Description:

Join your colleagues for a discussion on Applications of AI and Digital Therapeutics in Mental Health with Lisa Marsch, PhD.

Lisa Marsch, PhD, is the Founding Director of Dartmouth’s Center for Technology and Behavioral Health. Together with her research team, she has led the development of digital health tools for promoting behavior change across a wide array of health concerns including addiction treatment, mental health, substance abuse prevention, and smoking cessation. She will discuss applications her team has developed - such as use of passive smartphone and wearable sensor data to predict relapse in patients suffering from OUD - their limitations, the regulatory environment, and what she envisions for the future of this technology.

Thursday, March 7, 2024
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography:

Dr. Lisa A. Marsch is the Founding Director of the Dartmouth Center for Technology and Behavioral Health, a designated “Center of Excellence” supported by the National Institute on Drug Abuse at the National Institutes of Health.

She is also the Director of the Northeast Node of the National Drug Abuse Clinical Trials Network based out of Dartmouth and the Andrew G. Wallace Professor within the Departments of Psychiatry and Biomedical Data Science at the Geisel School of Medicine at Dartmouth College.

The Dartmouth Center for Technology and Behavioral Health (CTBH) is a national interdisciplinary Center housed at Dartmouth and includes affiliates within the Geisel School of Medicine, the College of Arts and Sciences, The Thayer School of Engineering, and the Dartmouth Institute for Health Policy and Clinical Practice. CTBH also includes interdisciplinary partners across the U.S. and internationally.

This Center uses science to inform the development, evaluation, and sustainable implementation of digital health tools (that leverage mobile, sensing and data analytics approaches) for behavior change targeting a wide array of populations and health behaviors. These tools are designed to deliver engaging and effective health monitoring and health behavior interventions and to collectively lead to transformations in the delivery of science-based health care.

In addition to directing this national Center, Dr. Marsch has been Principal Investigator on 35 grants, largely from the National Institutes of Health. She has led the development, evaluation and implementation of digital therapeutics for addiction treatment, HIV prevention, mental health, chronic pain management, substance abuse prevention, smoking cessation, and binge eating disorder. Her work in technology and addiction treatment has been particularly pioneering, as she is widely recognized as having led the development of one of the most widely tested and evidence-based mobile intervention for addiction treatment.

Description:

Join us for a discussion about AI in medicine with Thomas Thesen, PhD, Associate Professor of Medical Education, Geisel School of Medicine. AI use for medical applications is driven by the companies that are developing and marketing these products. Dr. Thesen believes physicians need to be equipped to oversee this sea-change in medicine by understanding the useful applications and its pitfalls. He’ll discuss the use case for AI in medicine and clinical decision making, bias and other pitfalls, applications of AI in medical instruction and training.

Wednesday, February 7, 2024
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography:

Dr. Thesen earned his PhD in neuroscience from Oxford University. He completed a postdoctoral fellowship in brain imaging at the University of California at San Diego and served 10 years on the faculty in the Department of Neurology at New York University (NYU) Grossman School of Medicine, where he was the Director of NYU ECoG, a center for the study of cognition and neurological disease in patients with brain implants. Dr. Thesen’s research has been funded by NIH, NSF and philanthropic sources. He is a fellow of the Royal Society of Biology and founding faculty at the University of Houston College of Medicine (UHCOM) where he created the highly rated Nervous System course. At UHCOM, he was director of the NSF-funded STEM RISE outreach program, member of the Curriculum Committee and the Evaluation & Assessment Committee, and a two-time recipient of the Provost Teaching Innovation Award. He currently is the Vice-Chair of the Web Seminar Committee of the International Association of Medical Science Educators. Dr. Thesen’s research interests in neuroscience include brain imaging of cognitive neuroscience and epilepsy, and global health. Within medical education, Dr. Thesen’s interests are in cognitive sciences of learning and memory, educational technology, outreach and pipeline programs, equity and anti-racism in biomedical science teaching.

Description:

Norman Cooeyate is the liaison between the Center for Native American Health at the University of New Mexico and tribal leaders, and a frequent lecturer on engaging American Indians and Alaskan Natives in health care through cultural humility. He’ll introduce the concept of cultural humility, discuss how history and cultural differences have created barriers to trust between native communities and non-native health care providers, and illustrate how cultural humility can be used to restore trust. This tool may also be helpful for bridging cultural barriers in other contexts. This event is co-sponsored by the Department of Native American and Indigenous Studies at Dartmouth.

Download the slides here.

Thursday, May 11, 2023
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography:

Norman J. Cooeyate, former Zuni Governor, has served in many capacities on behalf of his Zuni people. Norman’s research experience has provided a direct link to the cultural aspects and competencies that researchers generally overlook when researching Indigenous populations, and has created bridges in addressing research concerns through Indigenous designs, methodology, and participation. Mr. Cooeyate maintains strong ties with his community and the Southwest tribes, and is a strong advocate for Indigenous health issues and concerns in his current positon as a Tribal Relations Liaison at the University of New Mexico – Health Sciences Center’s Center for Native American Health. Mr. Cooeyate received his Bachelor of Arts in Native American Studies and his Master’s degree in Community Regional Planning from the University of New Mexico.

This is a conversation between Pulitzer Prize winning journalist and longtime New York Times legal correspondent Linda Greenhouse and Susan Dentzer'22, President and CEO of America's Physician Groups and longtime health care and policy analyst, commentator, and journalist about the impact of the US Supreme Court’s recent decision in Dobbs v. Jackson Women’s Health Organization on health care delivery.

The discussion addresses the historical context of the decision and the shifting legal terrain in its wake. Participants will gain perspective on the implications for patients and health care providers of disparate state policy frameworks. The program is particularly relevant for physicians and system leaders who would like to better understand how to balance competing concerns for patient care, protection of health information, and legal compliance.

Biography: Linda Greenhouse

Linda Greenhouse is a senior research scholar at Yale Law School where, following a long career at the New York Times, she has taught since 2009. She was the newspaper’s Supreme Court correspondent for nearly 30 years, winning a Pulitzer Prize and other major journalism awards for her coverage of the Court. She continues to write regularly for the Times opinion pages and other publications

In her extracurricular life, she has served since 2017 as president of the American Philosophical Society, the country’s oldest learned society, to which she was elected in 2001. In 2005, the society awarded her its Henry Allen Moe Prize for writing in jurisprudence and the humanities.

She is a former member of the Harvard University Board of Overseers (2009-2015);  of the national board of the American Constitution Society (2010-2016); and the Senate of Phi Beta Kappa (2009-2021). She currently serves on the Council of the American Academy of Arts and Sciences. She is one of two non-lawyers elected to honorary membership in the American Law Institute, which awarded her the Henry Friendly Medal in 2002.  She has received 13 honorary degrees.

Among her publications are Becoming Justice Blackmun, a biography of the Justice; Before Roe v. Wade: Voices That Shaped the Abortion Debate Before the Supreme Court’s Ruling (with Reva B. Siegel); The U.S. Supreme Court: A Very Short Introduction; The Burger Court and the Rise of the Judicial Right (with Michael Graetz),  Just a Journalist, a memoir; and most recently Justice on the Brink: The Death of Ruth Bader Ginsburg, the Rise of Amy Coney Barrett, and Twelve Months that Transformed the Supreme Court. She is a graduate of Radcliffe College (Harvard) and earned a Master of Studies in Law Degree from Yale Law School, which in 2007 awarded her the Yale Law School Alumni Association Award of Merit.

Biography: Susan Dentzer, D'77, MHCDS'22

Susan Dentzer is the President and Chief Executive Officer of America’s Physician Groups, the organization of more than 335 physician practices that provide patient-centered, coordinated, and integrated care for patients while being accountable for cost and quality.  APG members provide care to nearly 90 million patients nationwide.  

Dentzer is a highly respected health and health policy thought leader and a frequent speaker and commentator on television and radio, including PBS and NPR, and an author of commentaries and analyses in print publications such as Modern Healthcare, NEJM (New England Journal of Medicine)-Catalyst, the American Journal of Public Health, and the Annals of Internal Medicine. She was also the editor and lead author of the book Health Care Without Walls: A Roadmap for Reinventing U.S. Health Care, available on Amazon.com.

From 2019 to February 2022, Dentzer was Senior Policy Fellow for the Robert J. Margolis Center for Health Policy at Duke University.  Based in Washington, DC, where the center’s research team is located, she focused on aspects of the COVID-19 pandemic response; health system transformation, such as through telehealth; biopharmaceutical policy; health coverage expansion, and other key health policy issues.  

From 2016 to 2019, Dentzer was President and Chief Executive Officer of NEHI, the Network for Excellence in Health Innovation, a nonprofit, nonpartisan organization then composed of more than 80 stakeholder organizations from across all key sectors of health and health care.  From 2013 to 2016, she was senior policy adviser to the Robert Wood Johnson Foundation, the nation’s largest philanthropy focused on health and health care in the United States, and before that, was the editor-in-chief of the policy journal Health Affairs. From 1998 to 2008, she was the on-air Health Correspondent for the PBS NewsHour. Dentzer wrote and hosted the 2015 PBS documentary, Reinventing American Healthcare, focusing on the innovations pioneered by the Geisinger Health System and spread to health systems across the nation. 

Dentzer is an elected member of the National Academy of Medicine (formerly the Institute of Medicine); an elected member of the Council on Foreign Relations; a fellow of the National Academy of Social Insurance; and a fellow of the Hastings Center, a nonpartisan bioethics research institute. She is the chair of the Board of Directors of Research!America, which advocates on behalf of biomedical and health-related research and innovation, and is also a member of the Board of Directors of the International Rescue Committee, a leading global humanitarian organization.  She was formerly a member of the board of directors of the Public Health Institute, a nonprofit organization addressing public health issues and solutions nationwide. She is a member of the Boards of Advisors for RAND Health and for the Philip R. Lee Institute of Health Policy Studies at the University of California-San Francisco.  From 2011 to 2017 she was public member of the Board of Directors of the American Board of Medical Specialties, which assists 24 medical specialty boards in the ongoing evaluation and certification of physicians.   She was a Nieman Fellow at Harvard University in 1986-87. 

Dentzer graduated from Dartmouth and holds a master’s in health care delivery science from Dartmouth as well.  She is a trustee emerita of the college, and chaired the Dartmouth Board of Trustees from 2001 to 2004. She serves on the advisory board for the Center for Global Health Equity at Dartmouth, and previously was a member of the Board of Advisors of Dartmouth’s Geisel School of Medicine for more than two decades. Dentzer holds an honorary master’s degree from Dartmouth and an honorary doctorate in humane letters from Muskingum University. She and her husband have three adult children. 

 

Resources and Optional Pre-Readings

Click here to download a pdf version.

1. Roe v. Wade explained: CBS News - https://www.cbsnews.com/video/roe-v-wade-explained/#x
2. Maps: 
   1. Interactive state by state map: https://states.guttmacher.org/policies/ 
      
   2. Abortion policies in effect as of June 9, 2022: https://www.guttmacher.org/sites/default/files/3538-24.png 
   3. New York Times trackers: https://www.nytimes.com/interactive/2022/us/abortion-laws-roe-v-wade.html?name=styln-abortion-us&region=TOP_BANNER&block=storyline_menu_recirc&action=click&pgtype=Interactive&variant=show&is_new=false
   4. ABC News - Abortion bans since Dobbs and criminal penalties for providers: https://abcnews.go.com/US/interactive-map-shows-abortion-bans-effect-doctors-face/story?id=85881916
3. Amicus (Friend of the Court) Briefs filed in the Dobbs v. Jackson Women’s Health Organization case: 
   1. Equity Scholars – https://www.supremecourt.gov/DocketPDF/19/19-1392/193048/20210920164113157_19-1392%20bsac%20Equal%20Protection%20Constitutional%20Law%20Scholars%20Final.pdf
   2. Major Medical Groups – https://reproductiverights.org/major-medical-groups-amicus-brief-in-dobbs-v-jackson-womens-health/
4. Before Roe v. Wade – Voices that shaped the abortion debate before the Supreme Court’s Ruling, by Linda Greenhouse and Reva B. Siegel: https://documents.law.yale.edu/sites/default/files/beforeroe2nded_1.pdf (Downloadable, free book)
5. Catholic Health Association position: 
   1. Official statement following ruling in Dobbs: “In Catholic health care, we do not perform elective abortions as it is counter to our mission, our values, and our faith. Members of CHA will continue to provide women, children, and families with the highest standards of medical care.” https://www.chausa.org/newsroom/news-releases/2022/06/24/catholic-health-association-of-the-united-states-(cha)-statement-following-ruling-in-dobbs-v.-jackson-women-s-health-
   2. CHA Ethicist position paper on Early Pregnancy Complications and ERDs (ethical religious directives): https://www.chausa.org/publications/health-care-ethics-usa/archives/issues/winter-2014/early-pregnancy-complications-and-the-erds
6. Recent essays by Linda Greenhouse: 
   1. A Requiem for the Supreme Court After Roe's Demise - The New York Times: https://www.nytimes.com/2022/06/24/opinion/roe-v-wade-dobbs-decision.html
   2. Religious Doctrine, Not the Constitution, Drove the Dobbs Decision - The New York Times: https://www.nytimes.com/2022/07/22/opinion/abortion-religion-supreme-court.html
7. Abortion data: https://www.guttmacher.org/united-states/abortion
8. For consideration re: the “red state/blue state” picture – Gavin Newsome is using a portion of his campaign resources to launch billboards in 7 states (Indiana, Mississippi, Ohio, South Carolina, South Dakota and Texas) to “make it clear to women that we have their backs.”  Here are some examples: 
   
   

Humana CMO Will Shrank, Professor Elliott Fisher, and Sue Schick'17, Segment President, Group & Military at Humana, engage in a "fireside chat" style discussion about Humana's approach to integrating insurance products and health service delivery to improve members' health and address social needs.

Biography: Will Shrank

Dr. Shrank joined Humana as Chief Medical Officer in April 2019, having previously been employed by the University of Pittsburgh Medical Center (UPMC) where he served as Chief Medical Officer, Insurance Services Division from 2016 to 2019. At UPMC, Dr. Shrank was responsible for clinical operations, policy and quality for approximately 3.5 million members in Medicare, Medicaid, behavioral health, Managed Long Term Social Supports and commercial lines of business. He also developed and evaluated population health programs to further advance the medical center’s mission as an integrated delivery and financing system.

Previously, Dr. Shrank served as Senior Vice President, Chief Scientific Officer, and Chief Medical Officer of Provider Innovation at CVS Health from 2013 to 2016. Prior to joining CVS Health, Dr. Shrank served as Director, Research and Rapid-Cycle Evaluation Group, for the Center for Medicare and Medicaid Innovation, part of the Centers for Medicaid and Medicare Services (CMS) from 2011 to 2013, where he led the evaluation of all payment and health system delivery reform programs and developed the rapid-cycle strategy to promote continuous quality improvement.



Dr. Shrank began his career as a practicing physician with Brigham and Women’s Hospital in Boston and as an Assistant Professor at Harvard Medical School. His research at Harvard focused on improving the quality of prescribing and the use of chronic medications. He has published more than 250 papers on these topics.

Dr. Shrank received his M.D. from Cornell University Medical College. He completed his residency in internal medicine at Georgetown University and his fellowship in Health Policy Research at the University of California, Los Angeles. He also earned a Master of Science degree in health services from the University of California, Los Angeles and a bachelor's degree from Brown University.

Biography: Elliott Fisher

In his early work, Fisher explored the causes and consequences of the dramatic differences in healthcare spending and utilization across the country, research which led him to the conclusion that the United States was wasting a substantial portion of spending on avoidable and potentially harmful care. The landmark research was cited by Peter R. Orszag as President Barack Obama’s administration crafted the Patient Protection and Affordable Care Act.

Fisher was one of the originators of the concept of “accountable care organizations” (ACOs) and worked with colleagues to carry out the research that led to their inclusion in the Affordable Care Act. His current research is exploring how physician practices, hospitals and integrated delivery systems have adopted innovations in payment and delivery and their impact on patient care. He has published over 200 research articles and commentaries and is a member of the Institute of Medicine. His research and opinions have appeared in multiple national media outlets, including The New York Times and 60 Minutes.
Fisher is a strong supporter of locally organized, financed and operated community health collaboratives and is a co-founder of ReThink Health. As the flagship initiative of The Rippel Foundation, ReThink is dedicated to accelerating health system reform and was founded on the provocative theory that because both health and health care are locally produced, communities themselves can and should be key agents of reform.

He earned a BA from Harvard College, a MD from Harvard Medical School, and a MPH from the University of Washington.

