions. It looks like the campus will gradually open up over the course of the summer, and we all have high hopes for an in-person residential session in late August. We are also starting to plan our 2021 Dartmouth Symposium on Health Care Delivery Science. I hope you will all save Monday, October 11 and Tuesday, October 12, and – if you are in the class of 2015 or 2016 – the evening of Sunday, October 10 for your 5th reunion gathering.
State of Innovation 2021: Strategies for Successful Local Innovation in an Uncertain Environment In the face of the global uncertainty, the pace of innovation at the local level is accelerating. At the 2021 Dartmouth Symposium on Health Care Delivery Science, we’ll look at how the events of the last year are shaping the future of health care delivery and identify opportunities for local innovation in technology, equity, finance, and policy with an emphasis on practical strategies leaders can embrace to create change and advance health. What is next for telehealth? How can we use it to promote equity? Where is payment reform leading to innovative care? What replicable examples of local innovation are happening around the country?
Faculty News: In the coming year, we welcome Elliott Fisher back to the MHCDS faculty. Elliott, Professor of Health Policy, Medicine and Community and Family Medicine, Geisel School of Medicine, will be teaching the Population Health course. We are also delighted to introduce Phillip Stocken, Jack Byrne Professor of Accounting, Tuck School of Business. Phil will be teaching Accounting and Finance Essentials.
Professor Rob Shumsky and MHCDS alum Michael Gilbert'20, Chief Medical Officer at Catholic Medical Center, collaborated with Geisel professors to produce their paper "Allocating COVID-19 Vaccines: Save One for the Second Dose?" Abstract The two main COVID-19 vaccines currently available in the U.S. are typically administered in two doses, with a prescribed number of weeks separating the two doses. Because of uncertainty in vaccine supply, many vaccination centers are saving doses in inventory to ensure on-time second doses. However, saving doses in inventory slows the administration of first doses and potentially delays completing the vaccination of the target population. In this paper, we use a mathematical model to explore the performance of policies to manage the administration of first and second doses in the face of supply uncertainty. The structure of the model suggests simple "set-aside" policies that reserve doses for second doses that are due in the coming weeks. For example, using parameters based on data collected from a hospital-run vaccination center, we recommend that each week: (i) the vaccination center should complete all second doses due, if possible, and (ii) if doses remain, they should set aside vaccine for second doses scheduled for the following one to two weeks. Any doses beyond this should be used for first doses. A policy that ensures no second doses will be delayed appears to be overly conservative. In our experiments, the performance of the recommended set-aside policy is close to a bound generated by the optimal allocation given perfect information about vaccine supply; this set-aside policy is thus nearly optimal given uncertainty in supply. We also show that set-aside policies perform well for larger-scale vaccination centers and centers with supply parameters based on state-level data. Finally, we use the model to quantify the value of reducing the variability and uncertainty in vaccine supply.
Candice Halinski'19, MBA, MSN, NP-C, has joined Northwell Health Physician Partners Administrative Group as the new AVP of Clinical Professional Development. Candice will guide the professional practice and strengthen the nursing community among non-physician clinicians (Nurse Practitioners, Physician Assistants, Nurses, Techs, etc.).
Amy Neal'19 has been promoted to Clinical Quality Improvement Specialist at Northwell Health.
Chris O'Brien'20 has been promoted from Senior Director to Associate Executive Director of Financial Operations at LIJ Valley Stream with Northwell Health.
One Heart Worldwide (OHW) is one of the largest International Non-Governmental Organizations (INGOs) in Nepal and one of the major partners of the Government of Nepal. OHW is launching a second COVID Emergency Response due to this mounting crisis.
Surya Bhatta'18, Nepal Executive Director of One Heart Worldwide, is leading OHW Nepal's COVID response initiative on top of the regular ongoing maternal and newborn health programs. Surya also sits on the Steering Committee of the Association of INGOs in Nepal (AIN). He represents the committee at the AIN Health Working Group and informs INGOs working in Nepal on different policy issues so that there is a coordinated and joint effort made towards COVID response throughout the country.
To learn more about OHW’s COVID-19 Emergency Response: https://oneheartworldwide.org/covid-19-response-2021 Other organizations providing COVID relief in Nepal include: DirectRelief, International Nepal Fellowship, The Small World, Sunsar Maya, Nepal Rising, Feed the Hungry Nepal, America Nepal Medical Foundation, Our Sansar, BlinkNow, Covid connect Nepal
APPOINTED: Karen Clements'18, Chief Nursing Officer at Dartmouth-Hitchcock, has been elected to serve on the Board of Governors of the American College of Healthcare Executives.
FEATURED: Kevin Curtis'13, Medical Director of Connected Care and the Center for Telehealth at Dartmouth-Hitchcock, was featured on Southwestern Vermont Health Care's “Medical Matters Weekly with Dr. Trey Dobson,” a weekly interactive, multiplatform medical-themed talk show. You can listen to the Season 1 Episode 7 recording on Audible.
PUBLISHED: Heather Farley'18, Chief Wellness Officer at ChristianaCare, collaborated with colleagues to publish their findings as to why health care organizations must incorporate a chief wellness officer into their emergency command structure. "The Evolving Role of the Chief Wellness Officer in the Management of Crises by Health Care Systems: Lessons from the Covid-19 Pandemic" was published in the May 2021 (Vol. 2 No. 5) edition of the New England Journal of Medicine Catalyst Innovations in Care Delivery.
VIRTUAL TALK: Heather participated in the American Hospital Association video series AHA Transformation Talks | Strategies for Reimagining Health Care. She discussed her foundations for success in achieving greater workforce resiliency. She emphasizes, "By improving the safety and well-being of front-line caregivers, patients are far more likely to receive appropriate and personalized care. Once providers feel supported, they can return their full focus to what drives their work in the first place: caring for others and reconnecting with compassion and providing support."
PUBLISHED: Candice Halinski'19, AVP of Clinical Professional Development at Northwell Health Physician Partners Administrative Group, published an educational activity on Shared Decision-Making in CKD-Associated Pruritus on Medscape. The goal of this activity is to improve recognition of chronic kidney disease (CKD)-associated pruritus (aP) as well as knowledge of current and emerging treatment strategies. Continuing education credit available for completion of the activity.
FEATURED: Stephen Leffler'16, President & Chief Operating Officer at UVM Medical Center, was featured on Southwestern Vermont Health Care's “Medical Matters Weekly with Dr. Trey Dobson,” a weekly interactive, multiplatform medical-themed talk show. You can listen to the Season 1 Episode 8 recording on Audible.
NEW PATENT: Amol Soin'21, Founder, and CEO at Soin Neuroscience, was recently approved for a new patent for his invention "Neuromodulation System and Method with Feedback Optimized Electrical Field Generation." It was also recognized in the Forbes article "The Compelling Case For Patents: Dominate Your Industry And Stand Out."
Vol.8 No.4
FEBRUARY 2021 NEWSLETTER
Vol.8 No.3
NOVEMBER 2020 NEWSLETTER
Vol.8 No.2
AUGUST 2020 NEWSLETTER
A happy August to all of you! Late summer is typically a quiet time in the academic calendar, but this year we at MHCDS are thrilled to be in the thick of our program redesign. This is an exciting opportunity for Dartmouth to position MHCDS for its second decade as the premier educational program in health care delivery. The best part of the project is our chance to collaborate with faculty, students, and alumni in co-creation, so don’t hesitate to get in touch with ideas. With back-to-school season just around the corner, MHCDS’s next recruiting cycle will soon be upon us. We will be kicking off the next admissions round in October and look forward to building our next cohort of leaders and change agents. As always, if you have a friend or colleague who would be a good fit for MHCDS, put them in touch with George. Also please hold the date of October 15, when we will be hosting a new online event in lieu of the symposium: “What COVID has Uncovered”: more information soon. Faculty news:
Thank you to all those who contributed to the MHCDS Annual Fund and the 2020 Class Gift over the last year. These gifts help keep the program vibrant and the MHCDS alumni community connected and engaged.
Congratulations to the 2020s. Their Class Gift raised $61,567, with an impressive 100% participation rate – only the second time in MHCDS history that 100% participation has been achieved.
MHCDS Annual Fund Donors, 2019-2020: $40,126 raised from 22% of alumni
2014: Chris Blaski, Stacey Conklin, and Mary Beth Eldredge 2015: Dena McDonough and Liana Peilier 2016: Abe Berman and Al Musa 2017: Jack DeHovitz and Matt Twetten 2018: Nancy Beran and Drew Martin 2019: Ed Graham, Bukola Olubi, and Jeff Racca
2015: Robert Underwood 2016: Andrew Nemechek 2017: Carol Ash, Sue Schick, and Steve Utts 2018: Jennifer Endicott and Carlos Gutierrez
We share the sad news that Bruce Sabin, MHCDS’21, passed away on Saturday, July 25. Bruce’s wife Sharon sent the following message:
Reforming Health Care: The Single System Solution - Elliott Fisher A unified model of delivery, payment, and insurance addresses the weaknesses and inequities of the U.S. health care system laid bare by the Covid-19 pandemic by establishing a single system of universal coverage and resilient payment models where all are entitled to the same benefits and care, where better information supports real-time improvement in health and care, and where transparency empowers the market to improve quality and lower costs through informed choice of population health organizations, providers, and treatments. The New England Journal of Medicine Catalyst, July-August 2020 What Safe Shopping Looks Like During the Pandemic - Rob Shumsky To limit the spread of Covid-19, the U.S. Centers for Disease Control and Prevention recommends that individuals practice social distancing. When local conditions allow for retail stores to open, they confront a variety of guidelines that vary by state. Harvard Business Review, July 24, 2020 False Negative Tests for SARS-CoV-2 Infection — Challenges andImplications - Steven Woloshin There is broad consensus that widespread SARS-CoV-2 testing is essential to safely reopening the United States. A big concern has been test availability, but test accuracy may prove a larger long-term problem. The New England Journal of Medicine, June 5, 2020
Sumair Akhtar'17, was promoted from Regional Medical Officer to Chief Medical Officer, East Region for CareMore Health and Aspire Health, Inc. in Nevada
Vol.8 No.1
MAY 2020 NEWSLETTER
In this most difficult time, I hope you are all safe and well.
As the health and economic effects of COVID19 continue to unfold, the stakes for health care delivery leadership have never been more significant. I want to salute the MHCDS students and alums who are stepping up, across the spectrum of health care delivery, to address the crisis of our generation.
As Rob and I said in our community letter last month, the urgency of this moment calls for us all to recommit to our critically important vision of the best in health care delivery, both now and in the future.
Even while providing crisis care on the front lines, turning on a dime to convert whole practices to telehealth, or adapting their institutions to cope with financial catastrophe, current MHCDS students are forging ahead with their studies, and applying Operations lessons such as process mapping and bottleneck analysis to their current circumstances.
Here at Dartmouth, we will be carrying on with a remote “Unresidential” session for both classes in July and looking forward to bringing everyone together here on campus as soon as we can safely do so, perhaps in conjunction with the Symposium on Oct. 14-15
I can’t wait for the time when I can see you all again in person. In the meantime, best wishes for health, safety, and resilience.
Health Care Operations Professor Rob Shumsky provided new readings to the Class of 2021 that not only dives into process and capacity challenges facing health care but also addresses the difficult issues surrounding resource allocation and rationing when demand for care exceeds supply.
James Henning'16 has started as the new Vice President of Clinical Operations at XpandCare.
Peter Kachavos'13 is now a physician at Southern Maine Health Care in Biddeford, ME.
Mark Litterer'20 has started as the new Sr. Manager for QMS Continuous Improvement at Quest Diagnostics in Iowa City, IA.
Shawn Martin'20 has been named the new Chief Executive Officer and Executive Vice President for the American Academy of Family Physicians in Washington, DC.
Jean Pierre Nyemazi'14 is now a Senior Advisor for the World Health Organization in Geneva, Switzerland.
Kristen Palumbo'21 has been promoted to Chief Operating Officer at Nizhoni Health in Somerville, MA.
Sarah Pletcher'17 has relocated to Houston, TX to take on the role of Vice President & Executive Medical Director for Virtual Care at Houston Methodist.
Alok Sharan'15 is the new Director of Spine and Orthopedics at NJ Spine and Wellness, in Old Bridge, NJ.
Kathryn Becker Van Haste'18 was recently promoted to State Director by Senator Bernie Sanders. In this position, Kathryn will lead the Senator's Vermont staff.
COVID-19 THOUGHTS: Christian Zimmerman'18, Spinal Neurosurgeon at Saint Alphonsus Health System in Boise, ID, shares his thoughts about COVID-19.
"My thoughts are with all my MHCDS classmates, fellow students, faculty and all front-line providers who are selfless in their action and daring by providing the giving human element to those afflicted and recovering. Truly remarkable efforts are being made nationwide, and so many are caring for their fellow citizens.
Idaho has been on the lower quartile of disease penetrance and mortality, as mitigation remains in place. Elective surgery for most, is currently at a standstill, with urgent/emergent case load continuing. Our hospital system has seen over a hundred confirmed cases with so few ICU admissions and complexities. One case of a resultant viral encephalitis/vasculitis progressed over a week long period, yet, ultimately had very few sequalae.
If the Blain County 'social gatherings' (2) were removed from the data set, then the numbers would be less than half presented. Most folks are tolerating this measure of prevention, but restlessness is slowly becoming a factor as reemergence is further discussed.
My best to you all. And my closing thoughts are those of our parents/grandparents who tolerated the great depression, rationing of everything imaginable, and sent their sons and daughters to face threats worldwide. The Greatest Generation would be proud."
BABY: Katie Esper Wallach'19, Program Manager of Force Health and Readiness at Johns Hopkins Applied Physics Laboratory, and husband, Matthew, welcomed a cutesy baby boy, Archer Thomas Wallach, to the world on February 19.
BOOK PUBLISHED: Robert Underwood'15, Chief Medical Officer at San Juan Medical Center in New Mexico, co-authored and published his new book The Leader's Compass for Medical Professionals: Modeling Personal Values to Influence People, Accomplish the Mission, and Improve the Organization. This book "tells the story of Dr. Adam Phillips, a surgeon who has a daunting leadership role practically thrust upon him. Watching Dr. Phillips navigate the pitfalls and peaks of this journey—guided by one of his patients, a retired U.S. Army colonel who becomes his mentor—both enlightens and entertains."
HONOREE: Congratulations to Aaron Todd'21, Chief Executive Officer at Iowa Primary Care Association, who was announced as an honoree of The Business Record's 21st annual list of Forty under 40.
BABY: Jason Tan'19, Deputy Executive Director of Valley Stream Hospital for Northwell Health, and wife, Lauren, welcomed an adorable baby boy, Nico Anthony Tan, to the world on January 30.
BLOGGING: Chris Schon'16, COO at Cheshire Medical Center/Dartmouth-Hitchcock Keene wrote a blog about how transforming medical group culture will benefit employees and your bottom line.
COVID-19 Q&A: Mary Oseid'13, Senior Vice President of Regional Strategy and Operations at Dartmouth-Hitchcock Health in Lebanon, NH, was interviewed by New Hampshire Business Review about how technology and the COVID-19 emergency have changed and affected healthcare.
APPOINTED: Nnamdi Nwachukwu'21, Vice President at RRD International, LLC, has been appointed as Board Member and Vice Chair of the Quality Management Committee at Community of Hope in Washington, DC.
RESEARCH PUBLISHED: Dena McDonough'15, Associate Director of the Health Policy at the Bipartisan Policy Center in Washington DC, assisted in the development of the Bipartisan Policy Center’s Rural Health Task Force's recommendations on "Confronting Rural America’s Health Care Crisis". The report contains policy proposals to help stabilize and transform hospitals, encourage value-based care through updates to provider payment, address the workforce shortage, and ensure access to maternal care in rural areas. The report is a product of extensive outreach, including round-table discussions with experts and stakeholders, public comments, and multiple site visits in Iowa, Maine, Vermont, Wisconsin, Tennessee, and New Hampshire.
Full report: Confronting Rural America’s Health Care Crisis
COVID-19 APPRECIATION: Vicki Loner'14, CEO of OneCare Vermont, addressed OneCare ACO participants through a letter to thank them for their dedication, courage, and service. The letter also provided an update on OneCare’s response to the pandemic.
COVID-19 APPRECIATION: Stephen Leffler'16, President and COO of UVM Medical Center in Burlington, VT, called Vermont residents "heroes" for participating in measures meant to slow the spread of the new coronavirus, but thinks it is likely that there will be a spike as Vermont prepares to re-open.
COVID-19 RESPONSE: Janice John'19, Associate Medical Director for Assembly Square Center at Cambridge Health Alliance in Boston, MA, has been leading an intensive outpatient respiratory clinic, embedded in a community management approach to COVID-19. Given the heavy focus on inpatient COVID-19 treatment, their team developed a unique clinical approach that leverages excellent clinical skills and careful documentation of patient history, allowing them to build an understanding of the disease course. In the first month of clinic, they cared for an intense 1500+ patients. The high volume of outpatient care helped us to define the early disease course and share it with others. Their first research publication (The Early Natural History of SARS-CoV-2 Infection), article (Dyspnea and COVID-19: It's All in the Timing) and video (COVID-19: Clinical Observations From an Urban, Ambulatory Clinic) are intended to help demystify the early clinical disease.
Janice's work was also featured on ALL THINGS CONSIDERED "After Hundreds Of Patients In Somerville COVID-19 Clinic, A Turning Point Comes Clear". Listen/Read more here>>
AWARDED: Congratulations to Candice Halinski'19, Director of Service Line - Clinical, Nephrology at Northwell Health in Great Neck, NY, as she was recently the recipient of the American Nephrology Nurses Association award for Excellence in Nephrology Nursing Management Award.