Biography: Sue Schick, MHCDS'17

Sue Schick is Segment President, Group & Military at Humana, where she is responsible for driving the growth and profitability of Humana's Employer Group products including medical and specialty offerings. In addition, Sue is responsible for Humana's Military Business, which is the nation’s largest Medical Services contractor, providing service to active duty and retired military and their eligible family members through TRICARE, the Defense Health Agency. She is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Office Bruce Broussard.

Sue joined the company in February 2020 in the role of SVP, Employer Group, where she partnered with the segment’s leadership team having oversight of employer group sales and market operations and was elected to her current role in September 2021.

Before she joined Humana, Sue spend 16 years in a range of senior-level leadership roles at United Healthcare in its Medicaid and Commercial businesses. In all, Sue has more than 30 years of experience in the industry – across sales, employee benefits, regional management, strategy and growth.

Sue holds a Master’s degree in Healthcare Delivery Science from Dartmouth College. She also serves on the Board of Trustees of Randolph-Macon College and the National Board of Trustees of the March of Dimes.

'At-home self-testing kits for SARS-CoV-2: Assessing How Consumers Interpret and Act on Results'

Description:

At-home self-testing kits for SARS-CoV-2: Assessing How Consumers Interpret and Act on Results

As COVID-19 self-test kits become readily available throughout the country, the hope is that these kits will help us reopen more fully while safely containing COVID-19. Whether this occurs depends upon how reliably the tests detect the presence of COVID-19 and on consumers’ ability to correctly interpret and appropriately act upon test results—particularly negative results.

Join MHCDS and Geisel School of Medicine Professor Steven Woloshin to discuss his research on medical communication in the context of COVID-19 testing. Professor Woloshin’s recent publications include lead authorship of a NEJM perspective piece on the implications of false-negative COVID test results and a JAMA IM study assessing consumers’ ability to interpret and act on test results when given FDA-approved instructions. The program will be based on these papers and include advice about common sense approaches system leaders, health care providers, and policymakers can employ to help their patients, and the public safely implement self-testing.

"Knowing what to do with test results is as important as testing." Prof. Steven Woloshin
  

Friday, March 25, 2022
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography:

Steven Woloshin is co-director of the Center for Medicine and Media at The Dartmouth Institute and a general internist. He and research partner, Lisa Schwartz, has worked to improve the communication of medical evidence to physicians, journalists, policymakers, and the public to help them see through excessive fear and hope created by exaggerated and selective reporting in medical journals, advertising, and the news.

Their research themes include: medicine in the media, the science of effective risk communication, prescription drugs, overdiagnosis, and the marketing of medicine. Woloshin and Schwartz’s seminal work helped to establish the field of health-related numeracy. He and Schwartz created the "drug facts box," drug-benefit and harm-data summaries shown in clinical trials to improve consumer decision-making. The FDA's Risk Communication Advisory Committee unanimously endorsed the box and Congress directed FDA to consider it (S.3507 Affordable Care Act). While the FDA has not yet implemented boxes; they replicated Woloshin and Schwartz's findings, acknowledged to Congress that boxes influenced their Guidances and created the Trials Snapshots website with drug box content. Based on their work developing “risk charts" the National Cancer Institute created the Know Your Chances website.

Woloshin is a frequent contributor to major media outlets, including The Washington Post and The New York Times and co-authored two books: Know Your Chances and Overdiagnosed. For more than a decade, Woloshin and Schwartz have led the “Medicine in the Media” workshop with the NIH, teaching over 500 health journalists how to interpret and report medical research. In announcing that Woloshin and Schwartz received the 2017 McGovern Award from the American Medical Writers Association, President Lori Alexander said, “These two physicians are my heroes because of their commitment to improving the quality of messages directed at lay audiences.”

Woloshin is a founding member of the Steering Committee for Preventing Overdiagnosis, an annual, international conference, Advisory Board member of AllTrials, and collaborator in Informed Health Choices (improving critical thinking skills in schools).

He earned a BA from Boston University, an MS from the Geisel School of Medicine at Dartmouth, and an MD from the Boston University School of Medicine.

 
Download Presentation (.pdf) ⤓

'Called In versus Called Out: Advancing Equity through Engaging Unlikely Allies'

Description:

What if some of the very people contributing to an unjust culture of health in the US could be engaged in developing solutions? As a white, male, relatively conservative hospital CEO in one of the most geographically underserved and racially diverse areas of the United States, Benjamin Anderson was surrounded by health disparities. Yet, as equity had risen to the center of the national conversation during his career, he noticed it seemed to exclude rural America, which was home to some of the poorest health outcomes in the US. An unlikely cold call and invitation from Duane Reynolds in Atlanta would change his perspective and ignite his passion for developing equitable systems. In this discussion, Benjamin and Duane will discuss the circumstances around their fruitful partnership, offering practical, empathetic tools for building trust and advancing progress.
  

Monday, November 15, 2021
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Benjamin Anderson MHCDS'16

Benjamin Anderson is Vice President for Rural Health and Hospitals at the Colorado Hospital Association, where he provides leadership and direction in the development and execution of the Association's rural strategies, advocates on behalf of rural hospitals and health systems and works to develop strategic partnerships with organizations that affect the health of rural Americans.

Prior to joining CHA, Benjamin served as CEO of Kearny County Hospital a comprehensive rural health care delivery complex in Lakin, Kan. that serves patients of 30 nationalities within a 180-mile radius. Anderson is a recognized leader in transforming rural health care through a mission-driven approach to recruiting physicians to underserved areas, tying together domestic and international service. Kearny County Hospital is now at the forefront of innovations in health care delivery to improve care to underserved U.S. populations and his work was recently recognized on CBS Sunday Morning, and in POLITICO and Sports Illustrated.

Anderson was named to Becker's Hospital Review's Rising Star list of health care leaders under 40 and one of Modern Healthcare's 2014 Up and Comers. He earned a Bachelor of Arts in English (2004) and a Master of Business Administration (2007) from Drury University in Springfield, Mo. and a Master of Health Care Delivery Science degree from Dartmouth College in Hanover, N.H.

Biography: Duane Reynolds

Duane Reynolds is the founder and CEO of Just Health Collective. Just Health Collective guides organizations in creating cultures of belonging, enabling a fair and just opportunity for everyone to achieve optimal health. Their services include learning collaboratives, consulting, and a digital engagement community called the Just Health Collective Village. The JHC Village brings together cross-industry professionals committed to sharing best practices, lessons learned, and innovative approaches to advancing belonging in health and health care. Previously Reynolds was a healthcare consulting director at The Advisory Board Company, developing the division’s first inclusion and diversity department — and serving as its inaugural chief executive. Most recently, he was the president and CEO of the American Hospital Association's Institute for Diversity and Health Equity and has held operational leadership positions at Johns Hopkins Medicine, Emory Healthcare, OhioHealth, and Optum, a United Health Group company.

Super-Admin Content Block

Continuing Education Credit Document

 

Virtual Forum | State of Innovation 2021

Visit our event website for session descriptions and biographies

Presentation Slides»

Websites mentioned»

• ONE Virginia
• Commonwealth of Virginia COVID-19 Equity Leadership Task Force
• Virginia Department of Health: Equity at a Glance Dashboard
• A Case Study Of The Virginia Covid-19 Equity Leadership Task Force And Health Equity Working Group

Presentation Slides»
Cleveland Clinic COVID-19 Response Digital Health Playbook

Books Mentioned:

• How Stella Saved the Farm: A Tale About Making Innovation Happen by Vijay Govindarajan and Chris Trimble
• The Wide Lens by Ron Adner

Book Mentioned:

• An American Sickness: How Healthcare Became Big Business and How You Can Take It Back by Elisabeth Rosenthal

Presentation Slides»

 

 
Download Article: Organizational Ethics Support for Health Care Leaders during the COVID-19 Pandemic and Beyond(.pdf) ⤓

'Organizational Ethics in Practice: Decision Support for Institutional Leaders'

Description:

At the outset of the COVID pandemic, some health systems turned to ethicists for help devising guidelines for the crisis, including standards of care, managing visitors, and the possibility that the need for ICU support would exceed capacity. At the University of Vermont Medical Center and Dartmouth Hitchcock Medical Center, ethicists integrated into the systems' decision-making processes. They became intimately involved in developing policy responses to the pandemic. This collaboration led to a paper accepted for publication in the Journal of Hospital Ethics.

In this seminar, MHCDS Ethics Professor, William Nelson, will moderate a discussion with Sue Reeves, Executive VP, DHMC; Tim Lahey, Director of Clinical Ethics, UVM Medical Center; and Isabelle Desjardins, CMO, UVM Medical Center. They will discuss their collaborative effort, how it impacted UVM and DHMC's response to COVID, and the future of their collaborations beyond the crisis.
  

Friday, May 28, 2021
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Sue Reeves

Susan A. Reeves, EdD, RN, CENP, Executive Vice President of Dartmouth-Hitchcock Medical Center (DHMC). She is responsible for establishing and executing DHMC's short and long-range objectives in the context of Dartmouth-Hitchcock Health's (D-HH) Strategic Plan. These objectives will ensure DHMC's patients receive high-quality, efficient, and effective care. Collaborating with D-HH's Chief Clinical Officer, Sue analyzes the day-to-day operation of DHMC and aligns and integrates DHMC into the D-HH System. Reeves also serves as Chief Nursing Executive for D-HH and is responsible for setting nursing's strategic direction and aligning nursing practices across all of D-HH's entities.

Reeves possesses decades of knowledge and experience and has been a member of the Dartmouth-Hitchcock community for more than 40 years. Early in her career, her clinical specialty was oncology, with a sub-specialty in radiation oncology nursing. Later, she served on the senior leadership team. She was administratively responsible for the D-H's inpatient hospital, Norris Cotton Cancer Center, and the Emergency Services programs.

Reeves received her Diploma in Nursing from Mary Hitchcock Memorial Hospital in 1980. She earned a Bachelor of Science with a major in Nursing from Colby-Sawyer College (1988); a Master's Degree in Nursing Administration from the University of New Hampshire (1991); and a Doctorate in Educational Leadership and Policy Studies from the University of Vermont (2010).

Biography: Tim Lahey

Tim Lahey, MD, MMSc, is an infectious disease physician and director of ethics at the University of Vermont Medical Center and professor of Medicine at UVM's Larner College of Medicine. Beyond scholarly publications about HIV, tuberculosis, ethics, and medical education, he has written for The New York Times, Washington Post, Atlantic, and beyond.

Tim received an AB in English Literature from Georgetown University (1994), an MD from Duke University School of Medicine (1998), and an MMSc in Translational medicine from Harvard Medical School (2007).

Biography: Isabelle Desjardins

Isabelle Desjardins, MD, Chief Medical Officer at the University of Vermont Medical Center, the only Level 1 Academic Medical Center in Vermont and Upstate New York, is responsible for providing physician executive leadership, direction, and administration of medical management, including the integration, coordination, and improvement of clinical care and patient safety. She is also an Associate Professor in the Department of Psychiatry at Larner College of Medicine at the University of Vermont. Isabelle is the founding partner of WISER Systems, LLC, an information technology software company that offers evidence-based prediction tools for high-risk human behaviors.

Isabelle earned her medical degree at the University of Montreal and completed her psychiatry residency training and geriatric psychiatry fellowship at Emory University in Atlanta. She is the mother of two, fluent in three languages. She spends her free time – Pre-COVID, of course - traveling the world with her life partner, cycling, trekking, skiing, mountaineering, attending major art events, and getting a taste of the latest best foodie spots.

Biography: Bill Nelson

William Nelson, MDiv, PhD is Director of the Ethics and Human Values Program and a Professor in The Dartmouth Institute for Health Policy and Clinical Practice (TDI) and in the Departments of Medical Education and Community and Family Medicine at the Geisel School of Medicine at Dartmouth. Dr. Nelson directs his teachings at Geisel and TDI, his publications, and his research towards increasing the understanding that ethics is foundational to health care delivery and health. He is the author of over 125 articles, book chapters, and books. Dr. Nelson has received many awards, including the US Congressional Excalibur Award for Public Service. The Department of Veterans Affairs established the annual competitive “William A. Nelson Award for Excellence in Health Care Ethics” and, in 2006, was awarded an Honorary Doctorate of Humane Letters from Elmhurst College. He serves as the ethics advisor to the American College of Healthcare Executives.

He received his MDiv from Andover-Newton Theological School and his PhD from Union Graduate School and University.

'The OptumHealth Strategy: What is the Strategy and How Does It Fit Into a Better Health Care System in the US? '

Description:

Professor Robert Hansen will moderate a dialog and Q&A with OptumHealth CEO Wyatt Decker about OptumHealth’s strategy and its impact on patients and the health care market.
  

Thursday, May 13, 2020
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Wyatt Decker

Wyatt Decker, M.D., MBA, joined Optum in 2019. In his role as chief executive officer of OptumHealth, Dr. Decker oversees the care delivery and ambulatory care capabilities of OptumCare, as well as major platforms serving Behavioral Health, Population Health, Complex Care, and consumer offerings at Optum. He is leveraging the full value of Optum's distinctive assets in data, analytics, technology, and clinical expertise to improve the health outcomes and experiences for the millions of people receiving care in local care systems and everywhere Optum serves consumers and patients.

Prior to joining Optum, Dr. Decker served for more than two decades at Mayo Clinic, one of the largest not-for-profit, academic health systems in the U.S. He most recently held the dual role of chief medical information officer for Mayo Clinic, and CEO of Mayo Clinic in Arizona. At Mayo Clinic, Dr. Decker pioneered the use of innovative digital technologies, including telemedicine and AI, to deliver health care expertise to affiliated care providers nationwide, and lead the digital strategy around engaging and empowering patients.

Under his leadership, Mayo Clinic in Arizona was named the number one safest teaching hospital in the U.S., the number one hospital in Arizona by U.S. News and World Report, and achieved the highest possible CMS ratings for both patient quality and patient experience. He oversaw the launch of Mayo Clinic Alix School of Medicine in Arizona and the building of an advanced National Cancer Institute-designated Cancer Center.

Dr. Decker also has served as a Professor of Emergency Medicine at the Mayo Clinic College of Medicine and directed the Emergency Medicine Residency Training program at Mayo Clinic.

Dr. Decker holds an M.D. from Mayo Clinic Alix School of Medicine and an MBA from Kellogg School of Management, Northwestern University, and a Bachelor of Science from the University of California, Santa Cruz.

Biography: Robert Hansen

Robert Hansen has been on the faculty of Tuck since 1983. From 1995-2015 he served as Associate Dean or Senior Associate Dean, with various responsibilities, including the MBA program, faculty and research programs, and the launching of the Tuck Business Bridge and Master of Health Care Delivery Science (MHCDS) programs. He most recently served as Interim Director of the Energy Initiative at Dartmouth, charged with the creation of the new Arthur L. Irving Institute for Energy and Society.

Hansen's research, much of it on auction-based markets, has been published in journals such as The American Economic Review, The Rand Journal of Economics, Economic Inquiry, Journal of Economic Behavior and Organization, Journal of Business, and Northwestern Law Review. Currently, he is studying drug pricing and vertical integration of hospitals. He has taught courses in health economics, energy economics, managerial economics, game theory, environmental economics, securities markets and investment banking, investments, and public policy. He currently co-teaches the Health Economics and Policy course in the MHCDS program.

Hansen completed his undergraduate work at Northern Michigan University and received an MA and PhD in Economics from UCLA. He was a consultant with The LEK Partnership from 1988-1990.

'Leadership in the Time of COVID'

Description:

The past year presented an unprecedented-in-our-time challenge for leaders across the health care delivery system. For first time leaders, Vicki Loner’14, CEO at OneCare Vermont; Michael Costa’19; CEO at Northern Counties Health Care Inc.; and Stephen Leffler’16, President and COO at UVM Medical Center, all of whom faced this challenge within a year of assuming leadership of their organizations, the dynamics of new leadership became entwined with those of crisis management. Join us for a discussion with Vicki, Steve and Michael, facilitated by MHCDS Personal Leadership Professor Pino Audia, about effective leadership during a crisis and the unique challenges and opportunities these situations present for new leaders.
  

Friday, April 30, 2021
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Vicki Loner'14

Vicki E. Loner, MHCDS, RN, CCM, PAHM, is the Chief Executive Officer of OneCare Vermont. She has over 27 years of experience in health care and is recognized locally and nationally for her unique combination of clinical, quality, and health care expertise. Vicki has played an integral role in implementing extensive health care and payment reform under Vermont's All-Payer Accountable Care Model over the last four years and has been involved with much of Vermont's State Healthcare Reform efforts over the last ten years. She has in-depth knowledge of state, federal, and national health care standards and is committed to the continuous improvement of Vermonters' quality of healthcare. Before joining OneCare in 2013, Vicki served as Deputy Commissioner for the Department of Vermont Health Access and held clinical leadership roles at MVP Health Care and BlueCross and BlueShield of Vermont. She began her health care career as a registered nurse (RN) and completed her Bachelor of Science (BS) degree summa cum laude in Health Care Administration and Nursing. In 2014, she completed her Master of Health Care Delivery Science (MHCDS) degree from Dartmouth College.

Biography: Michael Costa'19

Michael Costa serves as CEO of Northern Counties Health Care, a rural network of community health centers, dental centers, and Medicare-certified home care and hospice division in Vermont's Northeast Kingdom. Previously, Michael devoted nearly twenty years to public service in states around the country. In Vermont, Michael served in both the democratic and republican administrations, helping to design Vermont's first-in-the-nation All-Payer Accountable Care Organization Model Agreement with CMS and Vermont's efforts to establish a universal health care program. Also, Michael served as the Deputy Commissioner of the State Medicaid program, where he was responsible for financial operations, managed care operations, the State's federal waivers, and payment and delivery system reform efforts. Michael holds a bachelor's degree from Bates College, a law degree from the University of Wisconsin, and a master's degree in Health Care Delivery from Dartmouth College.

Biography: Stephen Leffler'16

Stephen Leffler, M.D., was named President and Chief Operating Officer of UVM Medical Center effective January 1, 2020. He has worked at UVM Medical Center as an emergency room physician for more than 25 years and is a surgery professor at the UVM College of Medicine. Dr. Leffler has worn many hats at UVM Medical Center and UVM Health Network during his career. He served as Chief Population Health and Quality Officer for UVMHN from 2017-2019, as Chief Medical Officer at UVMMC from 2011-2017, and as Medical Director of the Emergency Department at UVMMC for several years before that. He has also served as President of the Medical Staff at UVMMC, President of the Vermont Medical Society, and Chair of the ONE Care Board. Dr. Leffler received his medical degree from the UVM College of Medicine and completed residency training in emergency medicine at the University of New Mexico before joining the UVM/Fletcher Allen faculty in 1993. He completed his Master’s in Health Care Delivery Science at Dartmouth in 2016.

Biography: Pino Audia

Pino Audia is a professor of Management and Organizations at the Tuck School of Business at Dartmouth College where he is also the founding faculty director of the Center for Leadership. Prior to Tuck, he was on the faculty of the Haas School of Business at U.C. Berkeley and London Business School.

His award winning research focuses on psychological barriers to organizational adaptation and leadership effectiveness and social barriers to entrepreneurial activity. In recent papers he has analyzed the impact of self-enhancement on decision making and learning as well as biases in the assessment of social networks. In addition, in his work on geographic communities he has integrated organizational ecology and social network theory to develop a new approach to the study of inter-community relations. Currently, besides continuing his work on self-enhancement and learning, he is applying insights from his research on geographical distance to the analysis of social networks inside organizations.

In addition to being published in top academic journals such as American Journal of Sociology, Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Management Science, Organization Science, and Organizational Behavior and Human Decision Processes, his research has been featured in Forbes, Business Week, The Washington Post, National Public Radio, Fast Company, The Wilson Quarterly, IEEE Spectrum, CNN, and several international media outlets. A winner of the Outstanding Publication in Organizational Behavior award from the Academy of Management, a finalist for the California Management Review’s Accenture Award, and a finalist for the best paper in the Academy of Management Journal, Prof. Audia lectures on leadership, power and influence, and managing change.

'An interview of Dr. Otis Brawley by Susan Dentzer'

  

Monday, January 18, 2021
3:00 PM - 4:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Otis Brawley, MD

Otis Brawley is a globally-recognized expert in cancer prevention and control. He has worked to reduce overscreening of medical conditions, which has revolutionized patient treatment by increasing quality of life and reducing health disparities.

Brawley’s research focuses on developing cancer screening strategies and ensuring their effectiveness. He has championed efforts to decrease smoking and implement other lifestyle risk reduction programs, as well as to provide critical support to cancer patients and concentrate cancer control efforts in areas where they could be most effective. Brawley currently leads a broad interdisciplinary research effort on cancer health disparities at the Bloomberg School of Public Health and the Johns Hopkins Kimmel Cancer Center, striving to close racial, economic, and social disparities in the prevention, detection, and treatment of cancer in the United States and worldwide. He also directs community outreach programs for underserved populations throughout Maryland.

Brawley joined Johns Hopkins University as a Bloomberg Distinguished Professor in 2019 from the American Cancer Society and Emory University.
 

Biography: Susan Dentzer

Susan Dentzer is Senior Policy Fellow for the Robert J. Margolis Center for Health Policy at Duke University. Based in Washington, DC, where the center’s research team is located, she focuses on the COVID-19 pandemic response; health system transformation, such as through telehealth; biopharmaceutical policy; health care issues in the 2020 elections, and other key health policy issues.

Dentzer is one of the nation's most respected health and health policy thought leaders and a frequent speaker and commentator on television and radio, including PBS and NPR, and an author of commentaries and analyses in print publications such as Modern Healthcare. She was also the editor and lead author of the book Health Care Without Walls: A Roadmap for Reinventing U.S. Health Care, available on Amazon.com.

From March 2016 to February 2018, Dentzer was President and Chief Executive Officer of NEHI, the Network for Excellence in Health Innovation, a nonprofit, nonpartisan organization then composed of more than 80 stakeholder organizations from across all key sectors of health and health care. From 2013 to 2016, she was senior policy adviser to the Robert Wood Johnson Foundation, the nation’s largest philanthropy focused on health and health care in the United States, and before that, was the editor-in-chief of the policy journal Health Affairs. From 1998 to 2008, she was the on-air Health Correspondent for the PBS NewsHour. Dentzer wrote and hosted the 2015 PBS documentary, Reinventing American Healthcare, focusing on the innovations pioneered by the Geisinger Health System and spread to health systems across the nation.

Dentzer is an elected member of the National Academy of Medicine (formerly the Institute of Medicine) and also serves on the Board on Population Health and Public Health Practice of the National Academies of Science, Medicine, and Engineering. She is an elected member of the Council on Foreign Relations; a fellow of the National Academy of Social Insurance; and a fellow of the Hastings Center, a nonpartisan bioethics research institute. She is also a member of the Board of Directors of the International Rescue Committee, a leading global humanitarian organization; a member of the board of directors of Research!America, which advocates on behalf of biomedical and health-related research; and a member of the board of directors of the Public Health Institute, a nonprofit organization addressing public health issues and solutions nationwide. Dentzer serves on the global access public policy advisory committee for Roche, the international biopharmaceutical company based in Basel, Switzerland. She is a member of the Boards of Advisors for RAND Health and for the Philip R. Lee Institute of Health Policy Studies at the University of California-San Francisco. From 2011 to 2017 she was public member of the Board of Directors of the American Board of Medical Specialties, which assists 24 medical specialty boards in the ongoing evaluation and certification of physicians.

Dentzer graduated from Dartmouth, is a trustee emerita of the college, and chaired the Dartmouth Board of Trustees from 2001 to 2004. She serves on the advisory board for the Center for Global Health Equity at Dartmouth, and previous was a member of the Board of Advisors of Dartmouth’s Geisel School of Medicine or more than two decades. Dentzer holds an honorary master’s degree from Dartmouth and an honorary doctorate in humane letters from Muskingum University. She and her husband have three adult children.

 
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'When to Speak Out: The Three Questions Health Care Leaders Need to Answer Before Taking a Public Position on Social Issues'

Description:

In recent years, leaders across all industries have faced pressure from their constituencies to take positions on social issues. For leaders of health care institutions or professional organizations, these decisions can be particularly fraught because they are looked to as scientific experts and their advice has significant public health implications. Yet, key constituencies within the institution or among a professional organization’s members may hold starkly different views.

In his recent Harvard Business Review article, When Should Your Company Speak Up About a Social Issue, MHCDS Professor of Management, Paul Argenti outlines a three-pronged test for determining when to speak out about social issues. Join Professor Argenti and Shawn Martin'20, CEO/EVP of the American Academy of Family Physicians and MHCDS Alumnus, for an engaging discussion about how health care professional associations and institutions can apply this approach to make practical and principled decisions about when to speak out on social issues.
 

Thursday, December 17, 2020
5:00 PM - 6:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography: Paul Argenti

Professor Paul A. Argenti has taught management, corporate responsibility, corporate communication, and healthcare management starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School, and since 1981 as a faculty member at Dartmouth’s Tuck School of Business. He has also taught as a visiting professor at the International University of Japan, the Helsinki School of Economics, Erasmus University in the Netherlands, and Singapore Management University. He currently serves as Faculty Director for Tuck’s Leadership and Strategic Impact Program.

Professor Argenti’s textbook, Corporate Communication, Eighth Edition, will be published through McGraw-Hill/Irwin in 2021. He is also the author of Corporate Responsibility, which focuses on corporate values, shared value, corporate character, and the purpose of the corporation in modern society. Argenti co-authored (with Courtney Barnes) Digital Strategies for Powerful Corporate Communication, published by McGraw-Hill in 2009. Some of his other books include: Strategic Corporate Communication, published in 2007 by McGraw-Hill, The Power of Corporate Communication (co-authored with UCLA’s Janis Forman), published by McGraw-Hill, and The Fast Forward MBA Pocket Reference (several editions), released through Wiley. Professor Argenti has written numerous articles for academic publications and practitioner journals such as Harvard Business Review, California Management Review, and Sloan Management Review. Professor Argenti also blogs regularly for publications such as Harvard Business Review, the Washington Post, and US News & World Report and appears frequently on radio (NPR and APM) and television (CNBC, CNN) commenting on topics related to management, communications, reputation, and corporate responsibility.

Professor Argenti is a Fulbright Scholar and a winner of the Pathfinder Award in 2007 from the Institute for Public Relations for the excellence of his research over a long career. The Ethisphere Institute has also listed him as one of the most influential people in Business Ethics. He served on an advisory board to the President of the World Bank for five years and the Board of Trustees for the Ethisphere Institute. He has also served on advisory boards to CEOs globally for a variety of companies. Finally, he has consulted, run training programs in communication, and coached executives at hundreds of organizations globally over the last three decades including John Deere, The Detroit Lions, Mitsui, Novartis, and Cedars Sinai. You can follow Professor Argenti on twitter at www.twitter.com/paulargenti.

Biography: Shawn Martin'20

Shawn Martin serves as executive vice president and chief executive officer for the American Academy of Family Physicians. The AAFP is the medical specialty organization representing 136,700 family physicians and medical students nationwide.

Martin works with the AAFP Board of Directors on the mission, strategy and vision for the AAFP and provides representation to other organizations, including medical, public, and private sectors.

Prior to joining the AAFP senior management team, Martin served as director of government relations and health policy and director of socioeconomic affairs at the American Osteopathic Association. He began his career at AOA as the assistant director of congressional affairs from 1999 to 2000, when he was promoted to deputy director of government relations and director of congressional affairs. In 2006, he was named director of government relations and health policy and, in 2011, he also became director of socioeconomic affairs at the AOA.

Martin has served on the National Quality Assurance Coalition Patient Centered Medical Home Advisory Board, the Agency for Healthcare Research and Quality Practice Transformation Advisory Board, the Hospital and Facilities Accreditation Program Patient-Centered Medical Home Advisory Panel. He serves in leadership roles of several coalitions in Washington, including a six-year period as chair of the Health Coalition on Liability and Access. He also is an active member of the Patient Centered Primary Care Collaborative, where he has served in several official leadership roles since its inception in 2006.

In 2010, Martin received the Ryland Medal for Health Policy from the New York Institute of Technology, and in 2009, he received the Oklahoma Osteopathic Association President’s Citation. He was named by The Hill as one of the top 10 health care lobbyists in Washington, DC.

A native of Oklahoma, Martin earned his Bachelor of Science degree in business administration and marketing from Phillips University and a Masters of Health Care Delivery Science from Dartmouth College.

Super-Admin Content Block

Continuing Education Credit Document

'David v. Goliath Negotiations: Lessons for Modern Healthcare'

Description:

This is a story of biblical proportions. A small private practice group caught between two Healthcare Goliaths, with a long history of distrust, who decide to go to battle in their war to increase revenue and control of the lucrative outpatient surgical market. Like David, Dr. Racca as leader of the small practice group, finds himself in immediate danger when his largest payor, a not for profit integrated healthcare organization, informs him that they will no longer contract with his surgery center nor renew his lease. David, whose very survival is at stake, has to not only try to negotiate a solution but make contingency plans in case everything falls apart.

This presentation will share lessons learned from that complex, multi-party negotiation. In negotiating against this "Goliath" Dr. Racca utilized many MHCDS-acquired skills and knowledge base from many areas of the curriculum including finance, change management, leadership and operations along with negotiations.
 

Thursday, November 19, 2020
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

Biography:

Jeffrey Racca, MD, MS is an orthopedic surgeon in Albuquerque, NM. Over the last six years he has also been President of New Mexico Orthopaedics(NMOA). This leadership role and the desire to increase value in healthcare led him to Dartmouth and MHCDS from which he graduated in 2019. This year NMOA opened a new 68,000 square foot clinic and a larger ambulatory surgery center which will increase value for its patients.

 

Visit our Event Website for descriptions and biographies

 
Download Presentation(.pdf) ⤓

'COVID-19 and Rural Health Equity (in NNE)'

Description:

A new study from the Center for Global Health Equity at Dartmouth revealed key strengths in the rural Northern New England response that contributed to low infection rates and mitigated the impacts on the region’s vulnerable populations.

The study, COVID-19 and Rural Health Equity in Northern New England: Impacts on Health Equity, analyzes the early phase of the regions pandemic response. Launched in March as the region braced for a surge of COVID-19 cases, researchers conducted more than 50 interviews with leaders from health systems, social service organizations, and communities across New Hampshire and Vermont. The research sought to understand both the immediate and longer-term impacts of COVID-19 on rural health systems and communities and to define key priorities for action, research, and advocacy in the pandemic response and recovery period.
  

Thursday, July 16, 2020
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

For questions about this program or to suggest a topic for a future virtual seminar, please contact Molly Castaldo»

Biography: Elizabeth A. Carpenter-Song

My work explores lived experiences of mental illness and the contemporary context of U.S. mental health services. As a medical and psychological anthropologist, my scholarship aims to contribute to flows of knowledge and practice between anthropology and medicine. My scholarship is grounded in experience-based and meaning-centered approaches in medical and psychological anthropology, which aim to unite engagement with lived experiences of distress with attention to how structural forces produce and exacerbate suffering. My research in the anthropology of mental health spans three primary areas: (1) examining lived experiences of illness, recovery, and health services; (2) examining the culture of U.S. psychiatry; and (3) translating anthropological concepts and methods to mental health research and practice.

Biography: Anne N. Sosin

Anne serves as the Global Health Initiative Program Director. In this role, she oversees the Dickey’s Center’s growing portfolio of global health activities. Anne comes to the Center following more than 10 years of experience leading global health and international development partnerships at the local, national, and international level. Anne holds a BA from Dartmouth College and a MPH from Johns Hopkins University Bloomberg School of Public Health.

'Incentivizing Innovation: Pull Funding for a COVID-19 Vaccine'

Description:

Vaccine development is notoriously underfunded due to relatively low return on investment. ‘Pull funding’, through which governments or other investors commit in advance to paying a reasonable price for an effective vaccine, increases investment by guaranteeing a market and return on investment and, unlike research and development grants, doesn’t require the investor to pre-judge which candidate vaccine is most likely to work. By stimulating investment in vaccine development, the social benefit of this approach can be enormous—but not everyone is a fan. Join Economics Department Professor Christopher Snyder to learn how this approach could be used to accelerate production of a COVID-19 vaccine. He will present a paper he recently coauthored entitled, “Designing Pull Funding for a COVID-19 Vaccine”, and respond to your questions.
  

Thursday, June 18, 2020
7:00 PM - 8:00 PM (Eastern Time)
via Zoom Video Conferencing
Cost: FREE

For questions about this program or to suggest a topic for a future virtual seminar, please contact Molly Castaldo»

Biography:

Christopher Snyder is the Joel Z. and Susan Hyatt Professor in the Economics Department at Dartmouth College. He specializes in the fields of industrial organization, law and economics, and microeconomic theory. He is a Research Associate in the National Bureau of Economic Research, Treasurer of the Industrial Organization Society, an Editor for the Journal of Law and Economics, and an Associate Editor for the Review of Industrial Organization. He received his Ph.D. in Economics from the Massachusetts Institute of Technology in 1994. He lives in Hanover, New Hampshire, with his wife, Maura Doyle, who is a senior lecturer in the Economics Department, and their three daughters.