FEATURED: Jeff Forman'16, CMO at Bayview Physicians, was featured in an article in March about an elderly couple who were presumed to have COVID-19 based on their symptoms, which occurred prior to available testing. Dr. Forman used tele-medicine to monitor and track their symptoms and order the delivery of necessary aids to assist in their recovery. This article reflects on not only the physician's perspective on treating patients in the era of social distancing but also the patient's. Jeff was also featured in an article about the impressive progress being made to reduce readmission rates within the under-served and vulnerable community of Chesapeake, VA. After recognizing the need for change and getting buy-in from the administration of Chesapeake Regional Medical Center, the Translational Care Clinic, which resides right on the medical center's campus, was launched with a goal of "seeing patients within five to seven days of discharge and works with them to find a medical provider in the community within 60 days."
COVID-19 QUOTED: George Blike'15, Chief Quality Officer at Dartmouth-Hitchcock Health System in Lebanon, NH, was interviewed by the Valley News Newspaper about a process D-H has developed to safely sterilize N95 masks so they can be reused 20 times.
COVID-19 DISTRACTION: After spending an obscene amount of time on the front line of the busiest COVID-19 community hospital in Massachusetts, Salem Hospital/North Shore Medical Center, ICU attendings, Christine Blaski'14 and Corina Filip'16, took a moment to share in some laughter in an effort to try to alleviate some of the tension and stress of the current atmosphere.
CONTINUING EDUCATION: Surya Bhatta'18, CEO for Nepal at OneHeart Worldwide, has been admitted and received a full scholarship to the global health delivery program, a non-degree program offered each July during the first summer session at Harvard T.H. Chan School of Public Health
COVID-19 CONVERSATION GUIDE: Evan Benjamin'17, Chief Medical Officer at Ariadne Labs in Boston, MA, is excited to share how Ariadne Labs developed a COVID-19 Conversation Guide for Inpatient Care to help clinicians engage their patients now in conversations about what matters most, to help make informed decisions before an emergency.
COVID-19 BLOGGED: Amy Baruch'20, pathologist at Carolinas Pathology Group, wrote and published her perspective on Innovation in the time of COVID-19 on KevinMD.com. After reading numerous instances where innovation was spurred because of the lack of supply, Amy wanted to make it known that every bottleneck sparks innovation and with the help of technology, these innovations are inspiring and creating more. Kelli Todd'20, Chief Executive Officer at Iowa Chiropractic Society in Des Moines, IA, recently joint authored the article To defeat COVID-19, don't only treat the patient, treat the neighborhood: OPINION on abcnews.go.com. "If we really want to save lives and prevent rampant and widespread infection, we'll stop treating individual patients and start treating the neighborhoods where they live." Together, Kelli and Amy joint authored the article Preparing for the next pandemic: Why a one-country approach is needed published on KevinMD.com. "A single health care system or state public health department cannot confront this pandemic alone. Instead, a national emergency requires a coordinated, one-country approach, which will always outperform 50 independent state strategies to contain the virus."
JOB OPPORTUNITY: David Adelson'13 would like to share this job opportunity with the MHCDS Community: VA PORTLAND (OR) HEALTH CARE SYSTEM SEEKS ASSOCIATE CHIEF OF STAFF FOR COMMUNITY CARE.
PUBLISHED: Vernon Alders'14, Vice President of Organizational Excellence at ChristianaCare in Wilmington, DE, joint authored the published research Design and Integration of Predictive Modeling in the Oncology Clinical Setting to Reduce Readmissions. "A multidisciplinary team at ChristianaCare, headquartered in Wilmington, DE, designed a comprehensive pathway utilizing an internally developed predictive model to proactively reduce oncology readmissions."
COVID-19 BLOGGED: Professor Elliott Fisher and Professor Jon Skinner joint authored the blog Aggregating Counties To Hospital Referral Regions Shows That COVID-19 Is Everywhere for Health Affairs which details how reports of U.S. maps "showing the geographic distribution of cases show vast empty swaths of the country that are almost certain to be falsely reassuring.... The virus is everywhere."
Vol.7 No.4
FEBRUARY 2020 NEWSLETTER
Greetings from a still-snowy Dartmouth! I hope you will join me in congratulating the Class of 2020, our 8th graduating class, who received their master’s hoods at Investiture on February 1. Click here to view the proceedings, including the Investiture speech by Vice Admiral Raquel Bono (ret), former Director of the Defense Health Agency, and remarks by class speaker Jessica Caron,’20. Click here to view photos of the Investiture dinner and ceremony. We hope to see many of you at this year’s Dartmouth Symposium on Health Care Delivery on April 2-3, here on campus at the Hanover Inn. This year's theme is "State of Innovation: Strategies for successful local innovation in an uncertain environment.”
In the face of uncertainty at the federal level, innovation is primarily occurring, and often thriving, in states and localities. At the 2020 Dartmouth Symposium on Health Care Delivery, we’ll identify opportunities for local innovation and study payment reform, technology, new cross-sector partnerships, etc., with particular emphasis on practical strategies to create change and advance health at the local level. How are different states and localities responding to policy incentives? Where is payment reform leading to innovative care for high-risk populations and promoting health equity? And, what replicable examples of local innovation are happening around the country?
For more information and to register: https://dartgo.org/symposium.
We are excited about the talent and diversity we are assembling for the Class of 2022, and as always, some of our best referrals have come from students, alumni, and friends who know the program well. If you have a friend or colleague who might benefit from the leadership education that MHCDS provides, there is still one admissions round left. Contact George at George.L.Newcomb@dartmouth.edu.
A Dashboard to Improve the Alignment of Healthcare Organization Decision making to Core Values and Mission Statement
an article co-written by professor Bill Nelson
The mission and value statements of healthcare organizations serve as the foundational philosophy that informs all aspects of the organization. The ultimate goal is seamless alignment of values to mission in a way that colors the overall life and culture of the organization. However, full alignment between healthcare organizational values and mission in a fashion that influences the daily life and culture of healthcare organizations does not always occur. Grounded in the belief that a lack of organizational alignment to explicit organizational mission and value statements often stems from the failure to develop processes that enable realization of the leadership’s good intentions, the authors propose an organizational ethics dashboard to empower leaders of healthcare organizations to assess the adequacy of systems in place to support alignment with the stated ethical mission.
Benjamin Anderson'16 has been named the new Vice President for Rural Health and Hospitals at Colorado Hospital Association.
Patrick Chang'20 was recently promoted to Deputy Chief of Primary Care at Phoenix VA Health Care System.
Cathy Cullen'17 is now the Interim Director of Clinical Operations at North Country Home Health and Hospice in Littleton, New Hampshire.
Melissa Ellison'19 has started as a Venture Fellow with Green D Ventures, a company where Dartmouth alumni invest in Dartmouth alumni-connected ventures.
Teresa Featherly'21 is the new Manager of Operations and Strategy at Surgical Care Affiliates.
Suellen Griffin'15 is now the Interim President for Maine Behavioral Health at MaineHealth.
Michael Lachenmayer'13 has been promoted to Vice President of Marketing and Business Development at Tandigm Health in Pennsylvania.
Lara Jehi'20 was announced as Cleveland Clinic's first Chief Research Information Officer.
Stephen Leffler'16 was announced as the new President and COO at University of Vermont Medical Center after have served as Interim President.
John Ridley'15 is now the new System Administrator for Ambulatory Products and Services after Decatur Memorial Hospital affiliated with Memorial Health Systems in Springfield, Illinois
Sue Schick'17 joined the Group & Military team at Humana as their new Senior Vice President of Employer Group and Specialty Business Lines. She will lead the group medical, group specialty and individual specialty products, including pricing and underwriting risk management.
Kendra Tinsley'18 started working for DispatchHealth as the Market Director for the Atlanta division. A company that delivers mobile, on-demand care in people's homes or wherever they are.
Caitlin Zulla'21 was announced as the new CEO of Optum subsidiary Surgical Care Affiliates, one of the largest ambulatory surgery center operators in the country.
PRESENTING: Joakim Edvinsson'14 (Head of Quality Improvement at Region Jönköping County in Sweden), Ilirjana Bajraktari'14 (Co-Founder for the European Group on Health Care Delivery in Sweden), Inger Meland Buene'15 (Vice President of Mental Health & Addiction for Vestfold Hospital in Norway), and Ralph So'19 (Intensivist and Medical Chief Quality Officer at Albert Schweitzer Hospital in The Netherlands) will present about MHCDS at Jonkoping Microsystems Festival. Their session "Preparing for the future – a macro perspective on health care delivery" will be delivered on Feb 27.
MINI REUNIONS: A small contingent of MHCDS 2021s who work in and around Boston couldn't wait until their next residential session to see each other. Anu Patel (Divisional Director of Operations at Dartmouth Hitchcock Health), Amos Wangombe (Senior Director of Clinical Integration at Nizhoni Health), Danielle Bobek (Associate Chief Nursing Officer of Emergency Services at Cambridge Health Alliance), and Kristen Palumbo (Vice President of Clinical Services at Nizhoni Health) gathered at a local eatery during the holiday season to catch-up.
Meanwhile, in Madison, Wisconsin another contingent of MHCDS family members, Addi Faerber (former MHCDS staff member), Anne Mork'16 (Director of Surgical Services at University of Wisconsin Health), Rick Baker'16 (Vascular Interventional Radiologist and Neuroradiologist at Madison Radiologists, S.C.), Amit Sanyal'21 (Division Chief at SSM Health Cancer Care), Kym Chandler'19 (Neurosurgeon), and Ken Noonan'19 (Pediatric Orthopaedist at University of Wisconsin Health), got together for dinner, drinks, and fun conversation!
Meanwhile, in Honolulu, Hawaii yet another contingent of MHCDS family members met up. While on their honeymoon, Beth Perkins, Student and Alumni Affairs Manager, and her husband Dan McCullough were able to meet up with Liana Peiler'15 (Medical Director of Supply Chain at Hawaii Pacific Health), James Chen'15 (Chief Financial Officer at Waianae Coast Comprehensive Health Center), and Robert Eubank'19 (Planning Manager for Health Strategy at Hawaii Medical Service Associates (BC/BS)).
ALP UPDATE: Surya Bhatta'18, CEO for Nepal at OneHeart Worldwide, is using the learning from his MHCDS ALP project "MOM: Maternal Outcomes Modernization" to expand the use of SMS (texting) in Nepal for the care of pregnant women. The World Health Organization is partnering with him to pilot using the SMS system developed at MHCDS to increase continuity of prenatal visits for at-risk communities in Nepal. Attending adequate prenatal visits is one of the most effective ways to decrease maternal and neonatal mortality.
AWARDED: Congratulations to Jocelyn Chertoff'14, professor and chair of radiology at Geisel School of Medicine and Dartmouth-Hitchcock Health, and professor of radiology and obstetrics at Geisel School of Medicine at Dartmouth, for having been named the 2019 Outstanding Educator of the Year by the Radiological Society of North America (RSNA). She received the award on Sunday, Dec. 1, during RSNA’s annual meeting in Chicago.
RECOGNIZED: Tracie Collins'18, Dean of the University of New Mexico College of Population Health, was honored in January on both the House and Senate floors of New Mexico for her contributions to scholarship and research.
HIGHLIGHTED: The Telehealth program at Dartmouth-Hitchcock Medical Center in Lebanon, New Hampshire, directed by Kevin Curtis'13, was recently highlighted in the AHA’s Members in Action series; a series that highlights how hospitals and health systems are implementing new value-based strategies to improve health care affordability.
INTERVIEWED: Scott Becker of Becker’s Healthcare Podcast, interviewed Heather Farley'18, Chief Wellness Officer at Christiana Care Health System in Wilmington, Delaware, about how she fights burnout, her core initiatives in her position, how she creates a positive work environment and about her leadership philosophy.
PRESENTED: In early February, Robin Fisk'17, Senior Vice President for Occupational Health at Fedcap Rehabilitation Services in Concord, New Hampshire, attended and presented at the American Health Lawyers’ Physicians and Hospitals Law Institute in Phoenix. Her interactive working lunch titled "The Role of the Health Care System in Addressing Member Social Determinants" addressed social drivers and their relevance in today’s value-based payment environment and the issues arising from arrangements targeted to social drivers.
RECOGNIZED: Congratulations to Randy Gaboriault'14, Chief Information Officer; SVP for Innovation & Strategic Development at Christiana Care Health System in Wilmington, Delaware, for being named as one of Becker's Healthcare 20 Chief Digital Officers to know!
PROGRAM STARTUP: Following months of program design, Robert Eubanks'19,
Planning Manager for Health Strategy at Hawaii Medical Service Associates (BC/BS), in Honolulu, Hawaii, and Candice Halinski'19, Director of Service Line Nephrology - Clinical Healthy Transit at Northwell Health in Great Neck, New York, are proud to announce the doors are open at Malama Kidney Center. With the support of HMSA and PQH, residents of O’ahu will be afforded the opportunity to receive comprehensive care management for Chronic Kidney Disease. The official launch of Malama was highlighted by a site visit from January 12th-16th, where Candice spent three days training supportive staff members in caring for patients with late stage chronic kidney disease. Since the program inception, there have been 115 patient referrals and 37 patient appointments confirmed. 24 patients are now actively participating in the program. While there is much to be done, these MHCDS classmates are working to apply components of an ALP project from one island to another – spreading an innovative Chronic Kidney Disease care model from Long Island to the Island of O’ahu. PUBLISHED: Candice's article "Panconsultitis, an Epidemic" was published in the most recent edition of the American Journal of Kidney Diseases.
BLOGGING: Paula LeClair'18, US General Manager at Healthy.io in Beverly, Massachusetts, has recently written a blog for Health.io about "A New Standard for Wound Care: Introducing Our Digital Wound Management Solution".
FAMILY UPDATE: Stephen Leffler'16, President and COO at UVM Medical Center in Burlington, Vermont, and his wife Robyn are excited to announce their son Zack was recently married to the love of his life Maggie Jones in Burlington VT.
NEW ENDEAVOR: Greg Makoul'13, Founder & CEO of PatientWisdom in New Haven, Connecticut, is editor of the new Patient-Centered Innovation (PCI) feature within Patient Education and Counseling, the leading international journal for communication in healthcare. Check out the Aims + Scope (p4) and Author Guidelines (starts on bottom of p5) for Patient-Centered Innovation. Please consider this a formal invitation to submit a manuscript sharing your research, perspective, or project. Once you've had a chance to review the info, let Greg know if you are interested in submitting a manuscript. Email: gmakoul@patientwisdom.com RECOGNIZED: Greg was named one of the Top 50 Healthcare Technology CEOs by Technology Innovators.
BLOGGING: Through the American Academy of Family Physicians, Shawn Martin'20, Senior Vice President for Advocacy, Practice Advancement and Policy at AAFP in Washington, DC, blogs about his thoughts, suggestions, and reflections through his platform, In The Trenches. Here are a few of his most recent postings:
RESEARCH PUBLISHED: Three years ago, the Bipartisan Policy Center convened a bipartisan group, including Dena McDonough'15, Associate Director of Health Policy at the Bipartisan Policy Center in Washington DC, of leading national health policy experts to identify a path forward for a consensus approach to improving health care. This Future of Health Care Initiative was borne out of the need for a bipartisan alternative to both Repeal and Replace and Medicare for All. The leaders were incredibly knowledgeable, invested, and thoughtful. Sitting in on the discussions was amazing: imagine what went into reaching agreement between a republican budgeteer and a democratic Medicaid official.
Full report: Bipartisan Rx for America’s Health Care: A Practical Path to Reform
BABY: Congratulations to Amy Neal'19, Physician Assistant at Northwell Health on Long Island, and her husband Mike, for welcoming their beautiful bouncing baby girl, Eloise, in January.
BABY: Congratulations to Deepu Sasikumaran Ushakumari'18, Chief of Anesthesiology at Carolinas Medical Center in Charlotte North Carolina,
and his wife Nikki for the January birth of their adorable baby boy, Bodhi.
NEW COMPANY: Alok Sharan'15, Co-director of WESTMED Spine Center in Yonkers, New York, has recently started a company called Awake Spine with a business partner. The goal of the company is to be the ultimate resource for spine surgeons that want to perform outpatient spine surgery. They will be holding an Inaugural Course on May 16th in Seattle titled Awake Spine Surgery - The Next Revolution in Outpatient Spine Surgery, if you are interested please send an email to aloksharan75@gmail.com INTERVIEWED: Scott Becker Interviewed Alok for the most recent episode of Becker’s Healthcare Podcast. This episode focuses on the different roles in Alok's career, how he’s innovated to improve spinal fusion surgery, his vision for the future of spine surgery, and more.
NEW DEVELOPMENT: Amol Soin'21, founder and CEO of Soin Neuroscience in Dayton, Ohio, has announced that Soin Neuroscience, a biotechnology company has developed a new spinal cord stimulation device to treat chronic pain. The company has recently started early stage human proof-of-concept studies. AWARDED: Congratulations to Surgery Center at Corporate Way, a facility, founded and directed by Amol, for patients who have received prior determination from a health care provider that an outpatient surgical procedure in a non-hospital setting is an appropriate treatment for their condition, for being named the 2019 Rookie Business of the Year by Dayton Business Journal. NEW VENTURE: Amol has also recently been named Chief Medical Officer for JanOne, a company focused on finding treatments for conditions that cause severe pain and bringing to market drugs and therapies with nonaddictive pain-relieving properties. Featured on ABC-7 WJLA America This Week.
BABY: Congratulations to Amol and his wife Yasmeen for welcoming their super cute baby boy Bohdi in January.
KEYNOTE: Robert Underwood'15, Chief Medical Officer at San Juan Medical Center in New Mexico, has had a busy few months. He has recently become a Leadership Keynote Speaker for Academy Leadership in which he will share his experiences and historical knowledge and guide listeners through the pivotal steps of becoming leaders of influence.
INTERVIEWED: Robert has also engaged in three podcasts for High Impact Physician.
PERSONAL UPDATE: Penny Walker'17, Consultant at Veriheal, after 13 years of living in New Orleans has sold her house and is moving to Key West.