 
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'Evidence-Based Advice for the Age of COVID-19'

Description:

As a health policy researcher, Professor Lindsey Leininger’s career has focused on teaching people how to think about health care data. At MHCDS, her Leveraging Data course gives leaders the tools to do “data diligence” so that they can make smart decisions using the insights from advanced analytics.

When the COVID-19 pandemic struck, her family and friends began turning to her as a source of reliable COVID information, and upon learning that others in her professional network also served as “nerd nodes of trust”, Professor Leininger teamed up with eight other public health researchers to disseminate evidence-based information on the pandemic via “Dear Pandemic” social media profiles on Facebook, Instagram and Twitter. The team also triages media and policy advisory activities, allowing them to efficiently respond to inquiries from those seeking to navigate the overwhelming volume of COVID news.

Please Join Professor Leininger for a discussion about how to speak effectively about evidence-based health care to personal and professional connections, policy makers and the media.
  

Thursday, June 4, 2020
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
​Cost: FREE

Biography:

Lindsey Leininger is a health services researcher who specializes in the health care experiences of vulnerable populations. Prior to joining Tuck, she spent a decade designing and managing advanced analytics projects supporting the Medicaid program. She pursued this work in both academic and non-academic settings, most recently as an associate director and senior researcher at Mathematica Policy Research. She has a longstanding interest in teaching and translating quantitative methods to professionals, and has taught and trained physicians, policy makers, and health care administrators.

'How Can Leaders Promote Resilience in the Time of COVID-19?'

Description:

Fear, uncertainty, and loss are increasing stress levels for all of us and these feelings are magnified among frontline workers whose jobs place them and potentially their families, in jeopardy and who witness death first-hand. Whether your team is on the frontlines now or supporting them, whether you are anticipating a surge, in the midst of one, or transitioning beyond the initial crisis, how can you, as a leader promote resilience for your team and their family members?

In this virtual seminar, Professor Amber Barnato, MD will facilitate a discussion among resilience experts Abby Rosenberg, MD, Wayne Sotile, PhD, and Gary Simonds'17, MD, MS, in which they will translate their research and experience into practical guidance for resilience-positive leadership during the COVID’19 crisis.
 

Thursday, April 23, 2020
7:00 PM - 8:00 PM (Eastern Time)
via Zoom Video Conferencing
The Zoom room will remain open 8:00pm-8:30pm for participants who would like to continue the conversation, connect, share experiences, questions, stories, etc.

Biography: Amber Barnato

Professor Amber E. Barnato is a board-certified preventive medicine and public health physician with advanced training in decision science. Her research focuses on variation in end-of-life intensive care unit (ICU) and life-sustaining treatment use.

Barnato's research is the source of the frequently cited statistic that “one in five Americans will die with ICU services” and the key finding that black patients’ higher use of intensive care at the end of life is largely attributable to their use of higher-intensity hospitals. Her work has focused both on refining measures of hospital end-of-life treatment intensity and exploring the mechanisms underlying variations in these measures using mixed qualitative and quantitative approaches, including participant observation, simulation, and mental-models interviewing. This research has led to a conceptual model regarding the interplay among provider social norms, patient and family expectations, and physician decision making heuristics, which she summarized in a recent invited overview in Health Affairs.

More recently she has begun developing and testing interventions to modify patient and provider behavior related to advance care planning and end-of-life decision making using behavioral decision theory with the goal of better aligning patient values with medical decisions and reducing the burden of surrogate decision making.

In 2017, Barnato was named the inaugural Susan J. and Richard M. Levy 1960 Distinguished Professor in Health Care Delivery. She was previously associate professor of medicine, clinical and translational science, and health policy and management at the University of Pittsburgh School of Medicine and Graduate School of Public Health. Throughout her career she has published more than 100 research articles, advised more than 60 medical students committed to clinical research careers, and mentored seven faculty through their transition to independence.

Barnato earned a BA from the University of California at Berkeley, an MD from Harvard Medical School, an MPH from the University of California at Berkeley, and an MS from Stanford University.

Biography: Abby Rosenberg

Abby R. Rosenberg, MD, MS, MA, is an Associate Professor of Pediatrics at the University of Washington, with joint appointments in the divisions of Bioethics & Palliative Care, and Hematology-Oncology. She received her MD from Stanford University and did her pediatrics residency and fellowship training at Seattle Children’s and the University of Washington. Her additional training includes a Master of Science in Clinical Research Methods and a Master of Arts in Bioethics, both from the University of Washington.

She is the director of the “Palliative Care and Resilience” research center at Seattle Children’s Research Institute, and the director of Pediatrics in the University of Washington Cambia Palliative Care Center of Excellence. Her scholarship focuses on the intersection of medical, psychosocial, and bioethical issues involved in the care of children, adolescents, and young adults with serious illness. Specifically, she and her team endeavor to create evidence-based interventions to promote patient and family resilience. Current projects include three R01-funded randomized trials to test her novel resilience intervention in populations of teens with serious illness.

Biography: Wayne Sotile

Dr. Wayne Sotile is a pioneer in the fields of health psychology, resilience, and work/life balance for high performing people. He is one the world’s most seasoned clinicians specializing in life coaching for physicians.

A former faculty member of the Wake Forest University School of Medicine, Dr. Sotile served for more than thirty years as director of psychological services for the Wake Forest University cardiac rehabilitation program and as Co-Director of Sotile Psychological Associates, in Winston-Salem. He has received lifetime career achievement awards from the American Academy of Medical Administrators and from the American Association of Cardiac and Pulmonary Rehabilitation.

Dr. Sotile’s solution-focused life coaching process emphasizes practical applications of evidence-based findings from the combined fields of resilience, positive psychology, marriage/family systems, and adult developmental psychology.

Biography: Gary Simonds'17

Dr. Gary Simonds D’70 MHCDS’17 trained in Neurosurgery and initially practiced at Water Reed Army Medical Center. After leaving the Army he practiced at Geisinger Medical Center for 9 years and then created and ran the Neurosurgery Division and Residency Training Program at Virginia Tech-Carilion School of Medicine/Carilion Clinic. He retired from clinical neurosurgery this year but remains a Professor at the Virginia Tech School of Neuroscience, the Virginia Tech Carilion School of Medicine, and the Virginia College of Osteopathic Medicine. Throughout his career he has been very active in the Socioeconomic arm of Organized Neurosurgery (CSNS), clinical and bench research, and resident/medical student/undergraduate education. His principal interests include socioeconomics in medicine, medical education, medical ethics, and resilience and wellness in medicine. He has co-authored with Dr. Wayne Sotile three books on wellness in medicine: Building Resilience in Neurosurgery, The Thriving Physician, and Thriving in Healthcare.

 
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Related Articles

• Communicating Through the Coronavirus Crisis, Harvard Business Review, March 13, 2020
• Crisis Communication: Lessons from 9/11, Harvard Business Review, December 2002

'Communicating through the COVID-19 Crisis'

Description:

With the spread of COVID-19 upending health care delivery and our daily lives, the importance of communication during crisis is at the forefront of international discourse. Professor Paul Argenti, Faculty member at MHCDS and Tuck, will provide essential advice for the kind of leadership and strategic communication that will be required to weather the Coronavirus outbreak based on his practical hands-on guide to communicating recently published in Harvard Business Review.

Offering insight, strategy, and historical analysis—as well as time for participant questions—this program will help the MHCDS community chart a path for their institutions through the days ahead.
 

Thursday, April 9, 2020
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
The Zoom room will remain open 1:00pm-1:30pm for participants who would like to continue the conversation, connect, share experiences, questions, stories, etc.

Biography:

Professor Paul A. Argenti has taught management, corporate responsibility, and corporate communication starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School, and since 1981 as a faculty member at Dartmouth’s Tuck School of Business. He has also taught as a visiting professor at the International University of Japan, the Helsinki School of Economics, Erasmus University in the Netherlands, London Business School, and Singapore Management University. He currently serves as Faculty Director for Tuck’s Leadership and Strategic Impact Program, its Brand and Reputation programs, and Tuck’s executive programs for Novartis, Hitachi, and Freddie Mac.

Professor Argenti’s textbook, Corporate Communication, Sixth Edition, was recently published through McGraw-Hill/Irwin. He is also completing work on the first edition of a seminal work entitled Corporate Responsibility for McGraw-Hill, which focuses on corporate values, shared value, corporate character, and the purpose of the corporation in modern society Argenti co-authored (with Courtney Barnes) Digital Strategies for Powerful Corporate Communication, published by McGraw-Hill in 2009. Some of his other books include: Strategic Corporate Communication, published in 2007 by McGraw-Hill, The Power of Corporate Communication (co-authored with UCLA’s Janis Forman), published by McGraw-Hill, and The Fast Forward MBA Pocket Reference (several editions), released through Wiley. Professor Argenti has written and edited numerous articles for academic publications and practitioner journals such as Harvard Business Review, California Management Review, and Sloan Management Review. Professor Argenti also blogs regularly for Harvard Business Review, the Washington Post, and US News & World Report. Professor Argenti also appears frequently on radio (NPR) and television (CNBC) commenting on topics related to communications, reputation, and corporate responsibility.

Professor Argenti is a Fulbright Scholar and a winner of the Pathfinder Award in 2007 from the Institute for Public Relations for the excellence of his research in a wide variety of fields related to general management, strategy, and communication over a long career. He serves on the Board of Trustees for the Arthur W. Page Society and the Institute for Public Relations. He also serves on advisory boards to CEOs globally for companies like Novartis and Mitsui. Finally, he has consulted and run training programs for hundreds of companies including General Electric, ING, Mitsui, Novartis, and Goldman Sachs. You can follow Professor Argenti on twitter at www.twitter.com/paulargenti.

View Fischhoff's power point slides here (.pdf)»
View Chan's power point slides here (.pdf)»

'Risk Communication in the Age of COVID-19'

Description:

While risk communication is often challenging, it is especially so under conditions of great uncertainty, as in the COVID-19 epidemic. This virtual seminar will bring together the science of risk communication and practical guidance from the front lines to answer questions such as: What are the best strategies to communicate clearly when uncertainty exists? How should experts address developing or changing information? How can physicians and institutional leadership best motivate people to do difficult things now for their future benefit?

Seminar facilitated by Steven Woloshin, MHCDS Faculty and Professor with The Dartmouth Institute.

Thursday, April 2, 2020
7:00 PM - 8:00 PM (Eastern Time)
via Zoom Video Conferencing
The Zoom room will remain open 8:00pm-8:30pm for participants who would like to continue the conversation, connect, share experiences, questions, stories, etc.

Biography: Baruch Fischhoff

Baruch Fischhoff, PhD is the Howard Heinz University Professor in the departments of Institute for Politics and Strategy and of Engineering and Public Policy at Carnegie Mellon University. A graduate of the Detroit Public Schools, he holds a BS in mathematics and psychology from Wayne State University and an MA and PhD in psychology from the Hebrew University of Jerusalem. He is a member of the National Academy of Sciences and of the National Academy of Medicine. He is past President of the Society for Judgment and Decision Making and of the Society for Risk Analysis, and recipient of its Distinguished Achievement Award. He was founding chair of the Food and Drug Administration Risk Communication Advisory Committee and recently chaired the National Research Council Committee on Behavioral and Social Science Research to Improve Intelligence Analysis for National Security and currently co-chairs the National Research Council Committee on Future Research Goals and Directions for Foundational Science in Cybersecurity and the National Academy of Sciences Sackler Colloquium on “The Science of Science Communication.” He is a former member of the Eugene, Oregon Commission on the Rights of Women, Department of Homeland Security’s Science and Technology Advisory Committee, the World Federation of Scientists Permanent Monitoring Panel on Terrorism, and the Environmental Protection Agency Science Advisory Board, where he chaired the Homeland Security Advisory Committee. He is a Fellow of the American Psychological Association, the Association for Psychological Science (previously the American Psychological Society), the Society of Experimental Psychologists, and the Society for Risk Analysis. He has co-authored or edited eleven books, Acceptable Risk (1981), A Two-State Solution in the Middle East: Prospects and Possibilities (1993), Elicitation of Preferences (2000), Risk Communication: A Mental Models Approach (2002), Intelligence Analysis: Behavioral and Social Science Foundations (2011), Risk: A Very Short Introduction (2011), Communicating Risks and Benefits: An Evidence-Based Guide (2011), Judgment and Decision Making (2011), Risk Analysis and Human Behavior (2011), The Science of Science Communication (2013), and Counting Civilian Casualties (2013).

Biography: Benjamin Chan

Benjamin Chan, MD, MPH, is the State Epidemiologist for the New Hampshire Department of Health and Human Services, Division of Public Health Services. He is a board certified physician in the specialties of internal medicine, infectious disease, and public health and preventive medicine. He received his MD degree from the University of Vermont College of Medicine followed by an internal medicine residency and infectious disease fellowship at Dartmouth-Hitchcock Medical Center (DHMC). He obtained his MPH degree through The Dartmouth Institute for Health Policy & Clinical Practice during fellowship training. Since 2014, Dr. Chan has been the State Epidemiologist for New Hampshire and actively involved in antibiotic stewardship initiatives throughout the state and nationally.

As the State Epidemiologist, Chan’s goal is to prevent and control disease, and promote the health of Granite state residents. As one of the first to get a call when there is a threat or widespread health concern, Chan has provided medical expertise and support in the state’s response to emerging infectious disease outbreaks such as Ebola and Zika, as well as to environmental health concerns regarding drinking water contamination with Perfluorinated Chemicals (PFCs). Noting that the definition of health is “a state of complete physical, mental, and social well-being,”

Quality improvement initiatives are also a key part of Chan’s work, and he is often looking at how to collaborate more efficiently with local health agencies and providers to use population health data to inform and improve local healthcare delivery, especially for evolving concerns such as the opioid epidemic. One of the greatest challenges of his multi-faceted role in improving population health is addressing the social and behavioral determinants of health.

Biography: Antonia Altomare

Antonia Altomare, DO, MPH is an Infectious Disease physician at DHMC and Assistant Professor of Medicine at the Geisel School of Medicine at Dartmouth. Dr. Altomare is the Hospital Epidemiologist as well as the Program Director for the Ryan White Part D HIV Program at DHMC. She completed her medical school training at the New York College of Osteopathic Medicine and residencies in Internal Medicine and Preventive Medicine, as well as a fellowship in Infectious Diseases at DHMC. Additionally, she has a Masters of Public Health from the Dartmouth Institute for Health Policy and Clinical Practice. Her primary interests are quality improvement within infection control and HIV care, and she treats everything from general infectious diseases to immunocompromised hosts, with an interest in HIV.

View power point slides here (.pdf)»

'Perinatal substance use: applying principles of co-production and co- design to program development'

Description:

Perinatal substance use remains a persistent public health problem in the United States. The current opioid crisis has particularly affected women of childbearing age and their children. More than ten percent of pregnancy associated deaths in this country are due to opioid overdose, and the rate of opioid withdrawal among newborns has increased more than five fold over the past decade.

This Virtual Seminar will cover the development of an innovative program by one rural academic medical center at the epicenter of the nation's opioid epidemic. This multidisciplinary, team based program is based on principles of co-design, reflecting the needs of families most severely impacted by perinatal substance use disorders.

Friday, September 27, 2019
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
(Connect details will be emailed)

Biography: Daisy Goodman

Daisy Goodman, DNP, MPH, APRN, CNM, CARN-AP is an Assistant Professor of Obstetrics and Gynecology and Community and Family Medicine at the Geisel School of Medicine at Dartmouth. Her clinical background is in women’s health, midwifery, and addiction nursing. She completed her clinical training as a midwife and women’s health nurse practitioner at the Frontier School of Midwifery and Family Nursing, a Doctorate in Nursing Practice from the Massachusetts General Hospital Institute of Health Professions, Masters in Public Health from the Dartmouth Institute for Health Policy and Clinical Practice, and a post-doctoral fellowship in healthcare quality improvement through the Veteran’s Administration Quality Scholars (VAQS) Program. She currently directs women’s health services at the Dartmouth-Hitchcock Moms in Recovery Program. Her research and implementation work is focused on improving access to substance use treatment through integrated care delivery, the intersection between women’s health, trauma, and substance use, and implementation of evidence based strategies for the care of perinatal women with substance use disorders.