RECOGNIZED: Congratulations to Jill Weeks'18, Executive Director for Transitional Care Services at Kootenai Health in Coeur d'Alene, Idaho, whose poster was one of 17 selected from over 178 submissions to receive special recognition at the Poster Session and Reception at the Center to Advance Palliative Care National Seminar in Atlanta back November. Her Abstract was then featured in the latest edition of the Journal of Palliative Medicine. MINI-REUNION: While in Atlanta, Georgia, Jill made good use of her time catching up with local 2018 alums, Matthew Hurd (Manager, Inpatient Pharmacy Operations at Emory University Hospital), Bhavika Patel (Practice Medical Director-Shiloh Square at Iora Health), and Kendra Tinsley (Market Director for Atlanta Division at DispatchHealth), as well as Ed McGookin (Chief Medical Officer at Coastal Medical in Providence, Rhode Island) who happened to also be attending the CAPC National Seminar.
INTERVIEWED: Caitlin Zulla'21, CEO of Surgical Care Affiliates in Chicago, was featured in Becker's ASC Review: ASC Turnarounds: Ideas to Improve Performance. Caitlin discussed Surgical Care Affiliates plans for 2020, focusing on Investments, partnerships, and more.
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Vol.7 No.3
NOVEMBER 2019 NEWSLETTER
Greetings from Dartmouth. I hope you all have found this fall to be as busy and fulfilling one as we have, here at MHCDS. Here are a few of the things we have been up to: Curriculum: Second-year students are currently enrolled in a newly redesigned version of Population Health & Preventive Care, taught by Amber Barnato, the Susan J. and Richard M. Levy Distinguished Professor in Health Care Delivery at the Geisel School of Medicine. The course focuses on public health systems and on social, behavioral, and environmental factors – factors outside of medical care – that influence health outcomes. According to Amber, “This course will take a broad perspective on population health; we do not privilege either of the prevailing conceptualizations of the discipline of population health – ‘population health management’ or ‘total population health.’ Instead, we seek to identify the points of leverage that people working in different sectors can use to address population health and to underscore the critical role of multi-sectoral partnerships in protecting and improving population health.” If you are interested in auditing this course, or any other, contact Beth (email) anytime. Symposium: I am delighted to announce this year’s symposium:
State of Innovation: Strategies for successful local innovation in an uncertain environment In the face of uncertainty at the federal level, innovation is primarily occurring, and often thriving, in states and localities. At the 2020 Dartmouth Symposium on Health Care Delivery Science, we’ll identify opportunities for local innovation and study payment reform, technology, new cross-sector partnerships, etc., with particular emphasis on practical strategies to create change and advance health at the local level. How are different states and localities responding to policy incentives? Where is payment reform leading to innovative care for high-risk populations and promoting health equity? And, what replicable examples of local innovation are happening around the country?
Registration for the symposium will open in December. In the meantime, please save the date: Thursday, April 2 & Friday, April 3, 2019, at the Hanover Inn. Admissions: Did you know that more than 40% of the students in class come to us through alumni referrals? We count on you to help us identify the most promising candidates. If you have a friend or colleague who is poised for health care leadership and aspires to transform delivery models, please put them in touch with George (email).
Some of you may have seen reports in the news about the article that came out in Science last month suggesting huge racial bias in health care algorithms (here is a Health Affairs blog about it.) The researchers - an economist, Sendhil Mullainathan (according to Ellen “probably one of the most creative, redefining the field of my generation”), and a computer-science-oriented M.D., Ziad Obermeyer - are setting up a pro bono service for health systems to help them address this bias. In this case, the source of the bias is the focus on spending as an outcome, as most algorithms used by hospitals and health systems do. Since blacks use less health care for a given level of illness, they get put at the back of the line in algorithms meant to prioritize patients who need care most.
MHCDS News
TUCK SCHOOL RANKING: On November 4, Bloomberg Businessweek released its 2019 ranking of the best business schools in the U.S. Of the 94 full-time MBA programs included in this ranking, Tuck was ranked 2nd.
The annual ranking, which introduced a new methodology in 2018, weighs four different components: compensation, networking, learning, and entrepreneurship and is based on surveys of students, alumni, and MBA recruiters. For this year’s ranking, Bloomberg Businessweek surveyed members of the classes of 2013 and 2019. In Bloomberg Businessweek’s 2018 ranking, the first featuring the new methodology, Tuck placed 19th. In 2017 and 2016, Tuck ranked 7th and 5th, respectively. You can find detailed results, methodology, and more on the ranking here.
INDUCTED: In October, Ellen Meara was inducted into the prestigious National Academy of Medicine during its annual meeting. Election to the Academy is considered one of the highest honors in the fields of health and medicine and recognizes individuals who have demonstrated outstanding professional achievement and commitment to service. Read Geisel School of Medicine's Press Release here>>
Rick Abramson'20 is the new Vice President, Hospital Based Physicians at HCA Healthcare in Nashville, TN.
James Bell'19 is the new Regional Director of Population Health at UNC Health Care, Chapel Hill.
Surya Bhatta'18, has been promoted to Executive Director of the Kathmandu office of One Heart Worldwide, a 501(c)(3) registered non-profit organization with more than 20 years of experience implementing maternal and neonatal health programs in some of the most remote areas of the world.
Kenny Cole'15 has started as the role of System Vice President of Clinical Improvement for Ochsner Health System in New Orleans.
Amish Desai'17 has accepted a new position as Senior Medical Director at Oak Street Health in Chicago.
Will Furness'13 is now the new President and COO of Vein Clinics of America, the nation’s largest network that exclusively specializes in treatment for varicose veins and spider veins.
Janice John'19 was recently promoted to Associate Medical Director of, Cambridge Health Alliance - Assembly Square Center, a clinic designed for piloting new models of care, with a strong focus on team based care.
Paula LeClair'18 recently accepted the position of US General Manager for Healthy.io, the creators of smartphone urinalysis, who offers the only FDA-cleared and CE-approved home urine test equivalent to lab-based devices.
Carolyn Quan'19 will use her new position as Division VP of Clinical Efficiency and Utilization at CHI (Catholic Health Initiatives) Texas Division in Houston to improve clinician efficiency and resource utilization.
Andrew Sorenson'16 is now the new Chief Analytics Officer at Castell, Intermountain’s new comprehensive health platform company that is focused on elevating value-based care capabilities with providers, payers, healthcare systems, and accountable care organizations in Salt Lake City.
Kelli Todd'20 has been named to the newly created position of President and Chief Executive Officer of the Iowa Chiropractic Society.
UHC EXPEDITION: Lucas Ladden'15, Senior Director for Accountable Care Organizations, and Tim Link'15, Director for Strategic Initiatives, delivered two days of exceptional programming to an audience of about 30 MHCDS attendees. Session presenters included our very own Lisa McDonnel'15, SVP of Client Network Solutions, National Accounts, alongside CMO Dr. Richard Migliori and SVP of External Affiars Steve Heyman on the UHG Senior Leadership Panel and Catherine Anderson'21, SVP for Policy and Strategic Engagement, discussing "How do we help members access resources/services that already exist." 2021s REUNITED: Members of the Class of 2021 had a great time reconnecting in Washington, DC during the MHCDS Learning Expedition to UHC - October 3-4. Left photo: Nnamdi Nwachukwu, Amos Wangombe, David Barrall, Alison Richards, Catherine Anderson, Bob Belniak, Anne Pollack, Jaymi Light, and Joe Chen (2021s missing from photo: Kerriann Catlaw and Caitlin Zulla). Right photo: Medical School classmates in 1981: Dr. Richard Migliori, CMO of UnitedHealth Group and David Barrall.
MHCDS 1ST INTERNATIONAL LEARNING EXPEDITION: In October a group of 17 MHCDS students and alumni, accompanied by Professors Bob Hansen and Paul Argenti, and Molly Castaldo, spent 7 days in the Netherlands learning about the Dutch health care system. The program included site visits throughout the country including at the Albert Schweitzer Hospital where Ralph So’19, Intensivist and Medical Chief Quality Officer, arranged a fascinating series of discussions (Ralph also hosted the entire group for dinner at his home in Rotterdam!), Erasmus MC, the largest academic medical center in the country, the Philips’ experience center, the NN Group Insurance Co. headquarters, and Diabeter, a diabetes clinic network which is organized as an IPU and achieves impressive outcomes in juvenile diabetes management (an introduction by Jason Vanderheyden’19 helped us secure a meeting with Diabeter’s inspirational founder). Students or alumni from every MHCDS class were part of this experience. In light of the success of this trip, we hope to offer additional travel opportunities in the future. Photos from our trip>>
NEW BUSINESS: Bert Fichman'13, Anesthesiologist at Dartmouth-Hitchcock, has launched TeleCrossroads - an opioid addiction treatment program that leverages telemedicine in NH and VT. The program uses a combination of intermittent in-person and online weekly group meetings with licensed counselors and MAT-trained physicians, as well as digital tools and educational component. TeleCrossroads' team is eager to collaborate with interested parties to combat the opioid epidemic.
PUBLISHED: Recently published in the Kidney International (KI) Reports, Candice Halinski'19, Director of Service Line Nephrology - Clinical Healthy Transit at Northwell Health's North Shore University Hospital, and her collaborators wrote about The Relationship Between Medication Discrepancies And Hospitalization Risk Among Patients With Advanced Chronic Kidney Disease. Their study highlights the significance of medication discrepancies and points to the potential adverse effects. She finds it extremely fulfilling to work on topics that can significantly impact the delivery of care for patients with late stage chronic kidney disease.
INTERVIEWED: Kevin Curtis'13, Medical Director for Telehealth at Dartmouth-Hitchcock, was interviewed on an episode of Here and Now about how "virtual doctor visits are becoming more popular. Some see these online consultations as a cure for health care provider shortages and limited medical access in rural areas. But questions remain as to whether telemedicine will actually be able to deliver." Click here to listen to "As Telemedicine Expands, Will Patients Get Healthier?"
AWARDED: Chris Awtrey'19, VP of Network Operations & Provider Experience at Beth Israel Deaconess Medical Center, was recently named as one of Boston Magazine's Top Doctors.
MINI REUNION: Robert Eubanks'19, Planning Manager for Health Strategy at Hawaii Medical Service Associates (BC/BS) and Drew Martin'18, MyConnections National Markets Director at UnitedHealth Group relaxing in Hawaii at the completion of the East Hawaii IPA Symposium in August. Robert was responsible for bringing Drew and Chris Awtrey'19, VP of Network Operations & Provider Experience at Beth Israel Deaconess Medical Center, as presenters to this event.
FEATURED: Benjamin Anderson'16, CEO of Kearny County Hospital, was interviewed by NPR, and heard on All Things Considered, about his creative recruiting tactics to entice doctors to practice in his rural town of Lakin, Kansas, population 2,000. Benjamin was selected as a speaker in this year's Mayo Clinic Transform, a health care platform designed to confront critical issues, share meaningful insights, and catalyze actionable change. Watch his motivational speech on New Paradigms here>>
PODCAST EPISODE: Robert Underwood'15, Chief Medical Officer at San Juan Regional Medical Center, was invited by the New Mexico Hospital Association to participate in their Advancing Quality & Patient Safety podcast, a podcast focused on facilitating shared learning and collaboration across member hospitals. Listen to Robert as his interview touches on topics as: how you can identify good potential leaders in your organization; differences and similarities between formal and informal leaders; and developing a leadership philosophy: what it is, why it's important, and how you can apply it when leading teams in your hospital. Listen to Episode # 14 here>>
PRESENTATION: Chris Awtrey'19, VP of Network Operations & Provider Experience at Beth Israel Deaconess Medical Center, was attending the AMA Joy in Medicine conference in Charlotte when Stephen Lewis'20, Chief Quality Officer National Capital Region at Walter Reed National Military Medical Center, took to the stage to make his presentation on his institutions response to improving physician wellness and committing to physician wellness.
BOARD APPOINTMENT: In August, OneCare Vermont, the vehicle for Vermont’s unique all-payer system, announced Michael Costa'18, CEO of Northern Counties Health Care in the Northeast Kingdom, will be the newest member of their board.
PUBLISHED: Lara Jehi'20, Associate Director, Clinical Research Unit at Cleveland Clinic, was recently published in Neurosurgery, the official journal of the Congress of Neurological Surgeons. Her research article, Can We Justify It? Trends in the Utilization of Spinal Fusions and Associated Reimbursement, is her first academic publication using what she learned so far from MHCDS.
MINI REUNION: Chris Schon'16, Chief Operating Officer at Cheshire Medical Center and Andrew Patterson'16, VP of Ambulatory Services and Executive Director at Heywood Medical Group, caught up at the 2019 MGMA Annual Meeting in New Orleans, Louisiana. Chris presented with her colleague on “The “Un”-Initiative for Creating & Sustaining Patient Experience Excellence”.
MINI-REUNION: Susan Tillmon'20, Director for Branch Clinics at Naval Medical Center Camp Lejeune, and Keith Fisher'20, Medical Director at Humana Military, surprised one another when they ran into each other at Camp Lejeune in October! Keith was conducting Military Treatment Facility site visits with the medical command and Susan was busy serving the nation. The gentleman next to Susan is Humana Military's Vice President of Field Operations.
NYC MARATHON: Congratulations to Michael Goldberg'13, Executive Director - LIJMC at Northwell Health, for running the NYC Marathon on November 3rd to raise awareness for the need for Caregiver programs. His fundraising efforts to support Northwell Health raised over $11,000. Read his Q&A here >>
PRESENTED: Heather Farley'18, Chief Wellness Officer at Christiana Care Health System, will be speaking on the keynote panel at the Philadelphia Healthcare Leadership Exchange, taking place on November 14 at The City Winery. The event will discuss effective healthcare leadership as it impacts Physician well-being, Community access to care, Technology integration.
PRESENTED: Robin Fisk'17, Senior Vice President for Occupational Health at Fedcap Rehabilitation Services, will be addressing Social Drivers: Systems & Approaches to Promote Member Health at the AHLA Health Plan Law & Compliance Institute in Chicago.
BLOGGED: Scott Tromanhauser'16, Chief Medical Officer, Chief Spine Surgery, and Director of Research Administration at New England Baptist Hospital, recently wrote a post about Bundled payments – a path to value-based care delivery or not?
FEATURED: Alok Sharan'15, Co-Director at WESTMED Spine Center, was the center of a recent Becker's Spine Review article "Dr. Alok Sharan performs 100th awake spinal fusion — will this be the way of the future?"
Vol.7 No.2
AUGUST 2019 NEWSLETTER
Happy end-of-summer from all of us here at Dartmouth! With September just around the corner, MHCDS’s next recruiting season is almost upon us. We will be kicking off the next admissions cycle mid-month and look forward to building our next cohort of leaders and change agents. As always, if you have a friend or colleague who would be a good fit for MHCDS, put them in touch with George. On October 3-4, the MHCDS community is invited on a learning expedition to the Optum Experience Center in Washington D.C., organized by Lucas Ladden‘15, Tim Link‘15, and their UHG colleagues. The theme of the event is “Creating a Frictionless Health System: How do we connect people efficiently and effectively to the care and resources they need?” Space is limited, and we will take registrations on a first-come, first-served basis. We are also planning a series of regional, small-group social events throughout the year in locations where we have a critical mass of students and alumni. If you’d like us to host an event in your area, and can guarantee us a group of 5 or more, contact Beth.
Save-the-date!
Gifts to MHCDS: Thank you to all those who contributed to the MHCDS Annual Fund, the Bonni L. Curran Memorial Fund, and the 2019 Class Gift over the last year. These gifts allow us to keep the program vibrant and strong and to continue to cultivate the MHCDS alumni community. A special thanks to our Annual Fund Committee Volunteers: Carol Ash'17, Nancy Beran'18, Abe Berman'16, Chris Blaski'14, Stacey Conklin'14, Mary Beth Eldredge'14, Mary Beth Kuderik'15, Drew Martin'18, Al Musa'16, Liana Peiler'15, and Helen Rhodes'17. Congratulations to the 2019s. Their Class Gift raised $64,032 in cash and an additional $250 in pledges for future years, with an impressive 93% participation rate. MHCDS donors, 2018-2019:
Annual Fund: Jeff Alderman'13, Diane Andrews'13, Beth Brady'13, Peter Curran'13, Kathryn Duevel'13, Tim Fisher'13, Carolyn Kerrigan'13, Carol Majewski'13, Kenneth Rosenfield'13, Brian Spence'13, Christine Blaski'14, Patrick Burke'14, Jocelyn Chertoff'14, Stacey Conklin'14, Joseph DePasquale'14, Joakim Edvinsson'14, Mary Beth Eldredge'14, Robert Greene'14, Casey Grigsby'14, Betsy Hradek'14, Matt Jelavic'14, Vicki Loner'14, Alison Lynch'14, Brian Martin'14, John Powell'14, Tamara Rockwell'14, Justin Zakia'14, Inger Buene'15, Suellen Griffin'15, Mary Beth Kuderik'15, Lucas Ladden'15, Michelle Prince'15, Robert Underwood'15, Karen Westervelt'15, Rick Baker'16, Abe Berman'16, Jeff Forman'16, Dan Glunk'16, Ann Lynch'16, Al Musa'16, Andrew Nemechek'16, Dennis O'Brien'16, Andy Patterson'16, Andrea Restifo'16, Chet Robson'16, Robert Singer'16, Scott Tromanhauser'16, Jack DeHovitz'17, Matthew Twetten'17, Steve Utts'17, Nancy Beran'18, Karen Clements'18, Jennifer Endicott'18, Matt Gibb'18, Ed McGookin'18, Kirsten Meisinger'18, Suken Shah'18, Kendra Tinsley'18, and Kathryn Van Haste'18 Bonni L. Curran Memorial Fund: Jeff Alderman'13 Symposium Fund: Peter Curran'13 and Anonymous 2019 Class Gift: Chris Awtrey, Mike Baker, James Bell, Mary Carl, John Clemente, Michael Costa, John Dente, Melissa Ellison, Kathryn Esper, Robert Eubanks, Natalie Glass, Anil Goel, Ed Graham, Candice Halinski, Ben Hall, Jennifer Hone, Michael Lawton, John Macy, Tom McCormack, Elena McFann, Jeff Menzner, Amy Neal, Anthony Nguyen, Ken Noonan, Steve Novack, Bukola Olubi, Aashish Patel, Andrew Pugely, Carolyn Quan, Jeffrey Racca, Mindy Seering, Sam Shields, Ralph So, Patty Stolley, Jason Tan, Jason Vanderheyden, and Ryan Wrisley
The Emergence of Population Health in US Academic Medicine: A Qualitative Assessment, April 12, 2019 JAMA Network Open. 2019;2(4) explores the emergence of departments addressing population health at US academic medical centers. In addition to being an interesting survey of a rapidly emerging field, the paper has provided guidance to MHCDS as we develop a new population health course, taught by Amber Barnato.
Sheila Antony'18 was promoted in her national role at Iora Health from Associate Medical Director to Medical Director of Clinical Performance and Strategy. She directs initiatives involving transitions of care, complex care, and data/quality reporting.
Surya Bhatta'18 has been promoted to Executive Director for One Heart Worldwide.
In addition to being Partner & COO for Colon & Rectal Surgical Specialists of NY, Frank Caliendo'15 is now also the Director of Colon and Rectal Surgery at Mount Sinai Health System.
Tom Collins'17 has been promoted to Director of the Porter Adventist Hospital Transplant Center at Centura Healthcare.
Matt Gibb'18 has accepted an offer from Concord Hospital System to be their new Chief Clinical Officer.
Shaun Garcia'21 has accepted a new role in Long Island as VP Operations and Transformation at Primary PartnerCare.
Jennifer Hone'19 has been promoted to National CMO for Diabetes, Population Health Solutions at Optum.
Vicki Loner'14 has been selected to represent OneCare Vermont as their newest Chief Executive Officer.
Brian Martin'14, in addition to keeping his current role as VP of Medical Affairs at the Children’s Hospital of UPMC, is now also the President of their clinically integrated network, moving the organization towards being a risk-bearing entity.
While maintaining her role as Regional Medical Director and President of the Medical Staff, Kirsten Meisinger'18 has accepted the new position with Cambridge Health Alliance, Director of Provider Engagement.
Chet Robson'16 was recently promoted to Chief Medical Officer for the Walgreens Corporation.
Jason Tan'19 was just promoted to Deputy Executive Director of Long Island Jewish Valley Stream at Northwell Health.
Colleen Van Ham'20 was chosen as the newest Chief Executive Officer for Dental insurance at UnitedHealthcare.
CONGRATULATIONS: Seventeen members of the MHCDS Class of 2019 returned to Hanover the weekend of June 8 & 9 to reunite at in the MHCDS Celebratory BBQ and take part in the Commencement Ceremony. Photo credit: Robbert So
2020 NEPAL ALP UPDATE - ICARE (Improving Complications & the Referral Experience): Thanks to all who have donated and supported this exciting ALP project, which continues the efforts to support One Heart Worldwide (OHW) and Surya Bhatta'18, Executive Director for OHW. The 2020 ALP team has had a busy spring, with three members, Linda Grossheim, Kelli Todd and Mark Litterer visiting Nepal to meet the OHW team, visit clinics and conduct field research. In addition to the country visit, the ALP team also received formal approval from the Nepal Health Research Council for an IRB-approved, formal data collection effort, which was completed in June. While data is still being analyzed, a revised hypothesis aims to target three key areas, which the team believes are critical leverage points that could significantly impact outcomes: Improvements to training, patient services, and technology will increase accurate diagnoses and the referral rate for high-risk pregnancies. This fall, the team will prioritize recommendations in collaboration with the OHW team and develop a pilot. There is still time to support this project! To get involved, please contact Mike Gilbert'20 (Michael.J.Gilbert@hitchcock.org) or visit https://www.gofundme.com/icare-nepal
APPOINTED: In conjunction with her CFO & CAO responsibilities for Surgical Care Affiliates, Caitlin Zulla'21 has recently been appointed to the Board of Directors of One World Surgery.
INVITED: Christian Zimmerman'18, Spinal Neurosurgeon for the Saint Alphonsus Medical Group at SAHS Neuroscience Institute, was recently contacted by the Dean of the College of Health Science at Boise State University to be a member/lecturer of their 'Value Based Health Care Initiative', a collaboration by the University and The Governor's office. He also continues teaching at Boise State University's College of Business and Economics and starting Fall 2019 will teach Healthcare Policy and Economics in their Healthcare Leadership emphasis MBA programs.
MHCDS Collaboration: Jill Weeks'18, Executive Director for Transitional Care Services at Kootenai Health in Coeur d’Alene, ID, and Kendra Tinsley'18, Executive Director at Kansas Healthcare Collaborative, were fortunate to be asked by Drew Martin'18, MyConnections National Markets Director at UnitedHealth Group (former Senior Manager at IHI), and Kirsten Meisinger'18, Director of Provider Engagement at Cambridge Health Alliance to present as part of the IHI Virtual Expedition: The Journey Toward Population Health and Health Equity. Jill presented in Session 5: Advanced Preventative Care, and Kendra presented in Session 6: Over the Rainbow: Lessons from Kansas.
RECOGNIZED: Aaron Wahrman'15, Section Chief for Plastic Surgery at Philadelphia VA Medical Center and Chestnut Hill Hospital, was recently recognized as one of Philadelphia magazine's Top Doctors of 2019.
MINI-REUNION: Kirsten Meisinger'18, Director of Provider Engagement at Cambridge Health Alliance and Cecilia Stuopis'16, Medical Director at MIT Medical, met up in June for dinner together. Kirsten and Cecilia are not only connected through MHCDS but through Kirsten's husband, Patrick Egan, who is the Associate Medical Director for Primary Care at MIT.
UPDATE: Allison McHugh'15, Chief Nursing Executive Officer at Dignity Health|Mercy Medical Center, is actively working in partnership with her CEO and CMO on implementing a psychiatric service line within their acute care hospital to address the growing need for mental health services among their complex medical patients. This model would act potentially as a consultative service to their inpatient physicians and their ER. Given the tragic events last year in Northern CA, with the Carr and Camp fires, Allison has become very involved in implementing programs in their hospital and participating in her community related to resilience among health care professionals. Allison is looking forward to September when she begins a Doctor of Nursing Practice (DNP) program through UNLV, but in the meantime she and her husband, Kevin, have taken some beautiful trips to Yosemite, Burney Falls, Hawaii, Mexico and are loving the outdoors and the scenery of the north west.
PUBLISHED: Jay Mathur'16, Associate Regional Medical Officer in Connecticut for CareMore Health in Connecticut, and his team launched a home based Primary Care model in Summer 2017. They are an interdisciplinary team of physicians, nurse practitioners, social workers, nurse case managers and community health workers bringing care upstream to a dual eligible population by meeting patients where they are at, literally and figuratively! They wrote up some of their early results and were published in Harvard Business Review.
MHCDS COLLABORATION: Shawn Martin'20, Senior VP, Advocacy, Practice Advancement & Policy for American Academy of Family Physicians, offered to be a panelist for a Bipartisan Policy Center event, hosted by Dena McDonough'15, Associate Director of Health Policy at Bipartisan Policy Center, promoting the newest report on chronic care benefits.
LEADING: Robin Lunge'13, board member for the Green Mountain Care Board, has taken on the role of chairwoman for the new Rural Health Services Task Force. This task force was formed to analyze Vermont's current healthcare system and make recommendations for improvements after a state hospital suddenly announced it lost $14 million and will likely declare bankruptcy this summer.
NEW BABY: Congratulations to dad, Mark Litterer, Lean Management Engineer at University of Iowa Hospitals & Clinics, and mom, Sandhya, for welcoming their new baby boy, Jai Park Litterer, on July 18.
PUBLISHED: Current student, Michelle Hofman'20, Associate Professor for Pediatrics at University of Utah Health, took one of her Thursday assignments during Health Care Operations Management and turned it into an essay, "Medical Hierarchy Under the Microscope", for her online community at University of Utah Health.
PROJECT: Keith Fisher'20, Medical Director at Humana Military, has begun working on Humana’s executive leadership council. The council is launching a project to re-design the special needs healthcare delivery ecosystem to provide a novel solution that takes into account all co-adopters and co-innovators on the value chain.
MHCDS COLLABORATION: A 2016 publication reported that one in seven Hawaiians are at risk of developing chronic kidney disease (CKD). This is at a rate that is 30% higher than the national average. In addition, the National Kidney Foundation of Hawaii reports that there are approximately 164,000 persons with CKD and over 4,000 on dialysis. Robert Eubanks'19, Planning Manager at Health Strategy Hawaii Medical Service Associates (BC/BS), recognized the need for change. Over 6,000 miles away, in New York, Candice Halinski'19, Director of Service Line Nephrology - Clinical Healthy Transit at Northwell Health- NSUH, has dedicated the last seven years of her career to the development and deployment of a chronic kidney disease program. Through MHCDS, they learned of each other’s commitment to kidney disease patients and an interest in designing and deploying a similar care model grew. Robert and Candice are excited to announce that they will partner with community nephrologists on Oahu to improve patient outcomes using their MHCDS learnings. Working together they will support Hawaii’s Partners for Quality Health team as they launch the Malama Kidney Center. They look forward to keeping all of you updated! CONGRATULATIONS: Not only did Candice graduate from MHCDS on February 2, 2019, but in June she completed her MBA from Walden University, graduating with honors and inducted into International Business Honor Society Delta Mu Delta.
PRESENTED: Kevin Curtis'13, Medical Director for Telehealth and Conneced Care at Dartmouth-Hitchcock, recently presented at the 11th Annual mHealth & Telehealth World Summit in Boston. His presentation was focused on using a change management framework to shift provider culture toward digital health.
FEATURED: Patrick Brophy'13, Pediatric Chair and Physician in Chief at Golisano Children’s Hospital, was featured in the article "From doctor to patient: Chair of Golisano Children's Hospital shares story" which briefly describes his transition from Iowa to Rochester, NY and how serendipitous a decision it turned out to be.
PUBLISHED: Evan Benjamin'17, Chief Medical Officer at Ariadne Labs, used his article "What’s an apology worth?" to share his insight on a recent report issued by the Betsy Lehman Center for Patient Safety of Massachusetts. From the report, Evan summarized the grim 2017 statistics of medical errors (62,000) and the data collected on the patient perspective (lack of error acknowledgment) to support his rational that the "Deny and Defend" strategies physicians and health systems often take don't work and that people want "not only an apology, but also a commitment to improvement."
Vol.7 No.1
MAY 2019 NEWSLETTER
I was happy to see many of you last month at the 2019 Dartmouth Symposium on Health Care Delivery Science. This year’s theme was “Promoting Health Equity Through Health Care Delivery Science.” Symposium proceedings are now available, with session summaries, photos, and links to videos of the presentations.
I hope you’ll save April 2 & 3 for the 2020 Symposium – preceded on the evening of April 1 by a 5th-year reunion for the class of 2015 – here on the Dartmouth campus.
In addition, we are exploring the idea of an 8-day learning expedition to the Netherlands to study differences between the US and Dutch health care systems with MHCDS faculty members Paul Argenti and Bob Hansen. We have a lot of exciting ideas for the itinerary (click on the survey to learn more!), but before we commit to moving forward with planning, we want to know whether a trip like this would be of interest to you. Would you take a few minutes to complete our short survey? We look forward to your thoughts.
Faculty news: We are delighted to welcome Amber Barnato to MHCDS. Amber, the Susan J. and Richard M. Levy 1960 Distinguished Professor in Health Care Delivery at the Dartmouth Institute, Geisel School of Medicine, will be teaching our Population Health course.
At a recent MHCDS faculty seminar, we heard Raffaella Sadun, the Thomas S. Murphy Associate Professor of Business Administration at Harvard Business School, speak about a new study, "The Impact of CEOs in the Public Sector: Evidence from the English NHS." Spoiler alert: CEOs don't have as much impact as you might think.
From the author abstract: "We investigate whether top managers affect the performance of large public sector organizations. As our case study we examine CEOs of English public hospitals, which are large, complex organizations with multi-million turnover. We study the impact of individual CEOs on a wide set of measures of hospital performance, intermediate operational outcomes and inputs... Overall, we find little evidence that individual CEOs have an impact on a large set of measures of hospital performance."
Sumair Akhtar'17, along with his Regional Medical Officer responsibilities for CareMore Health, has been named CareMore Medical Group's newest Medical Director.
Cliff Belden'14, has been named Chief Medical Officer of Columbia Memorial Health.
Tim Link'15, has been promoted to Director of Strategic Initiatives at UnitedHealth Group.
MyConnections National Markets Operations Director.
Bob Motley'16, has returned to his “roots” in Philadelphia where he is now the Vice Chair, Community Medicine in the Department of Family and Community Medicine at Thomas Jefferson University.
After completing 30 years in the military last Fall, Joel Roos'14 has begun a new career with the VA Administration as the Assistant Deputy Undersecretary for Health for Quality, Safety and Value. He will now be located in Washington D.C.
Penny Walker'17, has transitioned to Veriheal as a Consultant.
2018 ALP UPDATE: Project MOM - Make a Lasting Impact this Mother's Day: As many of you know, our 2018 ALP focused on improving maternal and neonatal health outcomes in Nepal through modernizing the supply chain for critical lifesaving medication. What you may not know is that our work didn't end with graduation. Today, we are excited to announce our latest collaboration with One Heart Worldwide - renovating a health post in one of the most remote regions of the country to make it a fully-operational birthing center. By improving the existing facility and training health care providers and community health volunteers, more women will have access to appropriate antinatal care and delivery with a skilled birthing attendant.
Our friends at One Heart Worldwide estimate the total cost of this renovation at $30,000 - which is less than ONE average birth costs in the United States. This investment will be well worth it. In five short years, this investment can make a 50% reduction in both maternal and neonatal mortality. We are asking for your help in making this renovation a reality. This Mother's Day, please consider a gift in honor of the mothers in your life to help mothers and babies live and thrive together for years to come>>
Thank you!
Deepu Sasikumaran Ushakumari, Drew Martin, Kathryn Becker Van Haste, Kirsten Meisinger, Kokila Thenuwara, Long Nguyen, Suken Shah and Surya Bhatta
2018 REUNION: 20 members of the class of 2018 and their significant others gathered together in NYC for what is hopefully their first of many annual reunions. Over the two days, they reminisced, ate, drank, and toured the city together.
Attendees included: Kathryrn Becker VanHaste, Nancy Beran, Jennifer Endicott, Heather Farley, Nick Homma, Lisa Iverson, Hillary Johnson-Jahangir, Phil Kaufman, Paula LeClair, Drew Martin, Kirsten Meisinger, Ed McGookin, Jenny O'Brien, Bhavika Patel, Suken Shah, Tim Spilker, Aarti Surti, Kokila Thenuwara, Kendra Tinsley, Jill Weeks
NEW BABY: Congratulations to Lili Bajraktari'14, Co-Founder of European Group on Health Care Delivery, for welcoming her new baby boy, Mat, in March.
FEATURED: In March, Sunday Morning on CBS News reported on the crisis of rural medical care. Featured in the written article and the video (between 9m20s - 12m mark) is the work of Benjamin Anderson'16, CEO at Kearny County Hospital, and Arlo Reimer'17, CMO at Kearny County Hospital, in one of the nation's most remote and underserved areas.
PRESENTING: With the help of Robert Eubanks'19, symposium planning committee member and Planning Manager for Health Strategy at Hawaii Medical Service Associates (BC/BS), three Dartmouth alums will present at the East Hawaii IPA Symposium in August. This year’s theme is Advancing Care for Patients, Providers and Communities. Chris Awtrey'19, VP of Network Operations & Provider Experience at Beth Israel Deaconess Medical Center, will discuss how to understand and address physician burnout, Drew Martin'18, MyConnections National Markets Director for UnitedHealth Group, will be sharing lessons from the 100 Million Lives Campaign, and Lora Council TDI'13 will discuss how to integrate an extended care team to improve patient and provider experiences.
INTERVIEWED: Leah Fullem’15, Vice President of Enterprise Information Management and Analytics at the University of Vermont Health Network, was interviewed about the successful implementation of their new data governance system. Read about their journey here>>
INDUCTED: Randy Gaboriault'14, Chief Information Officer and Sr. VP of Innovation & Strategic Development for Christiana Care Health System, was recently inducted into the Class of 2019 CIO Hall of Fame. "The CIO Hall of Fame was created in 1997 to spotlight 12 outstanding IT leaders who had significantly contributed to and profoundly influenced the IT discipline, the use of technology in business and the advancement of the CIO role." Read more here >>
PUBLISHED: Candice Halinski'19, Director, Service Line – Clinical, Division of Nephrology at Northwell Health, worked with WebMD to publish her interactive article on "It's Complicated: How to Manage High Potassium Level and Heart Failure".
FACULTY REUNION: As a thank you for a client recommendation, Professor Paul Argenti visited Tim Houchin'18, President of Commonwealth Forensic Psychiatry, in Lexington, Kentucky to treat him to dinner. Great Discussion, great food, great time!
UPDATE: Allison McHugh'15 is going on 2 years as Chief Nursing Executive Officer at Dignity Health, which has recently merged with CHI and became CommonSpirit Health. Now that she has settled into her job, she has challenged herself again and has enrolled in the University of Nevada, Las Vegas, Doctorate of Nursing Practice (DNP) in Executive Leadership program. She will also continue her research on missed care and complexity compression in nursing.
NEW APPROACH: Through the coordinated effort of multiple departments, Benjamin Milligan'20, Chief of Emergency Medicine at Cambridge Health Alliance, helped launch CHA's Recovery Coach Program. Read more about it here>> Watch the video here>>
NEW BABY: Congratulations to mom, Sarah Mintz'20, Program Director at Aceso Global, and dad, Tito Llantada, for welcoming their new baby girl, Alia Grace Llantada, earlier this month.
PANELIST: In March, Mary Moody'20, Health Policy Advisor for the Office of Senator Bill Cassidy, presented on a panel of policymakers at the USC-Brookings Schaeffer Initiative for Health Policy event, "Emerging policy solutions to surprise medical bills."