Biography: Cheri Bryer

Cheri Bryer is the Recovery Coach at the Moms in Recovery Program at Dartmouth Hitchcock where she provides peer support recovery services and advocacy to pregnant and parenting women. She is a member of the interdisciplinary pediatric and OB teams at Dartmouth Hitchcock Medical Center where she works with women and families with substance misuse disorders. In her inpatient and outpatient role she provides individualized advocacy, support, and referrals to community recovery resources. As a person in long term recovery herself she often accompanies individuals to medical appointments, recovery meetings, court hearings and treatment. Cheri is a certified CCAR recovery coach and Ethics trainer, leading many trainings in the Upper Valley. She is certified to supervise recovery coaches and CRSWs and has been an integral part of mentoring and teaching medical providers and care givers throughout New Hampshire. She has appeared in documentaries and speaks at public forums on behalf of herself and people with substance misuse disorder. She is inspired to speak out and uses her own personal story of addiction to help reduce stigma and bring a voice to those who have been silenced. Her experiences and recovery are proof that people can change.

'Burning out on burnout?' w/Gary Simonds, MD, MHCDS'17 Chief and Program Director Neurosurgery Carilion Clinic/Virginia Tech Carillon School of Medicine Friday, June 21, 2019 12:00 PM - 1:00 PM (Eastern Time) via Zoom Video Conferencing (Connect details will be emailed)

Description:

MHCDS graduate and author of three books on building resilience in medicine, Gary Simonds'17, would like to lead you in an exploration of burnout in healthcare. This session is intended to be an open discussion, focused on the stressors of working in healthcare, what the individual can do to foster personal resilience, how to avoid burnout cynicism, what healthcare systems can and need to do to truly promote wellness in their workers, and how to minimize related iatrogenic “work-ambivalence.” Gary will lead off with some observations from a six-year effort, with co-author and world expert Wayne Sotile PhD, to study and manage work-related psychological distress in a busy, academic, neurosurgical team at Virginia Tech Carilion School of Medicine. He will then open the floor up to you to carry the discussion in some hopefully very rewarding directions. So come prepared to join in. Hint: one of the best identified resilience builders in life (and work) is engagement, and we will expect you to engage!

Some questions to consider

Is burnout over-hyped?
Are we creating a nation of healthcare worker “snowflakes?
Are we brewing cynicism and nihilism about burnout?
Have we made people fearful of the psychological stress of work? Have we caused many to dis-engage? Have we created in many a burnout-leery work ambivalence?
What can be done on a systems level to minimize stress and worker psychological distress?
What should be done? What minimum standards should be employed by every system?
Are mindfulness seminars and yoga classes enough?
What is the impact of work stress on quality of care?
Is resilience and wellness fostered solely through making work “easier?
What role and responsibilities do government agencies have in healthcare work stress?
Are you burning out?
Are you showing signs of psychological distress?
What does resilience and wellness mean to you?
Is there such thing as a balanced life?
What is the impact of work stress on one’s home life?
Are the two spheres inter-related?
What can individuals do to boost their resilience and wellness?

We look forward to your thoughts about these and many other related considerations. We would like to hear from you what you think are the driving questions and issues on the topic. Please join us!
 

Biography:

Dr. Gary Simonds D’70 MHCDS’17 trained in Neurosurgery and initially practiced at Water Reed Army Medical Center. After leaving the Army he practiced at Geisinger Medical Center for 9 years and then created and ran the Neurosurgery Division and Residency Training Program at Virginia Tech-Carilion School of Medicine/Carilion Clinic. He retired from clinical neurosurgery this year but remains a Professor at the Virginia Tech School of Neuroscience, the Virginia Tech Carilion School of Medicine, and the Virginia College of Osteopathic Medicine. Throughout his career he has been very active in the Socioeconomic arm of Organized Neurosurgery (CSNS), clinical and bench research, and resident/medical student/undergraduate education. His principal interests include socioeconomics in medicine, medical education, medical ethics, and resilience and wellness in medicine. He has co-authored with Dr. Wayne Sotile three books on wellness in medicine: Building Resilience in Neurosurgery, The Thriving Physician, and Thriving in Healthcare.

View power point slides here (.pdf)»

Kirsten’s responses to questions/comments during the seminar»

'Leveraging IPU Principles in Primary Care: A Case Study'

Description:

We’re all singing the “value based care” refrain, but we’ll never make serious progress until we get primary care right.  That’s a tough enough assignment, and when combined with an indigent population the assignment gets that much harder. Join Kirsten Meisinger’18 and Professor Eric Wadsworth for a discussion of how Union Square Family Health, a safety-net clinic, used multidisciplinary teams and a restructured clinic flow to improve efficiency and continuity of care.

Kirsten is a co-author of a case study about the Union Square practice published in NEJM Catalyst: https://catalyst.nejm.org/integrated-practice-unit-ipu-primary-care/ 

Friday, November 9, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Kirsten Meisinger’18 Medical Director/Medical Staff President The Cambridge Health Alliance		Professor Eric Wadsworth Assistant Professor and Senior Associate, Office of Professional Education and Outreach The Dartmouth Institute for Health Policy and Clinical Practice

Biography: Kirsten Meisinger

Kirsten Meisinger, MD is the Medical Staff President for the Cambridge Health Alliance (CHA) as well as a Regional Medical Director in Primary Care and the CHA Site Visit Liaison.

Dr, Meisinger has an active panel as a Family Doctor at the Union Square Family Health Center, a CHA practice, and has been Medical Director of the site since 2008. Union Square Family Health Center is a highly decorated Patient Centered Medical Home (PCMH) which in 2012 was selected a Robert Wood Johnson Foundation LEAP practice: one of 30 notable ambulatory care sites in the US.

Dr. Meisinger was National Faculty Co-Chair for the Center for Medicare and Medicaid Services (CMS) initiative “Transforming Clinical Practices Initiative” (TCPi), 2016/17 as well as the co-chair of the CMS ICOAG Affinity Group. She continues as faculty through 2018.

Dr. Meisinger has done extensive consulting both nationally and internationally on Patient Centered Medical Home development and health care system transformation. She has faculty appointments at Tufts University and Harvard Medical School and is the faculty lead at the Institute for Healthcare Improvement Latin American team. She is a member of the expert panel for Australia’s national Health Care Home Initiative in conjunction with AGPAL. She has ongoing projects in Nicaragua, Nepal and China.

Dr. Meisinger earned a BA from Brown University, her medical degree from Case Western Reserve University and completed a Family Medicine Residency at the Greater Lawrence Family Health Center in Lawrence, Massachusetts. She is currently enrolled in the Master of Health Care Delivery Science at Dartmouth University (’18).

She speaks fluent Portuguese, Spanish and French. She can get away with ordering food in German. She likes caring for living creatures in her home life as well and lives in Massachusetts with her husband and 3 children, a dog, and a huge garden.

Biography: Professor Eric Wadsworth

Eric Wadsworth worked in public accounting for several years and then as CFO at Dartmouth Medical School through the ’90s. After completing his PhD exploring the linkage between cost and quality in healthcare, his research interest and publications have continued to focus on cost measurement and cost management in health care. In addition to serving as an assistant professor at The Dartmouth Institute and Geisel School of Medicine, he is an adjunct faculty member at the Tuck School of Business. At Tuck, he teaches a range of business and health care finance, management, and strategy topics in both degree programs and executive education formats.

Wadsworth is also an associate of The Dartmouth Institute Office of Professional Education and Outreach where his teaching and consulting revolve around the intersection of health care management and strategic decisions with cost. Wadsworth was one of the two founding directors of the Masters of Healthcare Delivery Science (MHCDS) program at Dartmouth, and he has served as a research associate and National Forum presenter with the Institute for Healthcare Improvement (IHI) and in various adjunct faculty positions in the University of New Hampshire system business programs.

He earned a BA in mathematics from Dartmouth College, an MBA from the University of New System, and a PhD in organization and management from Capella University.

View power point slides here (.pdf)»

 

Resources:

• AMA - StepsForward - Professional Well-Being Modules (CME Available) »
• Christiana Care Health System Center for Provider Wellbeing website »
• National Academy of Medicine knowledge hub »
  • A Pragmatic Approach for Organizations to Measure Health Care Professional Well-Being »
• The Business Case for Investing in PhysicianWell-being - JAMA 2017 »
• Building a Program on Well-Being: Key Design Considerations to Meet the Unique Needs of Each Organization, Academic Medicine 2018 »

'Burnout in Healthcare: Bring Back the Joy!'

Description:

Join your colleagues for an enlightening discussion with Dr. Heather Farley MHCDS'18. She will discuss the crucial and timely topic about "burnout". Attendees will learn about the human and organizational cost of burnout. Evidence-based methods for promoting wellbeing and fostering joy in work will be presented.

Friday, October 19, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Heather Farley, MD, FACEP, MHCDS'18
Director of Provider Wellbeing
Christiana Care Health System

Biography:

As the Director of Provider Wellbeing for Christiana Care Health System in Newark, DE, Dr. Farley’s focus is on optimizing the experience of providing care for clinicians. She leads Christiana’s Center for Provider Wellbeing, overseeing internal initiatives designed to address institutional and individual sources of provider stress and burnout, while fostering overall provider wellbeing, joy, and meaning in work.

Dr. Farley completed residency training in emergency medicine in 2005, fellowship training in administration in 2006, and earned her Masters of Health Care Delivery Science from Dartmouth College in 2018. She has previously served as the Assistant Chair of the Department of Emergency Medicine at Christiana Care and was instrumental in establishing the institution’s first freestanding emergency department in 2013, subsequently serving as the medical director for 3 years. In 2014, she developed “Care for the Caregiver” one of the nation’s earliest and largest peer support programs for health care providers.

Dr. Farley is an Associate Professor of Emergency Medicine at Sidney Kimmel Medical College at Thomas Jefferson University. She has held several leadership positions within the American College of Emergency Physicians on the state and national level. She has co-authored multiple peer-reviewed journal articles and has been the principal or co-investigator in 10 grant-funded studies. She frequently speaks at local, national and international venues with the goal of mutual sharing of best practices and innovations in the field of clinician wellbeing. Dr. Farley continues to practice and teach emergency medicine in one of the busiest emergency departments in the country.

'Improving Shared-Decision Making in the ICU: The Wisconsin Critical Care Nurse Communicator Program'

Description:

Join Beth Houlahan, SVP/Chief Nurse Executive, Anne Mørk MHCDS'16, Nursing Director of Surgical Services, and Critical Care Nurse Communicators, Andrew O’Donnell and April Buffo in providing an overview of the Critical Care Nurse Communicator Program at UW Health, Madison WI.

This nurse-led, ICU-focused palliative care program was born out of Mørk's 2016 MHCDS Action Learning Project (ALP), which included the design and implementation of an interdisciplinary family meeting protocol to improve communication and shared decision making in the ICU. As an evolution of the great work that was started in 2016, the Critical Care Nurse Communicator Program was created. The mission of this program is to align patient, family, and clinician goals to achieve outcomes that matter most to the patient.

Two palliative-trained ICU nurses, integrated within the critical care team, identify and address unmet palliative care needs, and help patients and families navigate complex/ challenging decisions in the ICU.

The speakers will describe the executive leadership support of this innovative program during a time of declining reimbursements and increasing Health Care cost. In addition, the speakers will describe the design and implementation of this innovative program and discuss how it achieves the goals of the Triple Aim; improving the patient and family experience while simultaneously reducing healthcare resource utilization.

Friday, September 7, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Beth Houlahan Senior Vice President, Chief Nurse Executive UW Health		Anne Mørk Director of Perioperative Services UW health

Andrew O’Donnell Co-Manager of the Critical Care Nurse Communicator Program UW Health		April Buffo Critical Care Nurse Communicator Manager UW Health

Biography: Beth Houlahan

Beth Houlahan is Senior Vice President, Chief Nurse Executive for UW Health. Beth joined UW Health in 2011 and serves as Senior Vice President, Chief Nurse Executive.

In her role, she is accountable for nursing practice across all of UW Health. UW Health Nursing Services includes all nursing practice for inpatient, ambulatory and procedural settings as well as advanced practice providers, home health care and patient care services for respiratory therapy, pastoral services, clinical nutrition, social work, and nursing quality.

Prior to joining UW Health, Beth served as Senior Vice President, Patient Care Services, at Mercy Medical Center, Cedar Rapids, Iowa, a 455-bed facility. There she was responsible for clinical, operational and financial leadership for nursing and clinical inpatient and outpatient services for Mercy Medical Center at five campuses in Cedar Rapids, including an acute care facility, Medical Plaza, Alcohol and Drug Outpatient Treatment Center and an Inpatient Hospice House.

Prior to joining Mercy Medical Center, Beth served for 13 years in a variety of administrative roles at the University of Iowa Hospitals and Clinics. She co-directed a service leadership initiative for more than 7,000 employees and served as clinical director of a primary care center staffed by 300 physicians and 100 staff.

Beth received her bachelor of science in nursing from Mt. Mercy University, Cedar Rapids, IA; her master of science in nursing from the University of Iowa and her doctorate in nursing practice from Rush University, Chicago, IL. In addition, she is a fellow of the Johnson & Johnson Wharton Nurse Executive program and is certified in nursing executive practice.

Beth has received several honors and awards throughout her nursing career such as Outstanding Nurse Leader Award from the Iowa Organization of Nurse Leaders; the Alumni Professional Achievement Award from Mt. Mercy University; and the Excellence in Administrative Ambulatory Nursing Practice Award from the American Academy of Ambulatory Care Nursing, to name a few.

Her nursing career has been dedicated to creating high quality, reliable systems of care and developing the next generation of nurses and health care professionals to lead in these ever-changing times.

Biography: Anne Mørk'16

Anne Mørk is the Director of Perioperative Services at UW health, Madison, WI. Prior to her current role, Anne spent twenty-two years as a bedside nurse and nurse leader in a level one trauma ICU at UW Health. During her ICU career, Anne conceived and led a family meeting initiative that promotes early communication about goals of care, while incorporating shared decision making between families, patients, providers and nursing staff. A validated pre-post intervention tool showed significant improvements in moral distress among ICU nurses.

Anne obtained a master’s Degree in Science at the University of Wisconsin, Madison, and a Master’s in Health Care Delivery Science (MHCDS) at Dartmouth College in 2016. In her various leadership positions, Anne has implemented multiple change initiatives, including the creation of a volunteer Ebola team, nurse-initiated ICU bedside rounding with family presence, cost reductions of $ 2.5 million in operating room non-labor cost, and co-led a structured interdisciplinary bedside rounding structure on twenty inpatient units at UW Health. Anne serves on the Organ Tissue Donation Advisory board.

Biography: Andrew O'Donnell

Andrew O’Donnell is the Co-Manager of the Critical Care Nurse Communicator Program at UW Health. Prior to his current role, Andrew worked for six years as a nurse in the Trauma and Life Support Center, a medical/surgical intensive care unit (ICU) at UW Health. As a bedside nurse, Andrew contributed to several quality improvement initiatives including nurse-initiated rounding, stress management seminars, and rapid cycle change implementation through utilization of the champion model to educate ICU staff. Through these experiences, Andrew gained a deeper understanding of the many challenges patients, families and providers face in the ICU, and strengthened a belief that nurses play a crucial role in designing and implementing innovative solutions to these challenges.

Andrew transitioned into his current role in November 2016. As Co-Manager of the Critical Care Nurse Communicator Program, Andrew co-led the design, implementation, and evaluation of a novel approach to integrating palliative care into the ICU. Andrew works with ICU patients at high risk for morbidity, mortality, and those with unmet palliative care needs. His work focuses on addressing these unmet needs, and supporting patients and their families through the shared decision making process. Under his co-leadership, the program has achieved success in improving the quality of communication, reducing nurse and physician moral distress, and reducing resource utilization in the ICU.

Biography: April Buffo

April Buffo works as a Critical Care Nurse Communicator Manager in a level one trauma ICU at University of Wisconsin Hospital, Madison, WI. April has served as a leader in developing the Critical Care Nurse Communicator Program, which primarily aims to align patient, family, and clinician goals to achieve outcomes that matter most to the patient. As an ICU Nurse Communicator, April manages a family meeting protocol, provides informational and emotional support to patients and families, facilitates shared decision making, and strives to meet unmet palliative needs of patients. Evaluation of this program has revealed earlier interdisciplinary family meetings, decrease in patient length of stay, and strong program support from staff and patient family members.

Prior to her current role, April spent seven years working as a bedside nurse and charge nurse in a level one trauma ICU at UW Health. April has been a champion for multiple quality improvement projects during her ICU experience, including nurse initiated bedside rounding with family presence and structured interdisciplinary bedside rounding at UW Health. She obtained her Bachelor of Science in Nursing degree from the University of Wisconsin-Madison. April is entering her fourth year of the adult/gerontology part time Doctor of Nursing Practice Program at the University of Wisconsin Madison, with an anticipated graduation date of May 2020. April also serves as a Designated Requestor for the Organ Procurement Department.

 

'New Research from Vijay Govindarajan: Applying Reverse Innovation to Make Value-Based Care Delivery Work.'