PUBLISHED: Ken Noonan’19, Physician and Director of Pediatric Orthopedics at the University of Wisconsin, published an article in the AAOS about his fellow MHCDS 2019 orthopedic surgeons and what they learned in the MHCDS program as well as a reflection from MHCDS alums. Read it here>>
FEATURED: Peter Wright'18, President of Bridgton and Rumford hospitals, was recently featured in an article providing his enthusiastic perspective for the future of these hospitals. Read the article here>>
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Vol.6 No.4
FEBRUARY 2019 NEWSLETTER
Congratulations to the Class of 2019, our 7th graduating class, who received their master’s hoods at Investiture on February 2. Click here to view the proceedings, including the Investiture speech by Gary S. Kaplan, Chairman and CEO of Virginia Mason, and remarks by class speaker Michael Costa,’19. We are delighted to welcome the Class of 2019 into our alumni community. Photos of the Investiture dinner and ceremony are available here>>
Healthcare: The Journal of Delivery Science and Innovation has just published “A new model of online health care delivery science education for mid-career health care professionals,” by Adrienne Faerber, Alice Andrews, Ano Lobb, Eric Wadsworth, Katherine Milligan, Robert Shumsky, Elliott Fisher, and Tim Lahey, which discusses the MHCDS educational model, including evaluation data from the first six years of the program.
Abstract: Health care delivery science focuses on ways to improve health and health care services provided to individuals and populations. Health care professionals must be trained in health care delivery science in order to diagnose and treat the sources of health care system dysfunction and achieve better outcomes while controlling costs. The ideal model for health care delivery science training has not been fully defined, but doing so is critical especially for frontline mid-career health care professionals whose original clinical training omitted these concepts. To better prepare leaders to address the complex challenges of health care, we created a novel hybrid residential/online 18-month master's degree in health care delivery science. Key strengths of the program are the curriculum, pedagogy, teaching team and close-knit cohort. Here, we discuss the program design rationale and six years of evaluation data of a novel master of health care delivery science program. Novel online education in health care delivery science can empower inter-professional leaders in multiple leadership positions throughout health care to improve the United States health care system.
Access the full-text article here: http://mhcds.dartmouth.edu/news/in-the-media/.
We are excited about the talent and diversity we are assembling for the Class of 2021, and as always, some of our best referrals have come from students, alumni, and friends who know the program well. If you have a friend or colleague who might benefit from the leadership education that MHCDS provides, there is still one admissions round left. Contact George at George.L.Newcomb@dartmouth.edu. This year’s Dartmouth Symposium on Health Care Delivery Science will be April 4-5, here at the Hanover Inn on the Dartmouth College campus. We hope to have a record crowd, and we hope you will be part of it! This year's theme is "Promoting Health Equity Through Health Care Delivery Science.” For more information and to register: http://dartgo.org/symposium.
Apr
04
6th Annual Symposium on Health Care Delivery Science
In January, Professor Alva Taylor from Tuck School of Business debuted MHCDS' newest coarse, Human Centered Innovation in Healthcare. During this short course, participants examined the basic fundamentals of innovation and applied them to the health care sector. True to the course name, participants focused on how to use human centered design techniques to guide innovation.
These techniques involve exercising empathy and understanding people's stories. The required course reading below explores how ethnographic stories offer a window into your customers, consumers, or patients lives. (Human Centered Innovation in Healthcare will be offered next December, 2019. Let us know if you are interested in being an auditor!)
Stories that Deliver Business Insights, Julien Cayla, Robin Beers, Eric Arnould, MIT Sloan Management Review, January 2014
click here for FREE ACCESS with your NetID and Password
click here for paid access at MIT Sloan Management Review
MHCDS News & Information
Dartmouth Entrepreneurs Forum Startup Competition Open to all Dartmouth affiliated startups, including alumni, from across the nation and overseas. The startup competition is organized for the benefit and development of Dartmouth related, early-stage companies. If your application is selected, you will be invited to Hanover, New Hampshire to compete in the semifinal round of the startup competition which is a part of the Dartmouth Entrepreneurship Forum (DEF). Three finalists will be selected and will have an opportunity to pitch to a panel of judges and audience members. The winners of the competition will be announced at the end of the DEF conference.
Hanover Final Competition Prizes: Hanover Final Competition Prizes:
• Jeff Crowe ’78 Prize: $50,000 • 2nd Place: $10,000 • 3rd Place: $5,000 • People’s Choice: $2,500
Applications due Monday, March 4, 2019 at 11:59am EST
Details and application can be found here.
Michael Baker'19 has been promoted to Chief Operating Officer for UnitedHealthcare Provider Operations at UnitedHealth Group in Minnetonka, MN.
Julie Barton'15 has taken a new position as Assistant General Counsel for Massachusetts Executive Office of Health and Human Service.
Abe Berman'16 has been promoted to Regional President for the Northeast at UnitedHealthcare. This is one of four regions in the country and comprises everything from VA and WV north to Maine.
Tom Collins'17 will soon be the new Director of Porter Adventist Hospital Transplant Center at Centura Healthcare in Denver, CO.
CONFERENCE: MHCDS alums and current students from Johns Hopkins Applied Physics Laboratory (Aly Phillips'16, Kevin Bader'18, Melissa Ellison'19, Katie Esper'19, and Justin Allred'20) would like to invite their classmates to their inaugrual National Health Symposium on March 5-6. (George Newcomb will be there too!) The symposium will focus on the translation of advances in research and development to the delivery of care in all settings. Bringing together leaders in research and operations, this program will explore the latest breakthroughs and identify practical approaches to overcoming barriers to engineer an envisioned future for health. Register for it here>>
2020 ALP PROGRESS: Continuing the tradition of ALPs in Nepal, members of MHCDS 2020 are excited to continue efforts to support One Heart World-Wide (OHW) and Surya Bhatta'18, Country Office Program Director for OHW. This project will help to extend the effectiveness of an innovative rural ultrasound program that OHW and the Nepal Ministry of Health would like to expand nationwide. Each year globally, approximately half a million women die because of complications during pregnancy or childbirth and 99% of maternal deaths occur in developing countries. In Nepal, this equates to 5 women dying every day due to pregnancy and its complications. Early identification and referrals of pregnancy-related complications have the potential to significantly reduce maternal and newborn morbidity and mortality. The MHCDS 2020 ALP team is working with OHW, using ultrasounds to screen women in Nepal for common complications so that they can be monitored and delivered safely. Impressively, the team has already raised $15,000. Please consider joining your colleagues to support this noble venture as they use the skills developed at MHCDS to make sustainable improvements in the lives of pregnant women and newborns in Nepal. To get involved, please contact Mike Gilbert'20 (Michael.J.Gilbert@hitchcock.org) or visit https://www.gofundme.com/icare-nepal
Congratulations to Sheila Antony ’18, Assoc. Med. Dir. for Clinical Perf. & Team Physician, Iora Health, and her husband Steve Van Ooteghem for welcoming their new baby girl, Mia Eliza Antony Van Ooteghem, in November. Mia’s brother Oliver turned 3 in February and is very excited to be a big brother!
PROGRESS: Since graduating from MHCDS July Caballero'16, Psychiatrist, Peruvian National Institute of Mental Health, has been working to improve access to support for those in need. Since 2013 Peru has implemented community mental health services in primary care and general hospitals, which allowed, between 2015 and 2017 the implementation of 31 Community Mental Health Centers, 20 brief inpatient units in General Hospitals and 6 sheltered homes for people with severe mental suffering without family protection, in 9 regions of the country. Coincident with the start of the implementation of the new services it was observed that mental health care coverage is progressively increasing throughout the country. Read more about it here>>
PUBLISHED: John Comerci'16, Division Director, Gynecologic Oncology, University Of Pittsburgh Medical Center Passavant Hospital Cancer Center, was recently published in the December edition of the NEJM Catalyst. His group's case study Engaging Stakeholders to Produce Sustainable Change in Surgical Practice represents a culmination of their efforts to improve outcomes and increase value for patients as it relates to hysterectomy.
PRESENTING: Karen Clements'18, Chief Nursing Officer, Dartmouth-Hitchcock will be presenting at the 2019 National Healthcare CNO Summit, March 18-19 in The Langham Huntington, Pasadena, Los Angeles, CA. This Summit is a premium forum bringing senior level nursing executives and solution providers together. As an invitation-only event, the Summit offers an intimate environment for a focused discussion of key new drivers shaping the healthcare industry.
ELECTED: John Dente'19, Interventional Radiologist, San Diego Imaging Medical Group, has been named Chairman of the Finance Committee of his Radiology group, San Diego Diagnostic Imaging as well as appointed to the Board of Directors of San Diego Imaging Chula Vista.
MINI-REUNIONS: In preparation for their 5th MHCDS reunion in April, Mary Beth Eldredge'14, Director, Regional Information Systems, Dartmouth-Hitchcock, met up with Vicki Loner'14, Vice President and COO, OneCareVT, at Bolton Valley for a day of skiing and then followed that up with a ski day with Chris Blaski'14, President, Medical Staff, North Shore Medical Center.
ELECTED: Mary Beth Eldredge'14, Director, Regional Information Systems, Dartmouth-Hitchcock, and Leah Fullem'15, Vice President, Enterprise Information Management & Analyst, University of Vermont Health Network, have both been elected to the Board of Directors for the Vermont Information Technology Leaders, Inc. a nonprofit organization that advances health care reform efforts in Vermont through the use of health information technology, and is the legislatively designated operator of the Vermont Health Information Exchange.
PROGRESS: Heather Farley'18, Director of Provider Wellbeing, Christiana Care Health System, wanted to share the progress Christiana Care Health System is making in the field of provider burnout through their Center for Provider Wellbeing. Read their wellbeing report here>>
INTERVIEWED: Leah Fullem'15, Vice President, Enterprise Information Management & Analyst, University of Vermont Health Network, was featured in a Q&A about how she "is helping to lead data governance processes intended to speed the advancement of key IT strategies across the integrated health system." Read more about it here>>
FEATURED: Ross Gourvitz'17, Director, Elliot Memory & Mobility Center, Elliot Healthcare, was featured in an article that put a spotlight on Elliott Memory & Mobility Center in Londonderry, NH. Read more about it here>>
PUBLISHED: Candice Halinski'19, Director, Service Line Nephrology - Clinical Healthy Transit, Northwell - NSUH, and her team from Northwell Health wrote an article that was the cover story for the January edition of Nephrology News & Issues. Their article discusses general barriers to pre-emptive transplant and looks at how care management techniques can improve the rate. Read more about it here>>
ELECTED: Jennifer Hone'19, Endocrinologist & Chief Medical Officer, Precise Telehealth & Santa Barbara County Public Health Department has been reelected as President of Central Coast Medical Association for 2019.
FEATURED: Shortly after graduating from MHCDS, Eric Isselbacher'13, Director, Healthcare Transformation Lab, Massachusetts General Hospital, found himself inspired and equipped to launch the Healthcare Transformation Laboratory (HTL), "an independent organization within MGH's heart center, funded by outside grants." Since it's inception, 5 years ago, HTL has grown and "inspired change throughout the hospital, taking its lead from frontline staff." Read more about it here>>
UPDATE: Peter Kachavos'13, Internal Medicine Physician, Pentucket Medical Associates, his wife Shauna Norris, and their four year old daughter Evangeline moved exactly one mile from their old house to a waterfront home in Hampton, NH. Each morning they are greeted by an amazing sunrise over the ocean and the beauty and sometime fury of the ocean. Peter now practices general internal medicine in a large group practice just over the NH state border in Massachusetts. Shauna is a district sales manager with the medical device company Insulet and Evangeline is mastering the alphabet and generally attempting to convince them to feed her a diet of "treats," chocolate and gummy bears (she occasionally succeeds). Peter's other daughter Elizabeth, after a five year stint at Sotheby's in NYC, is now a first year student at the MBA program at Tuck.
UPDATE: Michael Lawton'19, CEO, Community & State Plan of Florida, UnitedHealthcare, signed an agreement to rent 50 apartments in Jacksonville to provide homes for medically complex homeless members. This pilot project is slated to begin in the first quarter of 2019 and will serve Medicaid and Dual Special Needs Plan members.
Michael is also excited to share that walked his daughter down the aisle at her wedding in November.
LIVE EVENT: On Friday, February 22 @ noon (est), Kirsten Meisinger'18, Medical Director/Medical Staff President, The Cambridge Health Alliance, will be talking about diversity, inclusion and culture competency in healthcare with Patient Partner Innovation Community. This online event is free to the public, but you must first request to join PPIConline's Facebook page.
PUBLISHED: Aly Phillips'16, Health Systems Engineer, Johns Hopkins University Applied Physics Laboratory, co-wrote the article Toward a National Conversation on Health: The Transformative Power of Deregulated Markets and Market-Driven Innovation. In it she writes about how "the longstanding fee-for-service model of health care, which is driven by government regulation and the insurance industry, must be abandoned. In its place, the authors provide examples of several emerging market-driven innovations that are currently being implemented and evaluated for viability, replicability, and scalability."
UPDATE: Beginning in January 2019, Helen Rhodes'17 has entered the 3rd year of her Gynecology Micropractice which continues to grow! With 3 exam rooms, a 1,400 sq ft office, 1 full-time employee and 1 part-time employee, low cost high quality care is provided to women in the Clear Lake/Galveston Bay area of Texas. In addition to her Micropractice, Helen enjoys providing comprehensive OB/GYN care to women in underserved rural areas of Texas and New Mexico as well as teaching advanced laparoscopic surgical skills to physicians she mentors. Helen's grandson Liam (born during the 1st residential session) is now 3 1/2 and her middle daughter Emily was married at a beautiful outdoor venue in Driftwood, Texas in November 2018. Daughter #3 will start Medical School in August 2019.
INTERVIEWED: Alok Sharan'15, Co-Director, WESTMED Spine Center, was featured in a Q&A by Becker's Supply Chain Channel for his thoughts on How Apple, Amazon & price transparency will affect spine. Read more about it here>>
PUBLISHED: Former MHCDS Curriculum Specialist Thom Walsh has released his second book, Finding What Matters to Patients. This book helps leaders and healthcare providers better understand how to use patient-reported data to their advantage at the point of service. The book provides the background for developing shared knowledge and shared language, along with extensive examples of dialogue between providers and patients. In addition, the book contains personal interviews of subject matter experts who have significant experience using these measures.
Vol.6 No.3
NOVEMBER 2018 NEWSLETTER
Greetings from Dartmouth. I hope you all have found this fall to be as busy and fulfilling as we have, here at MHCDS. Here are a few of the things we have been up to:
Curriculum: We continually revise our course offerings to ensure that our curriculum is bearing out our commitment to preparing leaders to transform health care delivery. In the coming months, we are introducing a new course, Human-Centered Innovation in Health Care, taught by Alva Taylor, a Tuck professor and the director of Tuck's Center for Digital Strategies. We have also significantly redesigned the Leveraging Data to Inform Decision-Making course, which will be led by Lindsey Leininger, a clinical professor at the Tuck School and a TDI researcher.
If you are interested in auditing these courses, or any others, contact Beth anytime (beth.l.perkins@dartmouth.edu ; 603-646-1224).
Symposium: I am delighted to announce that this year’s symposium keynote will be delivered by Stacey D. Stewart, President of the March of Dimes. We look forward to hearing her perspective on how health care delivery science can promote health equity, through the lens of the March of Dimes’s focus on the health of all moms and babies.
Registration for the symposium will open in December. In the meantime, please save the date: Thursday, April 4 & Friday, April 5, 2019, at the Hanover Inn.
Admissions: Fall marks the beginning of our recruiting season, and the response to our first application deadline has been robust. As always, some of our best referrals come from you, who know our program so well. If you have a friend or colleague who is poised for health care leadership and aspires to transform delivery models, please put them in touch with George (George.L.Newcomb@dartmouth.edu ; 603-646-1222)
Dec
09
30th Annual IHI National Forum on Quality Improvement
18-19 MHCDS Annual Fund Campaign
Click here an help us make this campaign the best yet!
Two weeks ago, you should have received an email from us, the MHCDS Annual Fund Committee, announcing the kick-off of our fundraising campaign. We are enthusiastic and deeply committed to making this year’s campaign a success to support priority initiatives at the MHCDS program this upcoming year. Last year, 28% of our alumni colleagues contributed $75,000 to our appeal. As in the spirit of each MHCDS class gift campaign, our goal is to increase both participation & dollars contributed from the prior year. We all know the drill. You will soon receive a formal year-end appeal letter from Katy and we hope that you will respond generously. Together, we can ensure that the next class of MHCDS students – future leaders who are passionate to improve health care in our turbulent times – will receive the same premiere education as us, and join our ranks to advance heath care reform. Thank you for considering a generous response to Katy’s letter in the upcoming weeks. Warm Regards,
Chris Blaski'14 Stacey Conklin’14 MaryBeth Eldredge'14
MaryBeth Kuderik'15
Liana Peiler'15
Carol Ash'17
Helen Rhodes'17 Nancy Beran'18 Drew Martin'18
We are extremely pleased that Steve Tierney and Karen McIntire of the Southcentral Foundation are joining this year's Population Health course as guest faculty. For those of you who don't know, the Southcentral Foundation, based in Anchorage Alaska and delivering services to 55,000 Native Alaskans, has been recognized internationally as a leader in health system reform, heralded for its customer-owner model and its approach to measurement and quality improvement, evidenced by two Baldridge awards. This article provides a short overview of the Southcentral Foundation's work.
Gottlieb Katherine. The Nuka System of Care: improving health through ownership and relationships. International Journal of Circumpolar Health. 2013;72(1):21118
Carol Majewski'13 was promoted to Associate Chief Quality Officer for Patient Experience at Dartmouth-Hitchcock in Lebanon, NH.
Yasmine Winkler'13 is the new Executive Lead for Diversity and Inclusion at UnitedHealthcare Community and State in Mount Prospect, IL.
MHCDS EVENTS: Thank you to everyone who attended one of our in person events throughout the Fall. UHC Expedition, Boston Social, Washington DC Social, and most recently our Philadelphia Social.
PUBLISHED ALP: Class of 2017 Action-Learning Project members, Gabe Soto, Medical Director, CV Service Line at Southeast HEALTH, Arlo Reimer, Chief Medical Officer at Kearny County Hospital, Shawn Samuel, Director Hospitalist Services at Montefiore Medical Center, Steven Samuel, Medical Director at CityMD, Urgent Care, and Steve Utts, Treasurer with the Texas Society for Gastroenterology and Endoscopy, published their ALP work in a peer-reviewed research article Implementation and impact analysis of a transitional care pathway for patients presenting to the emergency department with cardiac-related complaints in BMC Health Services Research. Read it here>>
FEATURED: Karen Clements'18, Chief Nursing officer at Dartmouth-Hitchcock, was interviewed by HealthLeaders about her innovative approach to employee retention. She created a millennial nurse mentor role to help her address the needs of younger nurses and improve retention rates. Read more here>>
PRESENTED: In August, Robert Eubanks'19, Internal Operations Planning Manager at Hawaii Medical Service Association, invited fellow MHCDS alums to speak at the East Hawaii IPA Healthcare Symposium in Waikoloa, HI.
NAMED: In October, Michael Goldberg'13, Executive Director of LIJMC with Northwell Health, was named to the inaugural Queens Courier Power List, a list that celebrates the borough's biggest influencers and leaders of industry.
PRESENTING: In December he will be at the IHI Conference in Orlando, presenting a session about "The Crisis in Our Hallways: One Health System’s Response". This session will discuss Northwell Health's journey to create and implement Guiding Principles for Admitted Patients into practice with strategies aimed at reducing boarding in the ED, while maintaining quality care of displaced patients.
In March, he and his team will be presenting at the American College of Healthcare Executives Congress on Healthcare Leadership with a session on "One Health System’s response to ED Boarders."
AWARDED: In October, Greg Makoul'13, Founder and CEO of PatientWisdom, presented at the at the second annual Health Tech StandOut! Competition during the 2018 Connected Health Conference in Boston. PatientWisdom was voted "Most Patient-Centered" and an "Audience Favorite."
COLLABORATING: Greg was also excited to announce that PatientWisdom is now a partner with Coastal Medical and will work with their Chief Medical Officer and fellow MHCDS alum Ed McGookin'18.
MOBILIZED: Earlier this year, the Denver Homeless Head and Neck Cancer Screening and Care Group (#providingchances) was formed by Andy Nemechek’16, Head and Neck Surgical Oncologist at Centura Health System. The volunteer clinical team provides head and neck cancer screening and treatment to the homeless in the greater Denver area. They partnered with Father Woody’s Haven of Hope, an organization that has provided food and social support to their clients for more than fifty years. The working group consists of surgeons, nurses, dental professionals, social service experts, and students. Their project stresses many bi-directional benefits of volunteerism, including experiential learning, mentorship, and clinical staff wellness. The team has been recognized for this initiative by winning the Community Service Award of the American Head and Neck Society. Read/Listen to more about it here>>
NEW MISSION: After 30 years of dedicated service with the United States Navy, Joel Roos'14 relinquished Command of Naval Medical Center San Diego and retired. He is currently exploring options for his next adventure.
Thank you for your service Joel!
MEDICAL MISSION: Mindy Seering'19, Director, Ambulatory Surgery Center, Anesthesiology at U. of Iowa Health Hospitals and Clinics, traveled with Sharing Resources Worldwide to Honduras for their 4th annual pediatric hand and upper extremity surgery mission. Mindy, along with 15 fellow specialists evaluated and scheduled patients for surgeries to correct plexus palsies, congenital hand differences, cerebral palsy, arthrogryposis, tumors, forearm and elbow malunions and contractures from burns. Read more here>>
PRESENTED: Since 2016, Alok Sharan'15, Co-Director of Westmed Spine Center, has been examining a common spinal surgery he performs, inpatient spinal fusion. He challenged himself and his team to bring outpatient awake spinal fusion to their practice, not only because it would save time and resources, but more importantly because it reduced patient recovery time, resulting in less pain and stress. As of today, Alok and his team have performed 69 procedures and can estimate that this change alone has reduced costs by about 20% and reduced patient recovery and pain by days and, in some cases, weeks. Recently he's had the opportunity to share these encouraging results by presenting and demonstrating the results of this procedure at a The Spine Weekend in Pune, India as well as at the North American Spine Society 2018 Meeting in LA.
PUBLISHED: Gary Simonds'17, Professor and Chief of Neurosurgery at Carilion Clinic- Virginia Tech Carilion School of Medicine, recently published his latest book The Thriving Physician: How to Avoid Burnout by Choosing Resilience Throughout Your Medical Career. Read about it here>>
Vol.6 No.1
AUGUST 2018 NEWSLETTER
Contribute to our Annual Fund
We are just launching the MHCDS Annual Fund for 2018-19. Please take a moment to reflect on what your MHCDS education has done for you and then consider what it could do for others.
Stay in the know
MHCDS is on LinkedIn and Facebook! We use both to share job opportunities, upcoming events, announcements, and encourage networking. If you are not a part of our network please click on the links below to join.
Shop the MHCDS Apparel Store
Present a Virtual Seminar
We are looking for current students and alumni to present and discuss health care delivery science work in progress – projects that are being conducted in their own organizations to redesign and improve care – and to receive input from their colleagues.
We encourage you to let us know what you, or a fellow classmate, are doing and whether you'd like to present.
Please email Beth with your information: beth.l.perkins@dartmouth.edu
Click here to view past seminars»
Visit us when you're in Hanover
Visiting Hanover? Please drop by MHCDS headquarters and say hello. We can offer parking, free coffee, a quiet space to conduct business and our good company. View our location here»
MAY 2018 NEWSLETTER
If you haven't already given to the MHCDS Annual Fund, please take a moment to reflect on what your MHCDS education has done for you and then consider what it could do for others.
Vol.5 No.4
FEBRUARY 2018 NEWSLETTER
Kudos go out to the following:
Congratulations to Deepu Sasikumaran Ushakumari'18 and his wife, Amber, for welcoming the birth of their daughter Mina Ushakumari in December.
Congratulations to Matthew Hurd'18 and his wife Catherine for welcoming the birth of their son Christopher DeWitt Hurd in December.
If you haven't already given to the MHCDS Annual Fund, please take a moment to reflect on what your MHCDS education has done for you and then consider what it could do for others. Please help us open the world of MHCDS to future health care change agents, regardless of their financial situation.
We are looking for current students and alumni to present and discuss health care delivery science work in progress – projects that are being conducted in their own organizations to redesign and improve care – and to receive input from their colleagues. We encourage you to let us know what you, or a fellow classmate, are doing and whether you'd like to present. Please email Beth with your information: beth.l.perkins@dartmouth.edu Click here to view past seminars»
Vol.5 No.3
NOVEMBER 2017 NEWSLETTER
Congratulations to Michael Douglas'17 and his wife, Mayra, for welcoming the birth of their daughter Anaïs Alejandra Douglas in August.
Congratulations to Amish Desai'17 and his wife Vicki for welcoming the birth of their daughter Diya Desai in October.
Congratulations to Steven Samuel'17 and his wife Linda for welcoming the birth of their daughter Evelyn Jane Samuel in October.
Vol.5 No.2
AUGUST 2017 NEWSLETTER
Many of you have received recent promotions, added assignments, or career changes that we would like to highlight here!
Vol.5 No.1
MAY 2017 NEWSLETTER
It was great to see so many of you last month at the 2017 Dartmouth Symposium on Health Care Delivery Science in Garden City, New York. This year’s theme was “Raising the Bar: Aligning Culture for Patient-Centered Care.” Stay tuned for an announcement that the Symposium eBook is ready to download, with summaries of the sessions, commentaries and reflections by participants, photos, and links to videos of the presentations. Please save the date: the 2018 Symposium will be April 5-6, back here on the Dartmouth campus. I’d also like to draw your attention to a new in-person event we are planning for this fall. Tim Spilker ’18 and Sue Schick ’17 are helping to organize a learning expedition for MHCDS students and alums to Optum Labs in Cambridge, MA on October 4-5. Optum Labs, which is part of UnitedHealth Group, is an open collaborative research and innovation center for the health care industry. It partners with researchers (including the Mayo Clinic, the Dartmouth Institute, the American Cancer Society and others) to explore variations in care and efficacy of programs by utilizing Optum’s extensive claims information. The learning expedition will highlight UHG’s partnerships and capabilities as part of a broader discussion with participants about collaboration and integration of health care data into care delivery. Please save the date; registration will open later this summer.
Faculty news: We are delighted to welcome several new faculty to MHCDS:
Congratulations to Surya Bhatta'18 and his wife Sadikshya for the birth of their healthy baby boy who was born in at the end of April.
Congratulations to new grandparents Bob Motley'16 and his wife Jeanne Marie for welcoming the birth of their grandson James William Smalley who was born to their daughter Grace and husband Nick in early April.
We are looking for current students and Alumni to present and discuss health care delivery science work in progress – projects that are being conducted in their own organizations to redesign and improve care – and to receive input from their colleagues. We encourage you to let us know what you, or a fellow classmate, are doing and whether you'd like to present. Please email Beth with your information: beth.l.perkins@dartmouth.edu Click here to view past seminars»
Vol.4 No.4
FEBRUARY 2017 NEWSLETTER
Congratulations to the Class of 2017, our 5th graduating class, who received their master’s hoods at Investiture on February 4. Rebecca Onie, Co-Founder and CEO of Health Leads, gave a speech that brought the crowd to its feet. You can watch her address here https://mhcds.wistia.com/medias/iurxy6da80. We are proud of the 44 members of the Class of 2017 and delighted to welcome them into our alumni community. Photos of the Investiture dinner and ceremony are available here: https://flic.kr/s/aHskUokYpN. We are excited about the talent and diversity we are assembling for the Class of 2019, and as always, some of our best referrals have come from students, alumni, and friends who know the program well. If you have a friend or colleague who might benefit from the leadership education that MHCDS provides, there is still one admissions round left. Contact George at George.L.Newcomb@dartmouth.edu. The 2017 Dartmouth Symposium on Health Care Delivery Science will be April 6-7 at the Garden City Hotel in Long Island. This year's venue is an experiment, to see if an off-campus location will make the symposium more accessible. We hope to have a record crowd, and we hope you will be part of it! This year's theme is "Raising the Bar: Aligning Culture and Patient-Centered Care." For more information and to register: http://dartgo.org/symposium. I hope to see you there.
Many of you get together throughout the year, for work or for fun, and when you do we'd love to know about it!
Congratulations to Lisa Maxwell'18 and her husband for welcoming the birth of their son Miles.
Join our Facebook group today »
Shop the MHCDS Apparel Store Wear the MHCDS Logo with pride...like Anant, who is sporting our newest soft-shell vest!
Volunteers needed for Virtual Seminars We are looking for current students and Alumni to present and discuss health care delivery science work in progress – projects that are being conducted in their own organizations to redesign and improve care – and to receive input from their colleagues. We encourage you to let us know what you, or a fellow classmate, are doing and whether you'd like to present. Please email Beth with your information: beth.l.perkins@dartmouth.edu
Visiting Hanover? Please drop by MHCDS headquarters and say hello. We can offer parking, free coffee, a quiet space to conduct business and our good company.
Vol.4 No.3
NOVEMBER 2016 NEWSLETTER
MHCDS is on LinkedIn! We use LinkedIn to share job opportunities that come our way, either from you or from outside sources, reminders about our events, and for networking. If you are not a part of our network please click below to join.
If you haven't already given to the MHCDS Annual Fund, please take a moment to reflect on what your MHCDS education has done for you and then consider what it could do for others. Please help us open the world of MHCDS to any and all future health care change agents, regardless of their financial situation.
Vol.4 No.2
AUGUST 2016 NEWSLETTER
Class of 2013: David Adelson, Jeff Alderman, Diane Andrews, Barb Barnett, Beth Brady, Sandy Cohen, Kathryn Duevel, Tim Fisher, Michael Goldberg, Matt Grimes, Eric Isselbacher, Carolyn Kerrigan, Leslie Lindenbaum, Carol Majewski, Greg Makoul, Ed Merrens, Jose Montero, Mark Moon, Brian Spence Class of 2014: Wendy Arnone, Herschel Beker, Christine Blaski, Kevin Bock, Patrick Burke, Jocelyn Chertoff, Stacey Conklin, Joakim Edvinsson, Katja Fox, Rob Greene, Casey Grigsby, Betsy Hradek, Matt Jelavic, Claudia Komer, Vicki Loner, Brian Martin, John Powell, Kenny Rudd, Carolyn Turvey, Darin Via, Justin Zakia Class of 2015: Julie Barton, Sandra Bruce-Nichols, James Chen, Suellen Griffin, Mary Beth Kuderik, Craig Syrop
Don't see your name here? Let us know your news.
MHCDS is on LinkedIn! We use LinkedIn to share job opportunities that come our way, either from you or from outside sources. If you know of any, please send them our way.
Volunteers needed for Virtual Seminars We are looking for current students and Alumni to present and discuss health care delivery science work in progress – projects that are being conducted in their own organizations to redesign and improve care – and to receive input from their colleagues. We encourage you to let us know what you, or a fellow classmate, are doing and if you'd like to present. Please email Beth with your information: beth.l.perkins@dartmouth.edu
Vol.4 No.1
MAY 2016 NEWSLETTER
Kudos go out to:
If you haven't already given to the MHCDS Annual Fund, please take a moment to reflect about what your MHCDS education has done for you and then consider what it could do for others. Please help us open the world of MHCDS to any and all future health care change agents, regardless of their financial situation.
Vol.3 No.4
FEBRUARY 2016 NEWSLETTER
Stay in the know Did you know that MHCDS is on LinkedIn? We use LinkedIn to share job opportunities that come our way, either from you or from outside sources, such as:
Shop the MHCDS Apparel Store Wear the MHCDS Logo with pride!
Banners are still Available Class of 2013, Class of 2014, Class of 2015, and now Class of 2016 we have your BANNERS. Do you remember the 4'x9' heavy vinyl banners that greeted you during each residential session from the pillars of Tuck? We would like to offer them to you on a first come first serve basis. Email Beth if you are interested in owning a piece of your history. Click here for a reminder of how they look.
Vol.3 No.3
NOVEMBER 2015 NEWSLETTER
Stay in the know Did you know that MHCDS is on LinkedIn? We use LinkedIn to share job opportunities that come our way, either from you or from outside sources. Join our group today »
Allison McHugh'15 is curious to know how many physicians have heard of or read the IOM future of nursing report. One of the key initiatives, is that "nurses and physicians TOGETHER will transform health care." The second is having nurses function to the highest scope of their license, including nurse practitioners. Please contact her with your thoughts.
Many of you have received recent promotions, added assignments, or career changes.
What’s Behind Rising Death Rates Among Middle-Aged White Americans
Apple, Inc. Names MHCDS a “Distinguished Program”
DCIS and Research on Less
Value for Patients
Vol.3 No.2
AUGUST 2015 NEWSLETTER
Welcome to the latest edition of Box 3, the quarterly newsletter exclusively for the MHCDS community. Feel free to browse, and most of all, keep in touch. Don't forget, for log-in to myHCDS, use your Dartmouth (Canvas) NetID and password.
In June of this year, Dartmouth College announced a $10 million gift from Richard “Dick” Levy, Dartmouth’60, to support an interdisciplinary team of prominent scholars in health care delivery science. These new faculty members, with expertise in areas such as medicine, policy, innovation, and implementation, will forward Dartmouth’s work of developing and spreading new models of care – models that control costs, empower patients, and deliver quality and value to both patients and providers. We at MHCDS are delighted by this recognition of the importance of health care delivery science as a field of study and of Dartmouth’s pre-eminence in that field.
I am also pleased to announce that in the coming year, MHCDS will greatly expand our virtual seminar series. After a record-breaking 90+ attendance for our most recent seminar with Rob Shumsky, we decided that we should move from quarterly to monthly events. The first of these will be a Grand Rounds on August 21 with Kenny Cole’15 and Lisa McDonnell’15, “Let’s Get Ready to Bundle.”
Please also save the date for our third annual Dartmouth Symposium on Health Care Delivery Science, April 7-9, 2016.
Best Regards, Katy
Kudos to:
John Comerci'16 has been promoted to Vice Chair, Women's Health Service Line Specialty Services for the University of Pittsburgh Medical Center.
Ana Fuentevilla'16 has accepted an offer of promotion with UnitedHealthcare as their new Chief Medical Officer for Community & State.
Vinay Maheshwari'16 has recently been promoted to Associate Chair for the Department of Medicine; Associate Chair of Operations for Acute Medicine Service Line; and Director of Intensive Medicine all for Christiana Care Health System in Delaware.
Liana Peiler'15 has been announced as the new Manager for ACO Operations at Hawaii Pacific Health located in Honolulu. Hawaii Pacific Health also happens to be a member of the High Value Healthcare Collaborative, of which The Dartmouth Institute for Health Policy & Clinical Practice is a charter member.
Alok Sharan'15 has recently been announced as the new Director of the Spine Center for WESTMED Medical Group, a large multi-specialty group practice in New York.
Robert Underwood'15 has accepted an offer of Vice President and Chief Medical Officer at Centura Health affiliate St. Mary-Corwin Medical Center in Pueblo, Colorado.
H. Gilbert Welch on the Nuances of Medical Care
Tuck Announces New Academic Leaders
Two alumni to each give $10 million to Dartmouth College
UIHC launches virtual clinic service for Iowans
Stay in the know Did you know that MHCDS is on LinkedIn? Join our group today »
Recent Job Opportunities
Banners are still Available Class of 2013, Class of 2014, and Class of 2015 we have your BANNERS. Do you remember the 4'x9' heavy vinyl banners that greeted you during each residential session from the pillars of Tuck? We would like to offer them to you on a first come first serve basis. Please email Beth if you are interested in owning a piece of your history. Click here for a reminder of how they look. Shop the MHCDS Apparel Store Wear the MHCDS Logo with pride!