Description:

Prof. Vijay (VG) Govindarajan will provide a preview of his soon to be released new book, Reverse Innovation in Health Care: How to Make Value-Based Delivery Work. In the book, Prof. Govindarajan and co-author, Ravi Ramamurti, show how resourceful private enterprises in India have discovered a way to deliver high-quality health care at ultra-low low prices and reveal how some US providers are already implementing these ideas. Using his trademark stories, Prof. Govindarajan will explain these innovative strategies and illustrate the four-pathways through which US implementation is occurring. Bret Anderson MHCDS'13, Engagement Manager with the Chartis Group, will join him to field questions from participants. VG’s book will be available through Amazon and other booksellers on July 10 »

Friday, June 22, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Zoom Video Conferencing
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Vijay Govindarajan
Coxe Distinguished Professor of Management
Tuck School of Business

Biography: Vijay Govindarajan

Vijay Govindarajan, known as VG, is widely regarded as one of the world’s leading experts on strategy and innovation. VG, NYT and WSJ Best Selling author, is the Coxe Distinguished Professor at Dartmouth College’s Tuck School of Business and a former Marvin Bower Fellow at Harvard Business School. He was the first Professor in Residence and Chief Innovation Consultant at General Electric. He worked with GE’s CEO Jeff Immelt to write “How GE is Disrupting Itself”, the Harvard Business Review (HBR) article that pioneered the concept of reverse innovation – any innovation that is adopted first in the developing world. HBR picked reverse innovation as one of the Great Moments in Management in the Last Century. In the latest Thinkers 50 Rankings, Govindarajan was ranked the #1 Indian Management Thinker. He was a two-time winner of the prestigious McKinsey Award for the Best Article published in Harvard Business Review.

Govindarajan has been repeatedly identified as a Top 5 management thinker by influential publications including: Outstanding Faculty, named by Business Week in its Guide to Best B-Schools; Top Ten Business School Professor in Corporate Executive Education, named by Business Week; Top Five Most Respected Executive Coach on Strategy, rated by Forbes; Top 50 Management Thinker, named by The London Times; Rising Super Star, cited by The Economist; Outstanding Teacher of the Year, voted by MBA students.

Prior to joining the faculty at Tuck, VG was on the faculties of Harvard Business School, INSEAD (Fontainebleau) and the Indian Institute of Management (Ahmedabad, India).

VG’s research has garnered numerous accolades. He was inducted into the Academy of Management Journals’ Hall of Fame, and ranked by Management International Review as one of the Top 20 North American Superstars for research in strategy. One of his papers was recognized as one of the ten most-often cited articles in the entire history of Academy of Management Journal.

VG is a rare faculty who has published more than ten articles in the top academic journals (Academy of Management Journal, Academy of Management Review, Strategic Management Journal) and more than ten articles in prestigious practitioner journals including several best-selling HBR articles. He published the New York Times and Wall Street Journal Best Seller, Reverse Innovation.

VG has worked with CEOs and top management teams in more than 25% of the Fortune 500 firms to deepen and integrate their thinking about strategy. His clients include: Boeing, Coca- Cola, Colgate, Deere, FedEx, GE, Hewlett-Packard, IBM, J.P. Morgan Chase, J&J, New York Times, P&G, Sony, and Wal-Mart. Much in demand on the lecture circuit, he has been a keynote speaker in the BusinessWeek CEO Forum, HSM World Business Forum, TED and World Economic Forum at Davos.

VG received his doctorate from the Harvard Business School and was awarded the Robert Bowne Prize for the best thesis proposal. He also received his MBA with distinction from the Harvard Business School where he was included in the Dean’s Honor List. Prior to this, VG received his Chartered Accountancy degree in India where he was awarded the President’s Gold Medal for obtaining the first rank nationwide.

Biography: Bret Anderson

Bret Anderson, Engagement Manager is an Engagement Manager with the Chartis Group with nearly 15 years of experience in the healthcare industry. At Chartis, he has advised healthcare organizations around the globe on enterprise strategy, population health management, precision medicine initiatives, patient consumer engagement, and institutional affiliations. His recent work at Chartis has focused on developing innovative strategies to deploy health information exchange technologies across providers and to identify opportunities for health systems to better manage patient populations across the acute and post-acute care continuum.

Previously, Mr. Anderson worked at Booz Allen Hamilton where he advised Federal clients such as the Military Health System, Veterans Health Administration, and the Centers for Medicare and Medicaid on care delivery reform, change management, patient engagement technologies, and health insurance exchanges. Notable client-related accomplishments include the deployment of pioneering digital and virtual health programs for rural veteran patient populations, program stand-up for the National Intrepid Center of Excellence for Post-Traumatic Stress Disorder and Traumatic Brain Injury, as well as Congressional publication of a landmark study on psychological wellness of returning service members during reintegration and the role of digital tools to support their re-entry to civilian life. Mr. Anderson was recognized by senior leadership as the winner of the 2011 Booz Allen Ideas Festival for his innovation in developing predictive modeling systems to detect next generation improper Medicare payments within the new structures of accountable care reimbursement. Prior to his tenure at Booz Allen, Mr. Anderson worked at the Advisory Board Company’s Technology Insights group as its diagnostic imaging and cardiovascular service line leader, supporting hospitals and health systems across the country in their evaluation of purchasing and integrating new technologies into their clinical practices.

Mr. Anderson has recently authored or edited thought leadership publications on digital health, the convergence of technology and the patient experience, as well as authored the several healthcare-based business cases for Harvard Business School and the Tuck School of Business at Dartmouth.

View power point slides here (.pdf)»

 

'From Many into One at Cedars-Sinai: Building a Cohesive Culture and Departmental Identity'

Description:

Join Mark Vrahas MHCDS’17 and Prof. Paul Argenti for a case study-style discussion about the creation of corporate identity. A drive for geographic expansion led Cedars-Sinai to acquire several prominent orthopaedic practices in its region. While the groups were formally part of Cedars-Sinai, they had competing priorities and retained their individual identities. Mark Vrahas ‘17 was recruited to head the newly formed orthopaedic department and united the groups under a common identity to realize the benefits of expansion. He will discuss the challenges he faced and, together with Prof. Argenti, will engage seminar participants in a discussion about strategies to restore trust, build loyalty and create a cohesive culture.

Friday, May 4, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Adobe Connect
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Mark Vrahas, MD, MHCDS'17 Chairman, Dept. of Orthopaedics Cedars-Sinai Medical Center		Paul Argenti Professor of Corporate Communication Tuck School of Business

Biography: Mark Vrahas

Dr. Mark Vrahas joined Cedars-Sinai Medical Center in 2016 as the founding chairman for the Department of Orthopaedics. Dr. Vrahas is an expert in orthopaedic trauma and pelvic surgery. He lectures around the world, publishes extensively and serves as an editorial board member for leading orthopaedic journals. He came from Harvard Medical School, where he was the Lovette Professor of Orthopaedic surgery and served as the Vice Chair for Population Health & OR Operations at Massachusetts General Hospital’s Department of Orthopaedic Surgery and as Chief of Partners Orthopaedic Trauma Program at Massachusetts General and Brigham and Women’s Hospital. He also founded the Harvard Orthopaedic Trauma Initiative to foster collaboration among orthopedic trauma services at all Harvard-affiliated teaching hospitals—Massachusetts General, Brigham and Women’s, Beth Israel Deaconess Medical Center and Boston Children’s Hospital. Dr. Vrahas completed medical school and residency at the University of Pittsburgh, followed by fellowships in biomechanics research at the University of Iowa and in orthopedic trauma and adult reconstruction at the University of Toronto.

Biography: Paul Argenti

Professor Paul A. Argenti has taught management, corporate responsibility, and corporate communication starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School, and since 1981 as a faculty member at Dartmouth’s Tuck School of Business. He has also taught as a visiting professor at the International University of Japan, the Helsinki School of Economics, Erasmus University in the Netherlands, London Business School, and Singapore Management University. He currently serves as Faculty Director for Tuck’s Leadership and Strategic Impact Program, its Brand and Reputation programs, and Tuck’s executive programs for Novartis, Hitachi, and Freddie Mac.

Professor Argenti’s textbook, Corporate Communication, Sixth Edition, was recently published through McGraw-Hill/Irwin. He is also completing work on the first edition of a seminal work entitled Corporate Responsibility for McGraw-Hill, which focuses on corporate values, shared value, corporate character, and the purpose of the corporation in modern society Argenti co-authored (with Courtney Barnes) Digital Strategies for Powerful Corporate Communication, published by McGraw-Hill in 2009. Some of his other books include: Strategic Corporate Communication, published in 2007 by McGraw-Hill, The Power of Corporate Communication (co-authored with UCLA’s Janis Forman), published by McGraw-Hill, and The Fast Forward MBA Pocket Reference (several editions), released through Wiley. Professor Argenti has written and edited numerous articles for academic publications and practitioner journals such as Harvard Business Review, California Management Review, and Sloan Management Review. Professor Argenti also blogs regularly for Harvard Business Review, the Washington Post, and US News & World Report. Professor Argenti also appears frequently on radio (NPR) and television (CNBC) commenting on topics related to communications, reputation, and corporate responsibility.

Professor Argenti is a Fulbright Scholar and a winner of the Pathfinder Award in 2007 from the Institute for Public Relations for the excellence of his research in a wide variety of fields related to general management, strategy, and communication over a long career. He serves on the Board of Trustees for the Arthur W. Page Society and the Institute for Public Relations. He also serves on advisory boards to CEOs globally for companies like Novartis and Mitsui. Finally, he has consulted and run training programs for hundreds of companies including General Electric, ING, Mitsui, Novartis, and Goldman Sachs. You can follow Professor Argenti on twitter at www.twitter.com/paulargenti.

'Direct Primary Care: An experiment with price transparency'

Description:

Professor Eric Wadsworth will moderate a discussion with Fatima Jaffrey, Owner of Cresent Medical, and seminar participants about Direct Primary Care and the emerging market for cash-based health services in Oklahoma City, where the Free Market Medicine movement originated. After spending 6 years at at NS-LIJHS Fatima Jaffrey moved to her hometown Oklahoma City, Oklahoma where she started a direct primary care practice as a way of providing low cost, higher quality primary care for patients, and offering employers an alternative to traditional insurance-based options for primary care. Direct Primary Care decreases costs by eliminating a third-party payor and passing savings to patients, families and employers on services, medications, lab tests, and more. It is convenient and affordable. Patients have more time with the doctor, access via technology, lower cost medications and tests

Thursday, March 1, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Adobe Connect
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Fatima Jaffrey, MD, MHCDS'13 Owner and Family Physician Crescent Medical		Eric Wadsworth, PhD Assistant Professor and Senior Associate, Office of Professional Education and Outreach, The Dartmouth Institute  Geisel School of Medicine

Biography: Fatima Jaffrey

Fatima Z. Jaffrey, MD MHCDS is a Family Physician, who works with patients and employers, and prices her primary care services to be valuable for Oklahoma City's emerging market for cash-based healthcare services. She is reducing healthcare costs by providing membership based primary care, wholesale medications, and low cost testing and imaging as Crescent Medical, PLLC’s value proposition. Direct primary care is model for providing higher quality primary care for lower cost at a more relaxed reasonable pace than the insurance-based primary care system.

Dr. Jaffrey believes disruptive innovation is needed in payment and delivery systems. At the NSLIJHS she led improvement work on a population scale in the hospital setting starting just 2 years after residency. Her work culminated in connecting NS-LIJHS leaders to Dartmouth education six years later.

Dr. Jaffrey has spent the last 4 years at Crescent Medical, PLLC, which she started in 2014. Crescent Medical, PLLC is a direct primary care practice that works with small businesses and private patients and families to provide low cost primary care services, medications, testing, and coordination of care. She is a member of the Free Market Medical Association, a movement for physician and private sector led initiatives to connect healthcare service buyers to sellers at pricing that is valuable to both.

Dr. Jaffrey is a Board Certified Family Physician with formal leadership training and experience leading hospital and health system level changes as well as successfully starting and building an innovative community-based primary care practice.

Dr. Jaffrey holds a Medical Degree from University of Oklahoma College of Medicine, entered residency as part of the inaugural class of the Dartmouth-Hitchcock’s Leadership Preventive Medicine Residency, completed clinical training from Dartmouth’s Family Medicine Residency Program, and holds a Masters in Healthcare Delivery Science from Dartmouth College.

Biography: Eric Wadsworth

Eric Wadsworth worked in public accounting for several years and then as CFO at Dartmouth Medical School through the ’90s. After completing his PhD exploring the linkage between cost and quality in healthcare, his research interest and publications have continued to focus on cost measurement and cost management in health care. In addition to serving as an assistant professor at The Dartmouth Institute and Geisel School of Medicine, he is an adjunct faculty member at the Tuck School of Business. At Tuck, he teaches a range of business and health care finance, management, and strategy topics in both degree programs and executive education formats.

Wadsworth is also an associate of The Dartmouth Institute Office of Professional Education and Outreach where his teaching and consulting revolve around the intersection of health care management and strategic decisions with cost. Wadsworth was one of the two founding directors of the Masters of Healthcare Delivery Science (MHCDS) program at Dartmouth, and he has served as a research associate and National Forum presenter with the Institute for Healthcare Improvement (IHI) and in various adjunct faculty positions in the University of New Hampshire system business programs.

He earned a BA in mathematics from Dartmouth College, an MBA from the University of New System, and a PhD in organization and management from Capella University.

'Career Transitions in Senior Leadership Roles: Reflections on the transition from functional to P&L leader'

Description:

Professor Pino Audia will moderate a conversation with Yasmine Winkler, CEO of the Central Region for UnitedHealthcare Community & State (UHC’s Medicaid business). The focus will be on reflecting on the unique challenges faced by senior leaders who transition from a functional role to a P&L role. Prior to her current position, Yasmime Winkler was Chief Marketing, Product and Innovation Officer for UHC’s commercial business. Professor Audia teaches the Personal Leadership course in the Master of Health Care Delivery Science program.

Thursday, February 22, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Adobe Connect
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Yasmine Winkler, MHCDS'13 Chief Executive Officer, Central Region UnitedHealthcare Community & State		Pino Audia, PhD Professor of Management and Organizations Tuck School of Business

Biography: Yasmine Winkler

As CEO of the Central Region, Yasmine Winkler oversees approximately 30 percent of Community & State’s total business. UnitedHealthcare Community & State proudly serves more than six million Medicaid members in 25 states, plus Washington D.C. UnitedHealthcare is a division of UnitedHealth Group (NYSE: UNH) which is a diversified health and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.

Prior to this role, Yasmine served as Chief Marketing, Product and Innovation Officer for Employer & Individual, UnitedHealthcare’s commercial business. She has extensive experience in accreditation, quality improvement, business process development, marketing, product development and innovation. Under her leadership, UnitedHealthcare has launched various tools, products and pilots including myHealthcare Cost Estimator, myClaims Manager with Bill Pay, Health4Me (mobile app), and products such as Navigate, Charter and Compass.

Yasmine’s experience across many disciplines and market segments in health insurance has given her a unique ability to develop and match health insurance business solutions to the needs of the marketplace. Before joining UnitedHealth Group, she held several positions with BlueCross/ BlueShield of Illinois, Texas, New Mexico and Oklahoma (Health Care Service Corporation).

Yasmine has served on the Illinois Governor’s Council on Accreditation that developed consumerdriven health standards. She is an alumna of the Chicago-based Leadership Greater Chicago program, and serves on The Alumni Society’s Advisory Board, NAHN’s (National Association of Hispanic Nurses) Advisory Board and on PDMA’s OCI Committee. In 2016 she was named to the Top 10 Líderes list by Hispanic Executive magazine. Yasmine was also named to Fortune’s 2017 50 Most Powerful Latinas in corporate America list. This award recognizes the accomplishments of Latinas with strong leadership, significant operating roles and entrepreneurs.

She attended Northeastern Illinois University and received her B.A. degree in English and Environmental Studies. She has a M.S. in Health Care Delivery Science from the Tuck School of Business and the Geisel School of Medicine at Dartmouth College.

Biography: Pino Audia

Pino Audia is a professor of Management and Organizations at the Tuck School of Business at Dartmouth College where he is also the founding faculty director of the Center for Leadership. Prior to Tuck, he was on the faculty of the Haas School of Business at U.C. Berkeley and London Business School.

His award winning research focuses on psychological barriers to organizational adaptation and leadership effectiveness and social barriers to entrepreneurial activity. In recent papers he has analyzed the impact of self-enhancement on decision making and learning as well as biases in the assessment of social networks. In addition, in his work on geographic communities he has integrated organizational ecology and social network theory to develop a new approach to the study of inter-community relations. Currently, besides continuing his work on self-enhancement and learning, he is applying insights from his research on geographical distance to the analysis of social networks inside organizations.