Master of Health Care Delivery Science at Dartmouth 37 Dewey Field Road, 2nd Floor Hanover, NH, USA If you wish to be removed from this group's mailing list, click here
Vol.3 No.1
MAY 2015 NEWSLETTER
It was great to see so many of you at the 2015 Dartmouth Symposium on Health Care Delivery Science. This year’s theme was “Diffuse, Maintain, Sustain: Making Change Stick.” We have created an iBook of this year’s symposium proceedings (with a PDF copy available for those of you who are not Apple users). The iBook contains summaries of the sessions, commentaries and reflections by participants, photos, and links to videos of the presentations. Please feel free to share the iBook with others who might be interested. To download your copy, please click here: http://myhcds.dartmouth.edu/2015-Symposium
MHCDS staff news: Congratulations to Michael Rea, who has accepted the position of Director of Education and Training at ReefPoint Group in Baltimore. We are pleased that Michael will continue to work as a project liaison with his 2016 ALP teams.
Mary Beth Eldredge'14 was re-elected as Board Chair of the New Hampshire Health Information Organization, the state-designed HIE for New Hampshire. In this role, she is shaping the future of interoperability in New Hampshire and Northern New England.
Aron Wahrman'15 was recently appointed treasurer of the Robert H Ivy/Pennsylvania Society of Plastic Surgeons, as well as appointed to the Carrier Advisory Committee, Mid Atlantic Region, for Medicare/CMS.
Prince Bosco'16 has received a Presidential order appointing him as a member of the National Selection Committee to the post of Commissioner of the National Commission for Human Rights in Rwanda. Read the article here»
Joakim Edvinsson'14 is excited to share that his article "Senior Alert: A Quality Registry to Support a Standardized, Structured, and Systematic Preventive Care Process for Older Adults" has been published in the Quality Management in Health Care Journal April/June 2015 - Vol. 24, No. 2, pp. 96-100. "Read the article here»
Kevin Curtis'13 is the 2015 recipient of the Harvard Pilgrim Health Care Quality Grant award. He was recognized for his efforts as the Principle Investigator for his project “Delivering Value for Emergency Department Super-Utilizers: A High-Touch Hotspotting Approach”. This project is designed to improve the health of the high ED utilizer population while improving their experience and decreasing their costs. Specific aims of the initiative include 1) the development and implementation of 24-hour, real-time care team notification when a High Utilizer is in the ED, 2) the institution of “face-to-face” ED interactions between High Utilizers and their care team, and 3) the creation of effective, accessible, individualized ED care plans that include after-hours approaches. A culminating feature of the project is the design, staffing, and piloting of a novel Super-Utilizer Clinic. It is fun to note that this work is a continuation and extension of some of the initiatives that were started as an MHCDS ALP.
Robert Motley'16 and his wife, Jeanne-Marie are happy to announce the marriage of their daughter Molly to Jozef Jozefowski on April 11th in Philadelphia. Their ceremony was at St. John's Church in Center City Philadelphia; the reception was at the Mummer's Museum (think New Year's Day parade in Philly). A new era for the Motleys--Molly is the last of Bob and Jeanne-Marie's five children to walk down the aisle. Molly is a critical care physician assistant at the Hospital of the University of Pennsylvania in Philadelphia, PA. Her husband is a free lance lighting and rigging technician in filmmaking and video production (official job title: "grip"). The couple honeymooned in Jamaica and now live in South Philadelphia.
Robert Singer'16 saved a life. Because he was in the right place at the right time with the right tools he was able to diagnose and save 90 year old Marion Chapman of West Lebanon, NH. Read the story here»
Carolyn Kerrigan'13 was recently featured in the Forbes.com article "Parsing Patient Engagement: Better Compliance Or Better Decisions?" by Michael Millenson for her inspirational story about what happens when patients and physicians successfully collaborate. Read the article here»
Sandy Cohen'13 and Sandra Nichols'15 successfully moderated a meeting and discussion of Chris Trimble's inspirational and innovative story of "Who Saved The Farm" at UnitedHealthCare.
Dena McDonough'15 and Michael Rea visited Tim Link'15 in Arlington, VA for a fun mini reunion at Whitlow's On Wilson restaurant
Banners Available Class of 2013, Class of 2014, and Class of 2015 we have your BANNERS. Do you remember the 4'x9' heavy vinyl banners that greeted you during each residential session from the pillars of Tuck? We would like to offer them to you on a first come first serve basis. Please email Beth if you are interested in owning a piece of your history. Click here for a reminder of how they look. There are 3 banners per class: a Welcome, a Welcome Back, a Congratulations.
Kenny Cole'15 has been named Chief Clinical Transformation Officer for Baton Rouge General Medical Center and General Health System.
Joakim Edvinsson'14 has been promoted to Chief of Learning and Innovation in the new Medical Division in the county of Jonkoping, Sweden.
Michael Goldberg'13 has been promoted to Executive Director of LIJ Medical Center.
Tamara Heath'14 has been promoted to Sr. Financial Analyst at Dartmouth-Hitchcock.
Lucas Ladden'15 has joined the UnitedHealthcare team as a Senior Director of Business Operations.
Tim Link'15 has accepted a new position of Program Manager with UnitedHealthcare - Individual and Employee.
Carol Majewski'13, was named Director and D-H leader for the newly established Office of Patient Experience at D-H.
Tom Mannino'15 has been promoted to Chair of Radiology and Associate Chief Medical Officer of Glen Cove Hospital.
Jose Montero'13 has transitioned from Public Health Director for the State of New Hampshire to Vice President, Population Health and Health System Integration for Cheshire Medical Center/Dartmouth-Hitchcock Keene.
Robert Motley'16 has been newly appointed as Chair of the Department of Community Health with Lehigh Valley Health Network.
Yasmine Winkler'13 has been promoted to CEO of Central Region and Chief Consumer Officer for UnitedHealthcare.
Avoid the Doctor-For Your Health
Overkill
Patients can address doctor’s office wait times
The Quality Tower Of Babel
In late breaking baby news, congratulations go out to Lucas Ladden'15 and his wife for welcoming the birth of their daughter Molly in the fall of 2014!
Vol.2 No.4
FEBRUARY 2015 NEWSLETTER
Congratulations to the Class of 2015 as they complete their masters’ degrees this month.
We will celebrate their accomplishments at Investiture on the morning of February 14.Our Investiture speaker will be Rushika Fernandopulle, co-founder and CEO of Iora Healthcare. The ceremony will be live-streamed from MHCDS.dartmouth.edu, and photos and a video will be available after the fact on myHCDS.
In addition, we are looking forward to seeing many of you and your guests at the symposium March 27-29. For information on the program, hotels, etc., and to register, please click here, and log in to see MHCDS-specific information.
ANNOUNCEMENTS
Register now: 2nd Annual Dartmouth Symposium in HCDS
Please take a moment to register for the Symposium if you have not already done so.Don't forget to invite your guests.Click the link above for more information.
Collaborate, Consult, Advise, or Test
Dartmouth engineering faculty start-up company developing tools to improve access to care - seeking partners to collaborate, consult, advise or test our products/services. Contact sujana@patientmetrics.com for more information.
Announcing Tuck School's New Dean
Dartmouth College announces the appointment of Matthew J. Slaughter as the 10th dean of the Tuck School of Business.
Investiture Ceremony Streamed Live
Class of 2015 Investiture Ceremony will be live streamed for family and friends who cannot be here in person.The link will be made public on the homepage of MHCDS.DARTMOUTH.EDU.
CME/CNE Credits
2015s; Did you know you were eligible to receive CME/CNE Credits for completing your master's degree?Click the link above to see what to do next.
Share and View MCHDS Photos
We're slowly organizing and developing photo albums (via Flickr) to share with everyone. Come see what we've got so far!
MHCDS NEWS
Banding together to stay independent
Geoffrey McCullen MHCDS'13 is a founding member of a new affiliation of independent doctors in Lincoln called OneHealth Nebraska.
Current generation of EHRs impeding volume-to-value transformation
Professor Scott Wallace's commentary focuses onhow EHRs are mostly designed for volume-based reimbursement, ensuring that information needed to bill for appointments and procedures is collected; despite claims about how they improve safety and efficiency.
Science Cafe: Cancer Screenings - How Much Is Too Much?
Audio Interview:Professor Gil Welch and Jose Montero MHCDS'13 discuss how some in the medical field worry about the potential for over-diagnosis and overtreatment, while others feel that if widespread testing can save even one life, it's worth it.
The Strategic Challenge Of Electronic Health Records
In this post Professor Scott Wallace look at how rethinking the design of EHRs can better balance the different strategic needs within care delivery organizations.
FYI...
UPDATED WINTER RESIDENTIAL SCHEDULES:
STAY IN THE KNOW Did you know that MHCDS is on LinkedIn? Join our group today»
RECENT JOB OPPORTUNITIES
Select a link below to view the details for that specific event. A Day at the Skiway 2015 2/8/2015
Class of 2015 Investiture Ceremony 2/14/2015 10:00 AM
MHCDS Online Seminar - With Rob Shumsky 3/12/2015 12:00 PM
2nd Annual Dartmouth Symposium on HCDS 3/26/2015 12:00 PM
2015 Dartmouth Commencement 6/14/2015 9:30 AM
Clifford Belden'14 has been named Chief Clinical Officer and Executive Vice President, Integrated Delivery System, for the Dartmouth-Hitchcock Health (D-H) system.Press Release»
Bo Han'14 has accepted a new position of Senior Business Development Specialist at University of Nebraska Medical Center.
Danyal Ibrahim'15, was promoted to Chief Data and Analytics Officer at St. Francis Hospital and Medical Center.
Matthew Jelavic'14 has been promoted to Vice President of Finance at North Shore Health Systems.
Victoria Loner'14 has accepted a new role as Vice President for Clinical and Network Operations with OneCare Vermont and University of Vermont Medical Center.
Chester Robson'16has accepted the position of Medical Director for Clinical Programs and Quality for the Walgreens Corporation. This will allow him to direct medical input and oversight for the medical care delivery in pharmacy, clinics, home and occupational care, and medical retail for the millions of patient interactions Walgreens has per day.
Darin Via'14, has taken over as the 76th Commander of Navy Medicine's "First and Finest" Naval Medical Center Portsmouth in Portsmouth, Virginia.Press Release»
David Massaro'15 was selected to be a Fellow of the Nashville Health Care Council by Senator William H. Frist, M.D., Former Majority Leader, U.S. Senate and Co-Director, Nashville Health Care Council Fellows.Press Release»
Chris Blaski'14 went back to Qatar in December with a team from North Shore Medical Center, via Partners International. They followed up on their September trip where they taught process improvement methodologies to teams from Hamad Medical Corporation (government) hospitals. The target project was to develop a standardized approach for each hospital to respond to situations where inpatients have unanticipated and acute deterioration in their conditions. She is also currently leading the development of a multidisciplinary clinic to deliver efficient and comprehensive care to patients who have abnormal chest imaging, in particular pulmonary nodules and other abnormalities detected during screening for lung cancer, at North Shore Medical Center in Salem, Massachusetts.
As his first order of business at the Portsmouth Naval Medical Center, Darin Via'14 worked with other leadership to create and release the the first ever Naval Medical Center Portsmouth phone app - to help patients interact with the facility and their health care benefit. Read about it here» - Download it here with your Android phone»
Kevin Curtis'13 and Greg Makoul'13 joined forces to present their talk "Delivering High Value ED Services in a Cost Conscious/Alternative Payment Model Environment" at the November 2014 Emergency Medicine Reimbursement and Coding Conferencethrough the Massachusetts ACEP.
Congratulations to Deb Fournier'16 and her team at Dartmouth-Hitchcock (D-H) for winning the Care Path award through D-H's Department of Surgery. Their poster "Management of Non-Operative Traumatic Spine Fractures" was submitted for the Non-Op Spine project competition. Click here to see their poster»
Wendy Arnone'14, Vicki Loner'14, Marybeth Eldredge'14, Gabrielle Pinzon'14, Donna Mahoney'14, and Stacey Conklin'14got together in the Adirondacks in November to enjoy nature as well engage in peer discussions about personal and professional growth. "We shared food and fun and a good time was had by all!"
MHCDS​
BABY
NEWS
☺
Congratulations go out toJean-Pierre Nyemazi'14 and his wife as they welcomed the birth of their newest baby boy Ascher in early January and Benjamin Anderson'16 and his wife as they also welcomed the birth of their newest baby boy Jonathan in December!
Vol.2 No.3
NOVEMBER 2014 NEWSLETTER
Although the Symposium is still several months away, the MHCDS committees have been busy putting together the program for next year’s Dartmouth Symposium on Health Care Delivery Science: “Diffuse, Maintain, Sustain: Making Change Stick.” The 2015 symposium is supported by the Bonni L. Curran Memorial Fund.
I am pleased to announce that the keynote speaker will be Dr. Pedro “Joe” Greer, Professor and Chair of the Department of Humanities, Health, and Society, and Associate Dean for Community Engagement at Florida International University. Dr. Greer is a passionate advocate for community-based health care and a compelling speaker.
As with last year’s symposium, we want this event to feature you and your work. To that end, could you please fill out this short survey? [CLICK HERE FOR SURVEY] We want to know about your experiences with change, your successes and your failures and your work-in-progress, as you go about your daily work. Please respond by Wednesday, December 3.
Please mark your calendars now for March 26-28, 2015. Symposium registration will open in early December.
Symposium Survey
As with last year’s symposium, we want this event to feature you and your work. To that end, could you please fill out this short survey? We want to know about your experiences with change, your successes and your failures and your work-in-progress, as you go about your daily work. Please respond by Wednesday, December 3.
Video - Online Seminar with Sir Malcolm Grant
MHCDS Presents: Professor Sir Malcolm Grant, CBE, Chair NHS England "Leading Change to Achieve Sustainable Health Care for an Entire Population: Culture as Tripwire or Enabler?"
TDC: Depression Treatment Options Survey
What Matters Most? Does your organization counsel or treat people with depression? Share this opportunity with colleagues to help improve the quality of depression care for people across the United States.
Fisher Awarded the John E. Wennberg Distinguished Professorship
Elliott Fisher, MD, MPH, has been named the inaugural holder of the John E. Wennberg Distinguished Professorship at Dartmouth’s Geisel School of Medicine.
An Epidemic of Thyroid Cancer?
The setting is South Korea, where, over the last two decades, the incidence of thyroid cancer has increased fifteenfold. Nowhere in the world is the rate of any cancer growing faster. An Op-Ed written by Professor Gil Welch, based on his newest research published in The New England Journal of Medicine this week (Vol. 371 No. 19).
Home on the range: Pioneer Baby project
When Benjamin Anderson (MHCDS'16) took over as CEO of Kearny County Hospital in Lakin, Kan., last June, he saw a lot of room for growth, particularly in the obstetrics department. (article begins on page 7)
The hard truth behind chronic care (and 5 ways to end the pandemic)
As accountable care organizations and providers start to absorb population health risks, chronic disease remains a daunting challenge. Typically lifelong and often lifestyle-affected, chronic diseases drive more than 75 percent of all healthcare spending. While success in this space is key to bending the cost curve, healthcare is failing at the task. Co-written by Professors Scott Wallace and Elizabeth Teisberg.
What Marketing Can Do For Hospitals
With websites such as TripAdvisor and Expedia, where personal travel experiences help you improve your own travels, becoming more and more popular, Professor Punam Keller suggests that hospitals get on board and take note of what's happening because the world of transparency and competition has arrived at your door.
Class of 2015 Winter Residential:
Class of 2016 Winter Residential:
Thank you Chris Blaski'14 for bringing us with you to Qatar!
Select a link below to view the details for that specific event. 2014 Learning Expedition to UHC 11/13/2014 2:30 PM
MHCDS Social - NYC 11/19/2014 5:00 PM
26th Annual IHI National Forum 12/7/2014
2015 Dartmouth Symposium in HCDS 3/26/2015 12:00 PM
Patrick Burke'14, has accepted a new position across the country with Children's Hospital of Central California. He is hoping to manage transitioning chronically ill children.
John Lovelady'14, was named Regional CEO of the Southeast Region for UHC's Community & State business. In this capacity, he will oversee UnitedHealthcare's managed Medicaid, Children's Health Insurance Program (CHIP), and dual eligible Medicare health plans in the Southeast serving over 1 million beneficiaries.
Sandra B. Nichols'15, has been named the new Senior Vice President, Chief Medical Officer National Inpatient Care Management of UnitedHealthcare.
Dennis P. O'Brien'16, has been named the new Regional Chief Executive Officer for Medicare & Retirement for UnitedHealthcare.
John Ridley'15, has been promoted to Senior Vice President with the responsibility to oversee and manage the DMH Medical Group (consisting of roughly 65 multi-specialty physicians) and all of the outpatient clinical services for Decatur Memorial Hospital.
Vijayarani Suresh'16, has been promoted to Associate Practice Medical Director at Martins Point Medical Center, in conjunction with her Nurse Practitioner duties.
Scott G. Tromanhauser'16, has been promoted to Chief Medical Quality Officer and Chief of Spine Surgery for New England Baptist Hospital. In this role, he is responsible for providing oversight and coordination for all perioperative care.
Karen Westervelt'15, has accepted a new position as the Senior Vice President and Chief Operating Officer for New York Presbyterian Healthcare System. In this role, she will work with New York-Presbyterian Hospitals Board of Trustees and senior leadership to develop and implement key strategic initiatives for the healthcare system.
Congratulations to Benjamin D. Anderson'16 who was named by Modern Healthcare to their 28th annual "Up & Comers" list which reflects 12 health care entrepreneurs and executives ages 40 or younger who are shaking up the industry.
Joakim Edvinsson'14 would like to share this bit of information coming out of Sweden: "The Swedish people have elected a new government. The social democrats are back in the government together with the “green environmental party”. This has already led to a shift in health care politics. The former conservative government have for, the last 8 years, increased the number of private driven health care companies. This trend will now shift and the government are planning to change the legislation so that only non-profit companies are allowed in health care. A large debate of course in different directions, some like it a lot some see it as a huge step back. The Swedish navy is also occupied with chasing suspicious underwater activities in the Archipelago of Stockholm. Probably of Russian nationality but there is no evidence supporting that. So, Social democratic government, only public health care and Russian Submarines – we are back in the 1980’s!"