In addition to being published in top academic journals such as American Journal of Sociology, Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Management Science, Organization Science, and Organizational Behavior and Human Decision Processes, his research has been featured in Forbes, Business Week, The Washington Post, National Public Radio, Fast Company, The Wilson Quarterly, IEEE Spectrum, CNN, and several international media outlets. A winner of the Outstanding Publication in Organizational Behavior award from the Academy of Management, a finalist for the California Management Review’s Accenture Award, and a finalist for the best paper in the Academy of Management Journal, Prof. Audia lectures on leadership, power and influence, and managing change.

View power point slides here (.pdf)»

'Does Ownership Matter in the US Hospital Industry?'

Description:

Professor Anant Sundaram will share results from his recent joint research (with Professor Bob Hansen) regarding differences in performance, structure and behavior of for-profit and not-for-profit hospitals and their conclusion that ownership type does matter.

Friday, February 16, 2018
12:00 PM - 1:00 PM (Eastern Time)
via Adobe Connect
(Connect details will be emailed)

*This event will be recorded and posted in myhcds for later viewing*
All prior online seminars can be found by clicking here or visit myhcds>New&Events>Past Virtual Seminars

Anant K. Sundaram, PhD
Clinical Professor of Business Administration
Tuck School of Business

Biography:

Professor Anant Sundaram is on the finance faculty at Tuck. His areas of expertise are business valuation, M&A, corporate governance, and financial strategies for profitable growth. Recently, his interests have broadened to examining the financial impact of climate change on companies.

He works with senior managers of companies on how their financial fundamentals and performance metrics drive market values and P/E ratios, and has led director forums on corporate governance. He has published widely in law, finance, and management journals, as well as in the popular press.

Professor Sundaram pioneered numerous MBA and executive education courses, including the first course on business and climate change in a leading U.S. business school. He also developed Back In Business, a program to facilitate the career re-entry of women who had 'off-ramped' from their corporate careers.

He created the Fossil Fuel Beta (FFß), a metric to measure the stock price impact of a company's exposure to fossil fuel price changes and CO2 emissions risks. Read Wiki article. CFO Magazine now uses this metric to score companies on their FFß and its consequent EPS impact.

View power point slides here (.pdf)»

'Demystifying the Executive Search Process with Witt/Kieffer'

Description:

Witt/Kieffer was the nation's first executive search firm dedicated to identifying physician and other senior health care leaders. Mr. Bohne, senior partner and member of Witt/Kieffer's healthcare practice, and Dr. De Leo, consultant in the firm's academic medicine and health science practice and former Chair of Toxicology and Pharmacology and Director of the Neuroscience Center at Dartmouth, will present an interactive session with the goal of demystifying the executive search process, describing recent industry trends, and sharing strategies to effectively promote your MHCDS degree in cover letters and CV.

 

Paul Bohne
Senior Partner & Vice Chair, Healthcare
Witt/Kieffer


Joyce De Leo, Ph.D.
Consultant
Witt/Kieffer

Biography:

Paul Bohne is senior partner and vice chair of the healthcare practice of Witt/Kieffer and serves as secretary of the firm’s board of directors. He has vast expertise in working with health systems and other organizations on senior-level search assignments and leadership-related consultations. Since joining the firm in 1994, Paul has helped lead more than 90 presidential searches on behalf of health systems and health-related organizations throughout the East Coast. Paul is based in Boston after previously working in the firm’s Washington, D.C.-area office. Paul epitomizes the firm’s focus on quality and client service. He manages the search process by thoroughly examining an organization’s culture, priorities and overall leadership needs and closely advising his clients during candidate sourcing and selection. He is known by healthcare trustees and senior executives in the Northeast and mid-Atlantic regions for his knowledge of the industry, personable style and candid, thoughtful counsel.

Earlier in his career, Paul worked for a member of the U.S. Congress, then later as a manager with a Washington, D.C. - based marketing and public relations firm, where he helped design and manage a national recruitment marketing campaign for the U.S. Public Health Service. Paul provided recruitment strategies for the Indian Health Service and National Health Service Corps in their missions to provide care in medically underserved areas. A guiding tenet for Paul is how the impact of his work in the search profession helps strengthen and improve communities.

Paul has written in and been quoted in publications such as Trustee, The Corporate Board, Healthcare Financial Management, Investor’s Business Daily, and USA Today, and he speaks frequently to health system trustees, state hospital associations and other professional organizations on healthcare leadership, succession management, and career planning topics.

Joyce De Leo, Ph.D. is a consultant in Witt/Kieffer’s Academic Medicine and Health Sciences practice. Based in the Boston area, Joyce has more than 25 years of experience in research, academic program building, strategic planning, mentoring and teaching. Joyce recruits senior executives, clinician leaders, and senior scientists on behalf of leading academic medical centers, hospitals and health systems, research institutes, faculty group practices, health sciences universities, colleges and universities, public health organizations and not-for-profit institutions.

Prior to joining Witt/Kieffer, Joyce served as Vice President of Academic Affairs for Emmanuel College in Boston. In this role, she oversaw undergraduate and graduate academic programs, while enhancing faculty shared governance, collaboration and collegiality between faculty and administration. Before this, Joyce held several leadership positions in more than 20 years with Dartmouth College and Dartmouth Medical School in Hanover, NH, including Chair of Pharmacology and Toxicology and Director of the Neuroscience Center.

Joyce completed the Fulbright Scholar Program at Max Planck Institute for Psychiatry in Martinsried, West Germany and completed postdoctoral training at Dartmouth Medical School and Harvard Medical School. She is a widely published author, having written more than 100 articles in peer-reviewed publications, and frequently speaks, both nationally and internationally.

View power point slides here (.pdf)»

'Health IT: Better Care, Better Health or Both. How to get there from here?'

Description:

The past decade has seen extraordinary growth in the adoption of information technology as an adjunct to traditional tools for documentation, communication, and coordination of care delivery. Federal and state programs have offered incentives to implement these systems, and IT vendors have rapidly expanded their suites of products and services in the context of these new markets. As with any new tool-set, the transition to the use of information technology has not been without its challenges. Concerns about patient safety loom large, as do concerns about the impact on the clinical workforce and our daily activities, concerns about interoperability, and questions about whether health IT has realized its potential as a true enabler of value based care.

Dr Reider will review many of these issues to provide attendees with a lens through which they can view health IT as it matures over the next decade. Attendees will learn about the policy ambitions of the Obama administration, and Dr Reider's candid assessment of the positive and negative impact of these policies, and will offer thoughts on how care providers, policy makers, employers and payers might prepare for the next iteration of this important component of our care delivery infrastructure.

 

Jacob Reider MD
Chief Executive Officer
Alliance for Better Health 

Biography:

Jacob Reider, M.D. is a family physician who wants the world to be more healthy. He has worked for decades to improve the health of individuals and communities through delivery system transformation, the thoughtful yet innovative use of technology, and the promotion of "benevolence in business."

Jacob served as the Acting National Coordinator for Health Information Technology at the US Department of Health and Human Services, and subsequently as Deputy National Coordinator. In his three years at HHS, he was responsible for the policies and programs designed to transform care delivery and improve health through the development and implementation of safer, more resilient, reliable, usable, helpful and interoperable information technology.

He has more than 20 years of experience in health system transformation with a special interest organizational behavior change, patient and provider experience, clinical decision support and information portability. Jacob served as the CMIO Allscripts, of one of the nation’s largest health IT developers, and was Associate Dean for Biomedical Informatics at Albany Medical College where he continues to teach on an adjunct basis. He co-founded four successful health IT start-up companies, and has held Directorships on boards of both nonprofits and private companies. Jacob has held leadership roles in the American Medical Informatics Association, the Society of Teachers of Family Medicine, Family Medicine for America’s Health, and the New York State Academy of Family Physicians. His passions include organizational leadership and culture, shared clinical decision-making and health policy.

View power point slides here (.pdf)»

'MACRA part II: A Practical Approach'

Description:

The Medicare Access and CHIP Reauthorization Act (MACRA) ushers in a new era of physician and provider payment, creating the Merit-Based Incentive Payment System (MIPS) as well as strong incentives to join alternative payment models. This presentation will explore practical issues related to the legislation, including how performance will be measured, how financial bonuses and penalties will be assigned, and what may constitute an alternative payment model.

 

Karen E. Joynt, MD, MPH
Associate Physician, Cardiovascular Division, Brigham and Women's Hospital

Biography:

Karen E. Joynt, M.D., M.P.H. is an Associate Physician at Brigham and Women’s Hospital, Assistant Professor in Medicine at Harvard Medical School, and Instructor in Health Policy and Management at the Harvard School of Public Health. She is also a practicing cardiologist in the VA Boston Healthcare System. She is on leave from Harvard for the 2014-2016 academic years, serving as Senior Advisor to the Deputy Assistant Secretary of Planning and Evaluation, Office of Health Policy, United States Department of Health and Human Services.

Dr. Joynt is a health services and health policy researcher whose specific research interests include: 1) Improving the measurement of the quality and efficiency of hospitals and health systems; 2) Understanding the impact of policy interventions on health care, with a focus on pay-for-performance, penalties-for-performance, and public reporting; and 3) Reducing disparities in care, with a focus on the performance of providers that serve vulnerable populations.

'MACRA part I: The Big Picture'

Description:

The way that Medicare pays for provider services – embodied in the Medicare Access and CHIP Reauthorization Act (MACRA) – is changing in a way that may affect care throughout the system. Professor Baicker will discuss the rationale for the changes and what they mean for health care costs and the quality of care.

 

Katherine Baicker
C. Boyden Gray Professor of Health Economics, Department of Health Policy and Management, Harvard T. H. Chan School of Public Health
 

Biography:

Katherine Baicker, PhD, is C. Boyden Gray Professor of Health Economics in the Department of Health Policy and Management at the Harvard T.H. Chan School of Public Health. She is a research associate at the National Bureau of Economic Research and an elected member of the Institute of Medicine.

Professor Baicker has served on the Medicare Payment Advisory Commission; as Chair of the Massachusetts Group Insurance Commission; on the Congressional Budget Office’s Panel of Health Advisers; as a Director of Eli Lilly; on the Editorial Boards of Health Affairs, and the Journal of Health Economics; as Chair of the Board of Directors of AcademyHealth; and as a Senate-confirmed Member of the President’s Council of Economic Advisers.

Professor Baicker’s research focuses primarily on the factors that drive the distribution, generosity, and effectiveness of public and private health insurance. She received her BA in economics from Yale and her PhD in economics from Harvard. She has served on the faculty of Dartmouth College and Dartmouth Medical School.

 

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'The IPU playbook - challenges and implementation'

Alok D. Sharan'15
Co-Director
WESTMED Spine Center

Craig H. Syrop'15
Chief Clinical Integration Officer, eHealth
University of Iowa Health System

Description:

Implementing an IPU within the framework of an existing health care delivery system can be challenging. In this Grand Rounds session our speakers will discuss their experiences in establishing IPUs with a focus on innovating within a large organization, using basic operations and management techniques, along with a discussion of leadership and negotiation skills that are critical for successful implementation.
 

Biography:

Alok D. Sharan, MD, MHCDS

Dr. Sharan is an Orthopedic Spine Surgeon, with a practice focused on minimally invasive spine surgery as well as cervical spine surgery. He currently serves as the Co-Director of the Westmed Spine Center, the second IPU started by the Westmed Medical Group. Westmed is a large multi-specialty physician practice located in Southern Westchester and Connecticut. The group has recently been recognized by the CDC’s “Million Hearts Campaign” for achieving blood pressure control among its patient population
Dr. Sharan completed his undergraduate degree from the Seven Year Accelerated Medical Program at Boston University and the University of Medicine and Dentistry of NJ. He completed his orthopedic residency at Albany Medical Center and a spine surgery fellowship at NYU Hospital for Joint Disease. There he was named an AO Spine Fellow and an AAOS Washington Health Policy Fellow. In 2015 he completed the Masters in Health Care Delivery Science at Dartmouth College.

Previous to WestMed he was Chief of the Orthopaedic Spine Service at Montefiore Medical Center.

Committed to providing the community with high quality spine surgical care, he has been recognized as a Castle Connolly Best Doctor for two consecutive years, 2012-2014, and a New York Magazine Best Doctor in 2013 and 2015.

Craig H. Syrop, MD, MHCDS

Dr. Craig H. Syrop is a Reproductive Endocrinologist, Professor of Obstetrics and Gynecology and faculty of the University of Iowa Carver College of Medicine for 30 years. Following a fellowship at UNC, he initiated the in vitro fertilization program at Iowa in 1987 as a team based care model. A 2015 MHCDS graduate, he previously held a variety of positions within University of Iowa Health Care (UIHCare), including interim Chair of Dermatology, the associate vice president of medical affairs and physician head of University of Iowa Physicians Group. He represented UIHCare as physician lead for High Value Healthcare Collaborative, and now is transitioning to a second career in UI Health Systems to promote innovation, integration and practice transformation through eHealth, and remote patient monitoring for chronic diseases.

His presentation focuses upon his post MHCDS “system experience” in creating and iterating the Perinatal Diabetes Program as an integrated practice unit.

Download slides here»

MHCDS Presents:

Jonathan Skinner, PhD
Professor of Economics, Dept. of Economics Professor of Community & Family Medicine, Geisel School of Medicine
Dartmouth College
&

Peter B. Bach, MD
Director, Center for Health Policy and Outcomes
Memorial Sloan Kettering Cancer Center

'Cost and Value of Anti-Cancer Drugs: An Interview with Peter Bach'

Description:

Peter B. Bach is a physician, epidemiologist, researcher, and respected healthcare policy expert whose work focuses on the cost and value of anticancer drugs. Dr. Bach is leading efforts to increase understanding of the US drug development process and develop new models for drug pricing that include value to patients as a critical component. As the cost of specialty drugs continues to grow, he argues that prices are no longer rational, and a better pricing system could increase patient access to life-saving medications at lower costs while spurring innovation.

Dr. Bach's research has found that the cost of newly approved cancer drugs has skyrocketed since the 1970s. The price for more than 30 newly approved cancer drugs grew to $10,000 a month or more from 2010 to 2014 without any clear economic justification for the pricing. Dr. Bach has also found that there has been a nearly 100-fold increase in cancer drug prices since 1965 after adjusting for inflation, and that the cost of an additional year of life from a cancer treatment increases by $8,500 each year.

In 2012, he and other physicians at MSK drew attention to the high price of a newly approved cancer drug and announced the hospital’s unprecedented move not to offer it to patients because of its high price tag with no notable improved clinical outcomes. The drug price was later cut in half by the manufacturer.

Dr. Bach's work in lung cancer screening has led to the development of several lung cancer screening guidelines and one of the first-ever risk-prediction models for this disease. He has also proposed a number of strategies for Medicare to link payment to the value of healthcare services delivered.

Dr. Bach has been inducted into the American Society of Clinical Investigators and the Johns Hopkins University Society of Scholars. He serves on the Board of Advisors of the University of Michigan Cancer Center and the World Economic Forum and is a member of the Clinton Global Initiative. He is Vice Chair of the CMS MEDCAC and a member of the Institute of Medicine’s Board on Health Care Services and the Committee on Performance Measurement of the National Committee on Quality Assurance. He served as the Chair of the Center for Medicare and Medicaid Services Technical Expert Panel that developed quality measures for cancer hospitals. He also served as a Senior Advisor for Cancer Policy at the Center for Medicare and Medicaid Services in 2005 and 2006.

Dr. Bach has published more than 100 peer-reviewed articles and editorials in scientific journals such as the New England Journal of Medicine and the Journal of the American Medical Association. He has also written numerous healthcare-related op-eds and been featured in mainstream media outlets such as the New York Times, New York magazine, the Wall Street Journal, Forbes, NPR, and 60 Minutes.

Dr. Bach completed his undergraduate studies at Harvard University and his medical studies at the University of Minnesota and the University of Chicago Harris School. He completed a residency in internal medicine at Johns Hopkins University followed by a fellowship in pulmonary and critical care medicine at the University of Chicago and Johns Hopkins. While at the University of Chicago, he was a Robert Wood Johnson Foundation Clinical Scholar. Dr. Bach has been a faculty member in MSK's Department of Epidemiology and Biostatistics since 1998 and a Senior Scholar at the International Agency for Research on Cancer since 2008.

Download slide deck here »

MHCDS Presents:

Joakim Edvinsson'14, RN
Head of Quality Development, Region of Jonkoping, Sweden

'Person-Centered Care: Two case studies from Sweden'

Description:

This seminar will give you a philosophical view on care and caring as well as some practical examples of how this has been transformed into every day praxis. Examples will be presented both from a self-dialysis unit and from the Esther Network, which has been highlighted by both CNN and BBC.

Biography:

Joakim Edvinsson has previously worked with leading improvement programs based on the Dartmouth idea of Clinical Microsystems. He has also been a part of the ”Esther Network” for supporting elderly people with complex needs. He founded and is the registry holder for the Swedish national quality senior alert system for preventing pressure sores, falls, and malnutrition among the elderly. He’s currently responsible for implementing person-centered care in the region. He was previously the head nurse at the self-dialysis unit in the Ryhov Hospital, Jonkoping.

Download slide deck here »

MHCDS Presents:

David Goodman, MD, MS
Professor of Pediatrics and Health Policy, The Dartmouth Institute
Co-PI, Dartmouth Atlas of Health Care
Director, Wennberg International Collaborative

'Health Care Variation in Europe and Asia: What do we know and what does it mean?'

Description:

Over past 30 years, the United States has been the world’s leader in the measurement and interpretation of variation in health system performance. While these analyses have been an important stimulus and guide for health care improvement, until recently few other countries have develop theories and methods to examine variation. This seminar will discuss the dissemination of Dartmouth ideas of unwarranted variation in developed and low income health care economies. I will focus on early work, and then the recent roles of the Wennberg International Collaborative and the OECD in accelerating the field. Numerous examples will be presented and the attendees will be invited to share their own insights.

Biographyer

David C. Goodman is Professor of Pediatrics and of Health Policy at The Dartmouth Institute for Health Policy and Clinical Practice; Adjunct Professor of Health Services Research, Institute of Social and Preventive Medicine, University of Bern, Switzerland. Dr. Goodman's primary research interest is in regional and provider variation of health care using extremely large administrative datasets. He has studied such diverse topics as the health workforce, end-of-life and chronic illness care in the elderly, primary care, and neonatal intensive care. He is also the program lead for the pediatric portfolio of the High Value Health Care Collaborative.

Dr. Goodman is one of the founding investigators of The Dartmouth Atlas of Health Care (http://www.dartmouthatlas.org) and is currently the project Co-Principal Investigator. He has served on the editorial boards of the journals Health Services Research, Pediatrics, and The Journal of Pediatrics. Dr. Goodman is a member of the American Pediatric Society and the recent Chair of the U.S. Council on Graduate Medical Education. In addition to past membership on numerous federal committees, he is a member of the Steering Committee of the Smarter Health Care research portfolio of the Swiss National Science Foundation. With his colleague, Prof. Gwyn Bevan at the London School of Economics, he co-founded the Wennberg International Collaborative, an international network that advances the study of unwarranted medical practice variation across the globe. (http://www.wennbergcollaborative.org)

Dr. Goodman received his medical degree from the State University of New York Upstate Medical Center, an MS in medical care epidemiology from Dartmouth, and served his residency in pediatrics at The Johns Hopkins Hospital. He joined the Dartmouth faculty in 1988 and continues to see patients on a regular, if part time, basis.

Download slide deck here »

MHCDS Presents:

Robin Lunge’13
Director of Health Care Reform in Vermont’s Agency of Administration

'How to Make Sausage: Influencing Public Policy and Advocating Change'

Description:

It takes more than a great idea to create change in public policy at the national or state level. Influencing policy is a daunting task and it can be hard to know where to start. Should you start with your state or go straight to the feds? Is it a legislative strategy or an agency? In this talk, Robin will explore different levels of government policy-making, how it works, and where to start when you are interested in policy change at the national or state level.

Biography:

Robin Lunge, MHCDS, J.D. is the Director of Health Care Reform in Vermont’s Agency of Administration and is charged with coordinating and overseeing the state’s health care reform efforts. In addition, she serves as liaison to the Green Mountain Care Board – an independent board charged with designing and administering health care payment and delivery system reform. Previously Lunge served as nonpartisan staff attorney at Vermont Legislative Council and provided drafting and staff support in health and human services issues to members of the Vermont Legislature. She also worked for the Center on Budget and Policy Priorities in Washington D.C. as a senior policy analyst on public benefits issues. Her areas of expertise are federal and state public benefit programs, health care and health care reform, and international trade policy. Lunge holds a B.A. from the University of California Santa Cruz, a J.D. from Cornell Law School and a Master of Health Care Delivery Science from Dartmouth College.

Download slide deck here »
 
Article: Experience with Designing and Implementing a Bundled Payment Program for Total Hip Replacement , The Joint Commission Journal on Quality and Patient Safety,September 2015, written in part by Evan Benjamin MHCDS'17

MHCDS Presents:

Lisa M. McDonnel, MHCDS '15
Sr. Vice President, National Network Strategy & Innovation, United Healthcare

Kenny J. Cole, MHCDS '15
Chief Clinical Transformation Officer, Baton Rouge General/General Health System

'Let’s Get Ready to Bundle: How to think about Bundled Payments'

Description:

What are the latest developments with bundled payments? What broad issues should payers and providers be aware of? What success stories have we seen, and in what areas are we still waiting for the success stories? What factors should leaders bear in mind when considering whether to enter into a bundled payment agreement? Lisa and Kenny will bring the perspectives of a provider and a payer to bear on these questions, in order to get you “Ready to Bundle.”

Biography: Lisa M. McDonnel, MCHDS'15

Ms. McDonnel leads network strategy and innovation for UnitedHealthcare’s nationwide network of over 935,000 physicians & health care professionals and close to 6000 hospitals, serving 27 million Commercial members, eight million Medicare members, five million Medicaid members, three million military & veteran members, and $106 billion in medical spend. In this role Lisa is responsible for UnitedHealthcare’s value based programs and the network strategy supporting commercial, Medicare and Medicaid lines of businesses.

Educated at the University of CA, Irvine where Ms. McDonnel earned a Bachelor of Arts degree in Psychology. She earned her Master of Health Care Delivery Science degree from Dartmouth College.

Biography: Kenny J. Cole, MHCDS'15

Dr. Kenny Cole serves as Chief Clinical Transformation Officer (CCTO) for Baton Rouge General/General Health System. He is an Infectious Disease Specialist with advanced degrees from Louisiana State University, Dartmouth and executive training from Harvard School of Business. He has served on Baton Rouge General’s medical staff from 2001-2013 in various roles such a Medical Director of Infectious Disease and member of critical care and pharmacy committees. In addition, Dr. Cole was one of Baton Rouge’s first physician Lean Six Sigma Green Belt graduates.

Over the last year of his career while pursuing a Masters in Healthcare Delivery Science at Dartmouth, Dr. Cole served as Vice President of Care Delivery and Associate Chief Medical Officer at Blue Cross Blue Shield of Louisiana. In this role, he was instrumental in building value-based, collaborative relationships with physicians and providers across the statewide network, focused on achieving better outcomes for its members.

Previously, he served as a private practice internist at Baton Rouge Clinic, where he also served as Chief Quality Officer, Chair of the Internal Medicine Department and an Executive Member of the Board. Originally from Franklin, LA, Dr. Cole has been married to Wendy for 24 years, and they have two daughters Taylor (20) and Tori (16).

Referenced Articles:

1. What Is Quality? An Integrative Framework of Processes and States. Golder PN, Mitra D, Moorman C. Journal of Marketing, July 2012. http://journals.ama.org/doi/abs/10.1509/jm.09.0416
    
2. Sequence effects in service bundles: Implications for service design and scheduling. Dixon M. & Verma R. Cornell University, School of Hotel Administration, 2013. http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1500&context=articles
    
3. The Design of Experiential Services with Acclimation and Memory Decay: Optimal Sequence and Duration. Gupta AD, Karmarkar US, Roels G. Social Science Research Network, September 2013. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2326559
    
4. Putting the Service-Profit Chain to Work. Haskett JL, Jones TO, Loveman GW, et al. Harvard Business Review, July 2008. https://hbr.org/2008/07/putting-the-service-profit-chain-to-work
    
5. Memories of colonoscopy: a randomized trial. Redelmeier DA, Katz J, Kahneman D. Pain, July 2003. http://www.sciencedirect.com/science/article/pii/S0304395903000034
    

MHCDS Presents:

Professor Rob Shumsky
Professor of Operations Management, Tuck School of Business

'The Dark Arts: Manipulating Experience and Satisfaction in Services'

Description:

Many service firms deliberately design their operations to maximize the subjective quality of the experience, as recalled by the customer. We will discuss some of the frameworks, techniques and tools used by these firms (e.g., theme parks, restaurants, musical acts, airlines, business schools), and examine their applicability to health care.

Biography:

Professor Shumsky has research and teaching interests in operations management and decision science. His current research focuses on the interactions among quality, flexibility and efficiency in service systems.

He has conducted research on the U.S. air traffic management system and studied transportation operations for state agencies and the Federal Aviation Administration. He has also served as a consultant for both manufacturing and service operations, including call centers and health care providers.

MHCDS Presents:

Professor Sir Malcolm Grant
CBE, Chair NHS England

'Leading Change to Achieve Sustainable Health Care for an Entire Population: Culture as Tripwire or Enabler?'

How is one of the most important health care systems in the world, National Health Service in England, surviving the tightest financial squeeze in history? Hint: they don’t do it on their own. Have you ever stopped to consider what data you’re actually using when deciding how you’ll transform health care? With most health systems suffering from kinks in their supply chains and uncoordinated processes, who is pushing the boundaries and emerging as pioneers of change? Don’t miss this rare opportunity to talk with Sir Malcolm Grant as he elaborates on these questions and more.

Biography:

Sir Malcolm Grant was born and educated in New Zealand, graduating in law from Otago University. He came to the UK as a lecturer at the University of Southampton, then became Professor of Law at University College London (UCL). He was appointed in 1991 as Professor and Head of Department of Land Economy at the University of Cambridge and a fellow of Clare College. His academic interests were in planning law, environmental law and property law. He was the author of several books and articles, and for 22 years was the editor of the 8-volume Encyclopaedia of Planning Law and Practice, of which he remains still the Consultant Editor. In recognition of his academic work he was elected an Honorary Member of both the Royal Town Planning Institute and the Royal Institution of Chartered Surveyors and was appointed CBE for his services to planning and local government. He is a barrister by profession, and a member of the Bench of Middle Temple.

He was subsequently appointed Pro-Vice-Chancellor of Cambridge, and then returned to UCL as its President and Provost in 2003. He completed a 10-year term of office in 2013. During that period UCL emerged as one of the world’s leading research-intensive universities, regularly ranked amongst the top 20 in the world, and for each of the last 3 years has held 4th place in the QS World University Rankings. He was knighted in 2013 for his services to higher education.

He has also had an extensive career in public service. For 6 years he was the Chairman of the Local Government Commission for England, and for 5 years the Chairman of the UK Government’s Agriculture and Environment Biotechnology Commission. He has chaired the Russell Group of the leading UK research universities and was for 4 years a member of the Board of Directors of the League of European Research universities. He is a Prime Ministerial appointee as a British Business Ambassador. He is a Board Member of the Higher Education Funding Council for England, the University Grants Committee of Hong Kong, and the International Council on Global Competitiveness of Russian Universities, of the Russian Federation, and is President of the Council for At-Risk Academics (CARA). He is a Trustee of Somerset House.

Sir Malcolm was appointed in 2011 as the inaugural Chairman of NHS England, a new independent body established by Parliament to manage the National Health Service in England. NHS England commissions healthcare for a population of 55 million people, and holds an annual budget approaching £100 billion, with responsibility to deliver significant long-term improvements in health outcomes and the quality of healthcare in England.

Sir Malcolm is married, with three children and two grandchildren, and has great interests in classical music, especially opera, and in the management of woodlands. He holds both United Kingdom and New Zealand nationality.

MHCDS Presents:

Professor Punam Keller
Charles Henry Jones Third Century Professor of Management, Tuck School of Business

'Promoting healthy behaviors-challenges and opportunities'

What does it mean to be healthy or unhealthy? Aren’t we all somewhere in between? This abyss creates challenges to change health behaviors. Social marketing and behavior change expert Punam Keller will share strategies for getting buy-in from providers and at risk populations. This session will highlight the need for the B3C (barrier-based-behavior change) framework to help you to solve problems and identify new opportunities to meet your goals.

Biography:

Punam Anand Keller is an expert in consumer information processing and choice behavior. Her current research—supported by the National Cancer Institute, the Centers for Disease Control, and the National Endowment for Financial Education—focuses on designing and implementing consumer communication programs. She teaches the Social Marketing elective.

Additional materials:

Southern African Rappers Vee and Winky D collaborated with folk hero Oliver Mtukudzi to develop the song "Let's Circumcise" to promote voluntary medical male circumcision. Watch on Youtube: https://www.youtube.com/watch?v=ijDR2PsHm_A

Punam created a reminder for the refrigerator door that helps patients with COPD to remember to weigh themselves, monitor their fluids and take their meds. See it in action here: http://makeagif.com/i/jhQIGi

 

Here is the GAP Project Report "Interprofessional Study of Oral Health in Primary Care" (.pdf) that Brian and Amy thought you'd like to read.

MHCDS Presents:

Brian S. Martin, D.M.D., MHCDS '14
Medical Director for Clinical Excellence
Children's Hospital of University of Pittsburgh Medical Center

Wednesday, August 6, 2014
12:10 PM - 1:00 PM
via AdobeConnect
(Connect details will be emailed)

Embedded Dental Hygiene Services within the Primary Care Medical Home

Description:

Problem: Poor oral health is a major public health concern. Primary care providers, using the medical home model, are strategically positioned to support preventive care and reduce the impact of a wide variety of oral conditions, especially dental caries. Poor oral health and access to routine preventive dental care is known to have barriers for at-risk, lower socioeconomic status groups.

Hypothesis: Installation of a fully embedded/integrated dental hygiene practitioner within the primary care medical home will reduce barriers to preventive dental care for this population.

Project: Development of a strategic plan and operational framework and execution for this project was a joint effort of the Divisions of General Academic Pediatrics (GAP) and Pediatric Dentistry of Children’s Hospital of Pittsburgh of UPMC. Our Grand Rounds will review the process from project conception, through strategic planning/alignment of goals and objectives, to operational framework and execution. Data and outcomes from one year of operation will be reviewed with the group, as well as future directions. Of note, participation of the lead hygienist, Amy Stiles, RDH, on the session will permit candid exploration of the challenges and opportunities present in inter-specialty collaborative projects.

Biography: Brian S. Martin DMD, MHCDS '14

Dr. Martin is currently serving as Medical Director-Clinical Excellence at Children's Hospital of Pittsburgh of UPMC, where he is also the Chief of Dentistry and Immediate Past President of its Medical Staff. He is also a Clinical Assistant Professor at the University of Pittsburgh School of Dental Medicine, and is Certified by the American Board of Pediatric Dentistry. Dr. Martin's research activities include: craniofacial growth/development and its relationship to middle ear disease; longitudinal outcomes from pediatric facial trauma, and innovation in healthcare delivery systems.

Amy Stiles, RDH

Ms. Stiles currently serves as the lead hygienist for the GAP Dental Project at Children's Hospital of Pittsburgh of UPMC. She is a consistent Praise for Patients award winner, and served as our first certified Public Health Hygienist.

MHCDS Presents:

Howard Brody, MD, PhD

Director, Institute for the Medical Humanities, Professor of Family Medicine, & John P. McGovern Centennial Chair, University of Texas Medical Branch, Galveston

Facilitated by:  Professor Bill Nelson, MHCDS Program
 

Our Professional Responsibility to Avoid Harm and Waste

Here are two papers of Dr. Brody's that you may find interesting. His 2010 NEJM paper is credited for starting the discussion that led to the "Choosing Wisely" movement. In Thursday's discussion, Dr. Brody will discuss the ethical importance of the distinction between "low value" and "no benefit" medical interventions, and will review evidence indicating a considerable portion of the US health budget provides no benefit.

• Medicine's Ethical Responsibility for Health Care Reform 2010 NEJM
• From an Ethics of Rationing to an Ethics of Waste Avoidance 2012 NEJM

Gil Welch leads a conversation about breast cancer over-diagnosis.

On Wednesday, June 26, at 12pm (Eastern), Gil will lead a discussion on "Breast Cancer Overdiagnosis." We expect the discussion to be thought provoking, if not disruptive. As always, this will be an interactive session with plenty of Q&A.
 

Bob Hansen Interviews Greg Zobel, Chief Growth Officer for Healthrageous, a startup digital health management platform

On Friday, April 26, at 12pm (Eastern), Bob Hansen will kick off the seminar series with the topic of entrepreneurship. Bob will interview guest participant Greg Zobel, Chief Growth Officer for Healthrageous, a startup digital health management platform. As always, this will be an interactive session with plenty of Q&A.


UPDATE: 10/1/2013 - Healthrageous Shuts Down, Sells Assets