Gregory Makoul'13, has recently joined AVIA as Executive-in-Residence to accelerate the scale and spread of innovation by helping health systems work together to clearly define the problems they are trying to solve and strategically integrate relevant technology-enabled solutions. He adds this new role onto his already growing list of responsibilities: Founding Director of the Connecticut Institute for Primary Care Innovation, Professor of Medicine at the University of Connecticut School of Medicine, Senior Fellow of the Health Research & Educational Trust, and an advisor to truly patient-centered start-ups.
Joel Roos'14 is in the Navy and on the move! He has left Hawaii and is now living in Yokosuka, Japan assigned as the 7th Fleet Surgeon. He has been spending lots of time traveling from Qindao, China; to Busan, Korea; to Singapore (a great visit with Chi Hong Hwang'14 and his wonderful family); to
Delhi and Agra, India. His most recent visits include Phnom Penh, Cambodia teaching Maritime Lifesaving and Diving medicine to members of their Navy and lastly to Seoul, Korea to attend the 38th Parallel Medical Conference. Due to the Ebola crisis he is currently working at overseas military installations to develop plans with host nations.
Vol.2 No.2
AUGUST 2014 NEWSLETTER
We have a number of virtual and in-person events planned for the next several months, and we hope to see you – ideally at more than one! A full list of events appears in the column on the right. For more information or to register, click through to the myHCDS event listing. A few important save-the-dates:
November 13-15, 2014: Save the date for the 2014 learning expedition to UnitedHealthcare’s Innovation Center in Minnesota. This will be the third time that UHC has hosted this popular learning expedition. Attendees will have the chance to dialogue with Steve Hemsley, CEO of UnitedHealth Group, Gail Boudreaux, CEO of UnitedHealthcare, and other senior UHC executives. We will learn more about how UHC approaches innovation and see the results of this work as we tour the Innovation Center and the Well. Because this learning expedition has been so popular in the past, we will give first priority to those who have not attended before. Registration will be open at the end of September.
March 26-28, 2015: Save the date for the 2015 Dartmouth Symposium on Health Care Delivery Science. The symposium steering committee has chosen for this year’s theme: “Diffuse, Maintain, Sustain: Making Change Stick.” Stay tuned for more details. Registration will open in December.
MHCDS staff news: Ajay Kumar has joined the MHCDS team as a Curriculum Specialist. In this role, he will work closely with students and faculty on the design, development and delivery of the courses. Ajay received his MBA from the Tuck School of Business in 2013, and has an MD in Anesthesiology from India. Ajay is happy to be back in Hanover, where he is living with his wife Poonam and their five-month old son, Shaurya.
MHCDS Giving Update: We would like to take a moment to publicly thank all those who contributed to the Annual Fund, the Bonni L. Curran Memorial Fund, and the 2014 Class Gift over the last year.
MHCDS Annual Fund (contributed by the class of 2013)
Bonni L. Curran Memorial Fund (established by Peter Curran'13, with contributions from the class of 2013, faculty, and staff)
2014 Class Gift
Job Opportunity: Sr. Performance Management Analyst Sound Physicians employs 1000+ hospital medicine MD’s across 100 hospitals. The position would be helping with performance management and value improvement across all sites. There is a possibility of working remotely and using the New England regional office occasionally. Will Furness'13 (email) is happy to talk to anyone interested in the position. Click here for full job description »
David M. Adelson'13, has relocated to Oregon Health & Science University as their new Associate Professor of Dermatology.
Wendy D. Arnone'14, has been named the new Chief Executive Officer for the West Region of UnitedHealthcare.
Barbara J. Barnett'13, took a new role as Chief Medical Officer at Mount Sinai Beth Israel Medical Center in New York City.
Patrick D. Brophy'13, has been promoted to Adjunct Associate Professor at University of Iowa, Carver College of Medicine.
Jocelyn D. Chertoff'14, has been appointed Interim Chair of the Department of Radiology at Dartmouth-Hitchcock.
Stacey A. Conklin'14, has become the new Chief Information Officer for North Shore University Hospital.
James P. Cronin'15, is now the Chief of Business Operations nationally for UnitedHealthcare.
Michael Goldberg'13, has been appointed North Shore-LIJ Heath System's newest Deputy Executive Director.
Robert A. Greene'14,relocated here to Lebanon, New Hampshire and accepted Dartmouth-Hitchcock's offer to become their new Executive Vice President and Chief Population Management Officer.
David F. Massaro'15, is now the Deputy Chief Medical Officer for VA MidSouth Healthcare Network within the Department of Veterans Affairs in Nashville, Tennessee.
Jennifer K. McWilliams'14, relocated to Nebraska to become the new Acting Pision Director for Child and Adolescent Psychiatry at the University of Nebraska Medical Center.
Gabrielle Pinzon'14, was recently elected as a Board Member of CentraState Helathcare, adding to her current duties as an OB/GYN and Physician Informaticist.
Aron D. Wahrman'15, was promoted to full professor of Surgery, specializing in Plastics, at Temple University.
Kathryn Duevel'13 spent time this summer volunteering at a women's health clinic, started by Bonni Curran'13 and Peter Curran'13 with the Sihanouk Hospital Center of Hope in Phnom Penh, the capital of Cambodia. The focus of this clinic is to reduce the number of cervical cancer deaths in Cambodia. Please click here to read more about her story and the background of the clinic »
Congratulations to David F. Massaro'15 for advancing to FACHE (Fellow, American College of Healthcare Executives) with ACHE.
Thank you to Robert Underwood'15 for bringing our MHCDS Sticker up 12,126 feet to Cottonwood Pass in the Rocky Mountains of Colorado.
Mary Beth Eldredge'14 and Vicki Loner'14 took a trip to NYC to visit their friend and fellow alumni Stacey Conklin'14 for a mini reunion. Events included a trip to Long Island to see Frank Caliendo'15 shredding the guitar on stage with his band!
Vol.2 No.1
MAY 2014 NEWSLETTER
Welcome to the latest edition of Box 3, the quarterly newsletter exclusively for the MHCDS community. Feel free to browse, and most of all, keep in touch. Don't forget, for log-in to myHCDS, use your Dartmouth (Blackboard) NetID and password.
It was great to see so many of you in April at the inaugural Dartmouth Symposium on Health Care Delivery Science. Altogether we had over 70 MHCDS students and alumni, and another 80 invited guests. The theme of this first symposium was “Leading Change in Health Care Delivery,” a theme we explored through peer-to-peer discussion, case studies, a design-thinking workshop, and panels on health IT, reimbursement & compensation, and leadership. Notably, when asked “Is this a good way to host an MHCDS reunion?”, 100% of the MHCDS respondents said “yes.” The 2014 symposium was supported by the MHCDS Class of 2013 and the Cogswell Benevolent Trust. Videos of symposium sessions are available on myHCDS; click on the link in the section below.
MHCDS staff news: Elli Goudzwaard has joined the Learning & Technology team as a Curriculum Support Specialist. Her primary responsibilities will be building courses and helping us transition from Blackboard, Dartmouth's old learning management system, to a new system called Canvas. Elli has a Master’s degree in Environmental Studies, and has taught courses at Keene State College and Antioch University using both Blackboard and Canvas.
ACPE or ACHE: Mony Fraer '14 would like to know if anyone is a member of these 2 organizations? What are the benefits, differences and similarities between them? Click here to post your thoughts»
On May 7, 2014 Randy Gaboriault'14 will speak during the Congressional Luncheon Briefing on Understanding New Healthcare Payment Models. Congratulations to Beth Brady'13 and her ALP group "Employer Provider Partnership" (Matt Grimes'13, Ahmed Hussain'13, Geoff McCullen'13, Mike Lachenmayer'13) for helping Hartford Hospital in Hartford, CT save $1.2 million. Congratulations to Bret Anderson'13 who, on June 8, 2014, will be a graduating from Tuck School of Business with his MBA. Congratulations to Monica Basu'13 who spent the winter chairing the largest charity fundraiser in Tulsa for Mental Health Association. She was tasked with a goal of fundraising over $1M, which she successfully met and then some! Congratulations to Katja Fox'14 who, on April 21, completed her 5th Boston Marathon in a time of 3:32:32! She joined close to 32,000 runners who celebrated the return of the iconic event after last year's finish line tragedy. Congratulations to Tim Foster'15 who also ran the 26.2 miles in the Boston Marathon, all while carrying MHCDS close to his heart! He was also recently selected by his peers, for the 5th straight year, as a "Top Doctor" in orthopaedic surgery as the top 5%, recognized in Boston Magazine and US News and World Report.
FEBRUARY 2014 NEWSLETTER
Congratulations to the Class of 2014, who celebrated their Investiture on Saturday, February 1. With remarks from Derek Feeley, EVP of the Institute for Healthcare Improvement and class speaker Claudia Komer, the group had a warm and inspiring send-off. In addition to the friends and family who made the trek to Hanover, over 50 viewers from around the world joined us virtually for the live stream of the ceremony. A video is available on the Resources page of our public website.
MHCDS staff news: in December, Ano Lobb accepted the position of Learning & Technology Manager with the MHCDS program. Ano brings to this position great creativity and curiosity, as well as a depth of experience in learning design, multimedia educational content creation, health communication, and social media.
Later this month, we will welcome Lillian Emerson as our new Program Coordinator. Lillian joins us from the Dartmouth Institute, where she worked as Executive Assistant in the Center for Leadership and Improvement.
Vickie Miene ’13, promoted to Executive Director for the Center for Child Health Improvement and Innovation Division of Child and Community Health at The University of Iowa. Jen McWilliams '14, newly hired as the Division Director for Child and Adolescent Psychiatry at The University of Nebraska. Cliff Belden'14, recently agreed to serve as Interim Chief Clinical Officer for Dartmouth-Hitchcock, and as the Interim Senior Associate Dean for Clinical Affairs at the Geisel School of Medicine at Dartmouth College. David Massaro '15, accepted a new role within the VA as the Deputy Chief Medical Officer for the VA MidSouth Healthcare Network in Nashville, Tennessee.
Jean Pierre Nyemazi ’14 invites the MHCDS community, especially Clinical Practitioners, to think about spending 3 to 6 months in Rwanda to train local health care providers. See the Republic of Rwanda Human Resources for Health Program website for more information: http://hrhconsortium.moh.gov.rw/ Greg Makoul '13 received a Planning Award from AAMC, which recognizes innovations in medical education, care delivery, research, and diversity and inclusion, for his project on System-wide Efforts to Improve Everyday Clinical Practice and Health Equity in an Accountable Care Environment Ken Rosenfield '13 was awarded the Laennec Master Clinician award from the American heart Association. The Laennec Master Clinician Award winner is determined by AHA's council committee members and recognizes the contributions and achievements the awardee has received in the field of clinical cardiology.
NOVEMBER 2013 NEWSLETTER
Fall marks the beginning of the admissions season at MHCDS, and early signs point to a very promising year as we start to build the Class of 2016. We are always happy to have referrals from current students and alumni, so feel free to put interested colleagues in touch with George at any time. Admissions deadlines this year will be November 11, February 4, and April 28.
Several members of the MHCDS staff will be making career transitions in the next few months. Josh Kim has accepted the newly created position of Director of Digital Learning Initiatives in the Provost’s office at Dartmouth College. As of December, Josh’s charge will be to advance learning and technology across the Dartmouth campus, and we at MHCDS look forward to continuing to work with him in this new role. Andrew Grimson will be returning to the Tuck School full-time in February, where he will be heading up Tuck’s learning-management system adoption process. Tuck will be leveraging Andrew’s experience developed in the MHCDS online learning model as they introduce new learning technologies. Finally, Beth Perkins will be taking on the newly created role of Student & Alumni Affairs Manager here at MHCDS. In this role, Beth will manage events and communications for all of you, our valued students and alumni, with the goal of fostering your loyalty, commitment, and engagement with us and with each other. She will also support the student and alumni volunteers who work on class gifts and annual appeals.
Matt Grimes ’13, newly hired as Director of Clinical Operations, Ambulatory Services at the Regional Medical Center in Memphis, Tennessee. Terri Osborne ’15, promoted to Medical Director for Quality and Special Populations at Spectrium Health Medical Group in Michigan. Chris Blaski '14, recently elected Secretary and Treasurer of the North Shore Medical Center Medical Staff
Joakim Edvinsson ’14 invites the MHCDS community to the 11th annual Microsystem Festival in Jonkoping, Sweden, February 26-27. This year’s theme is Reflection. More information is available: www.lj.se/microsystemfestival Randy Gaboriault ’14 appeared on Becker’s Hospital Review list of "100 Hospital and Health System CIOs to Know." Jim Cronin '15 was one of the recipients of The Daily Record’s "Most Admired CEO’s for 2013." Alok Sharan '15 recently published his first book "Basic Science of Spinal Diseases." Wendy Arnone '14 was invited to participate in a work-group sponsored by the National Governor's Association and the Institute of Medicine and hosted by Governor Scott Walker. The topic was "Wisconsin Strategies for Better Health Care at Lower Cost." Michael Goldberg '13 attended a collaborative event in Chicago organized by The Academy - a health management company which formed a consortium earlier in the year focusing on bundled payments and managing risk.
AUGUST 2013 NEWSLETTER
Welcome to the latest edition of Box 3, the quarterly newsletter exclusively for the MHCDS community. Feel free to browse, and most of all, keep in touch. Don't forget, for log-in to myHCDS, use your Blackboard NetID and password.
It has been a busy time at MHCDS. In June, about half of the inaugural Class of 2013 came to Hanover with their families for Commencement. In July, we were delighted to welcome the Class of 2015 to MHCDS. The "shock and awe" of the first week was intensified by an unusual heat wave, but the '15s held up well and are now off and running. The Class of 2014, now veterans after one full year, showed their stuff with an impressive array of ALP presentations.
And this month, we say farewell to Patsy Fisher, who is leaving Dartmouth to become vice president for alumni relations at Brandeis University. "It has been an honor and a privilege to have worked at MHCDS this past year," says Patsy. "The students are inspirational, the faculty impressive, and the staff top notch! I will be a good ambassador for the program from my new perch at Brandeis."
Harry Bane '14, newly hired as Vice President of Operations for Steward Health Care's flagship acute care hospital, St. Elizabeth's Medical Center. Patrick Brophy '13, promoted to Vice Chair of Clinical Innovation at University of Iowa, Carver College of Medicine, Department of Pediatrics. Kathryn Duevel '13, appointed to the Board of MNSure, the Minnesota Health Exchange. Michael Goldberg '13, now Associate Executive Director at Long Island Jewish Medical Center. Responsible for Operations, Strategy, & Business Development. Brian Martin '14, recently appointed Medical Director for Clinical Excellence at Children’s Hospital of Pittsburgh of UPMC. Gabrielle Pinzon '14, promoted to Physician Leader of CentraState HealthCare System's Clinical Documentation Improvement Program. Joel Roos '14, promoted to Commanding Officer at the Navy Medicine Training Support Center. John Stark '13, promoted to Associate Director for Interventional Services for the University of Iowa Hospitals and Clinics. Mark Tannenbaum '14, promoted to CEO of Cardiovascular Services for Iowa Health Center.
Ben Katanyutanon '15 is a new father. His baby daughter Elle was born on July 24, right after the summer residential. Congratulations! Robin Kilfeather-Mackey '13 has been named one of 125 "hospital and health system CFOs to know" by Becker's Hospital Review. Read the full article here. Jocelyn Chertoff '14 was named President of the Association of University Radiologists. Ahmed Hussain '13 was appointed to the Northern New England Accountable Care Collaborative. Michael Goldberg '13 reports that the 2013 ALP Project for NS-LIJ was selected by the CMS Innovation Center as a funded pilot project.
APRIL 2013 NEWSLETTER
Welcome to Box 3, the quarterly newsletter exclusively for the MHCDS community. Here you will find program announcements, information about upcoming events, faculty news and your own stories. Many of the postings link to more complete articles in myHCDS. Feel free to browse, and most of all, keep in touch. Don't forget, for log-in to myHCDS, use your Blackboard NetID and password.
Visiting Hanover? Please drop by MHCDS headquarters and say hello. We can offer parking, free coffee, a quiet space to conduct business and our good company. From George Newcomb: A recruiter at Princeton University called, looking specifically to our students/alumni as potential candidates for their Director of Quality and Performance Improvement within their university's Health System. This may not be a position that interests everyone, but the required qualifications included, for the first time ever, a reference to our program. The actual wording reads: “Advanced degree in a relevant field is required (e.g., MBA, MPH, MPA, MHA, RN, or equivalent, such as MHCDS/Master of Health Care Delivery Science).” This is a small but significant step in creating awareness of our important field of study. Contact George for the full posting.
Do you offer internship opportunities? Mike Zubkoff is looking to help a promising MD-MBA student find a summer internship in health care delivery systems. See the "Post/Find a Job" on the Message Board for more information.
Jeff Alderman Medical Director Sooner Health Access Network Tamara Ball Financial Planning Manager Dartmouth-Hitchcock Medical Center Barb Barnett Chief Medical Officer Glen Cove Hospital Cliff Belden Chair, Department of Radiology Geisel School of Medicine & DHMC Tim Fisher Chair, Department of Surgical Services Dartmouth-Hitchcock-Keene Will Furness Director of Operations Baystate Medical Center/Sound Physicians Michael Goldberg Adjunct Professor Hostra University Ed Merrens Chief Medical Officer Dartmouth-Hitchcock Medical Center
Ken Rosenfield has ONE ROOM at the Six South Street Hotel during Commencement that he no longer needs. Interested? Contact Ken directly for details.
Gabrielle Pinzon reports: As of April 2013, I will be the Physician Leader of CentraState HealthCare System’s new Clinical Documentation Improvement Program. If anyone has any advice or experience in this area I’d love to hear from them. Life events: My twin daughters, Victoria and Genevieve, will be celebrating their First Holy Communion this May. Fun stuff: My family will be touring Northern and Central Italy for a much needed vacation during our June break!
Jean-Pierre Nyemazi sends greetings from Rwanda, and says: In my unit, we are working on product process mapping for our drugs supply chain system; and Rob's course (operations management) is helpful--am applying its concepts . . . will tell you more after making some progress.